努萨珮璞度假酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,735 评论

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33A Viewland Drive, 4567 努萨角, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610

  • 位于努萨国家公园内

  • 距离努萨主海滩只有几步之遥

  • 可在店内的 Matt Golinski 餐厅欣赏风景

  • 坐落于远离喧嚣嘈杂的安静地带

我们的客房

顶层公寓

高级三卧室公寓

  • 7 个人最多
  • 250 m² / 2690 sq ft
  • 床上用品 1 x 特大床 和 1 x 大床 和 2 x 两张单人床
  • 景色: 拥有湾景
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酒店位置

努萨珮璞度假酒店

33A Viewland Drive
4567 努萨角
澳大利亚

GPS:-26.3912903, 153.0907428

电话
传真 +61 7 5455 2200

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  1,735 评论

TripAdvisor 评级  4.2/5  4,939 评论

Fabulous stay at Peppers

Tripadvisor 评级 5.0/5

Kristin S 经 TripAdvisor 认证的评论

We loved Peppers Noosa - the location, gorgeous room and sense of being immersed in the unique environment that is the Australian rainforest. The shuttle to Hastings St was very useful and we met lovely young drivers as a bonus up and down the hill. The staff were so friendly and our sincere thanks to the very professional and kind service we received from Luiz the manager of Peppers - very much appreciated by our family. All in all a fabulous base for a special family holiday

Dear Kristin, Thank you for your lovely review. I am so pleased you and your family enjoyed the stay! Your kind words truly mean a lot, and it was a pleasure looking after you. We hope to welcome you back again. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Disappointing

Tripadvisor 评级 2.0/5

E3241PYrachelk 经 TripAdvisor 认证的评论

We booked to stay here as last time we loved it. This time it was a very different experience. The apartment was not clean on arrival. We paid for duly house keeping which was very average. They just changed the towels. The floor in this place is filthy. We paid to include breakfast as last time when we stayed it was a highlight ( during the pandemic ) this time it was below average. We only went once and gave all other mornings a miss . Such a shame that this property has gone downhill as it was once the right place to stay in Noosa. When I went and explained my concerns to reception the lady did not seem to care.

Dear Rachel, Thank you for sharing your feedback. I’m sorry your stay didn’t meet expectations, especially after enjoying your last visit. We’ll review your comments with the team. We appreciate you letting us know and hope to welcome you back for a better experience. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Disdain for guests - poor form Accor

Tripadvisor 评级 2.0/5

Bendswest 经 TripAdvisor 认证的评论

Peppers is in a great location but that is about the best I can say. They really do take their closed market for granted I think. One feels very much abandoned in this place. The staff (granted they are probably largely under paid backpackers) have a total disinterest in supporting guests. Long waits to get something simple like a towel from a disinterested staff member, and villas that cost a bomb with little in the way of utilities - couldn’t even manage to get a face washer for the villa. We were not reliant on the buggy service but the staff could not give a hoot about helping out their guests struggling up hills with prams and small kids. It really does put a bad taste in your mouth for the money. I wonder if this is somewhat seperate from Accor as it’s soooo different (not in a good way) from their other house of brands. Avoid.

Dear Bendswest, Thank you for taking the time to share your thoughts. I’m sorry to hear your stay didn’t feel as welcoming as it should have. We always aim to make our guests feel supported and comfortable, so it’s disappointing to know we missed the mark for you. I’d like to reassure you that our team is employed under the General Hospitality Award, and we value the effort they put in every day. Your feedback about wait times and amenities is helpful, and we’ll review this with the team to improve. We hope you might give us another chance in the future to show you the experience we’re known for. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

The best time ever in the Tree Top Villa

Tripadvisor 评级 5.0/5

WillowPeteRose 经 TripAdvisor 认证的评论

We had the best time in our 3 bedroom Tree Top Villa - the villa was well appointed and beautifully decorated and so comfortable. The cart service to the main street was a deal breaker too! We had breakfast included which was fantastic with so much variety. The staff were very welcoming and were very helpful in all our requests. Overall, we had the best experience as I celebrated a special birthday with the family and they had an unforgettable time - I also received the most beautiful gifts from the resort to top it off!

Dear Bazandlorna, Thank you so much for sharing such a wonderful review! We are delighted to hear that you have enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Noisy and No internet !!!!!

Tripadvisor 评级 1.0/5

Katie t 经 TripAdvisor 认证的评论

Extremely noisy room with trucks in and out of resort all day doing deliveries i imagine? Internet was out all week with no access to our emails unless we ventured much further away from resort. Customer service extremely ordinary and room service menu lame!!!

Dear Katie, Thank you for sharing your feedback. I am very sorry for the experience you had. The noise you described and the internet outage should not have impacted your stay, and I understand how frustrating that must have been. The internet has now been fully restored across the resort. I also apologise that our service and room service menu did not meet your expectations. Your comments have been passed on to the team so we can follow up and improve. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

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其他网络用户评价我们的酒店

  • 571 评论 9.3/10 位置
  • 1,216 评论 5.6/10 房间
  • 914 评论 7.5/10 服务
  • 15 评论 2.2/10 上网
  • 514 评论 1.9/10 清洁度
  • 345 评论 6.6/10 食物
  • 203 评论 7.1/10 早餐
  • 168 评论 5.8/10 游泳池

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