Mantra Ettalong Beach 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 2.326 recensioni

Mantra Ettalong Beach - Image 1
Mantra Ettalong Beach - Image 2
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Mantra Ettalong Beach - Image 4
53 The Esplanade, 2257 ETTALONG, Australia

Descrizione

I plus dell'hotel

  • Vicinissimo alla spiaggia

  • Ristoranti e caffè a pochi passi

  • Vicino ai traghetti.

  • Piscina all'aperto e spa

  • Suite indipendenti

Le nostre sistemazioni

Posizione dell'hotel

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Australia

Coordinate GPS:-33.514848, 151.334722

Telefono
Fax +61 2 4344 8800

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

Piscina

A resort-style pool is located onsite for your enjoyment.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  2.326 recensioni

Giudizio TripAdvisor  3.8/5  3.558 recensioni

Central to everything

Punteggio Tripadvisor 5.0/5

Michael S Recensione certificata TripAdvisor

Wonderfully relaxing experience. Super Nice and central to everything. Undercover parking. Great staff. Nice all round.

Disappointing Anniversary Stay

Punteggio Tripadvisor 2.0/5

Alycoll Recensione certificata TripAdvisor

We booked a Deluxe Ocean View Suite at Mantra Ettalong Beach to celebrate our anniversary, and even called ahead to confirm we’d have a beautiful ocean view on a higher floor. Unfortunately, our experience didn’t match what was promised or paid for. Arriving at reception, we were told that the room we were meant to have is no longer available. The room we received was tired and dated, with two single beds pushed together instead of a king. The bathroom was disappointing, with mould in the shower and an old spa bath that was high and awkward to step into. Not a deluxe ocean view suite. The “ocean view” was more of a pool view on a lower level, where we could clearly hear conversations from the pool area, which made it feel far from private or special. Definitely not a room suited for a celebration. There was minimal acknowledgment of our anniversary, just drink vouchers for the club next door that didn’t cover basic drinks. Had we got the room we were promised, I would have rated much better. Overall, a disappointing stay that didn’t match the price or promises. We won’t stay here again.

High cost for shabby

Punteggio Tripadvisor 3.0/5

Coral-Lee S In coppia - Recensione certificata TripAdvisor

Given it was a long weekend it was premium cost for two nights…$800 for 2 nights…great location but our room was shabby …stained carpet, tiny tv, mould in the bathroom, our deck furniture couldn’t have been more unwelcoming

Hi Coral-Lee, Thank you for sharing your feedback. We’re sorry to hear that your room didn’t meet expectations, especially with the bathroom, carpet, TV, and deck furniture. We really appreciate you letting us know, as it helps us improve the experience for future guests. We’re glad you enjoyed the location, and hope your next stay is much more comfortable.

Convenient location

Punteggio Tripadvisor 2.0/5

Stephanie G Recensione certificata TripAdvisor

The only good thing about this Mantra is the location - it is close to a beautiful beach and good cafes and restaurants. However the rooms are outdated and need renovating. We were told we had a King and a Queen and instead we were given a King and two singles. There were bugs in the kitchen and the air con made a loud clicking noise throughout the night until we turned it off. Additionally the pool isn’t heated which made it unsuitable for children.

Hi, Thank you for your comments. It’s wonderful to hear you enjoyed the beach and local area, though we’re sorry that your room and some of the facilities didn’t meet your expectations. We appreciate you sharing your experience, as it helps us identify where improvements can be made. We hope to provide a much better stay next time.

Charged without staying and no consideration of loyalty and future stay!

Punteggio Tripadvisor 1.0/5

Sarah S Recensione certificata TripAdvisor

Requested a change in dates through accor reservations, this was not actioned. We were then charged the full amount $951!! Even though we didn't check in or stay! Wanted to change the dates and stay in a few weeks and asked if they could credit the charge, they refused. They expected me to pay twice with zero consideration! But they did offer 20% discount on stay after next planned trip. Awful customer service behavior.

Hi, Thank you for sharing your feedback. As discussed in person, we understand the frustration caused by the booking issue and the charges. While we weren’t able to credit the original amount, we hope the 20% discount on your next stay helps make your future visit more enjoyable. We appreciate you bringing this to our attention, as it helps us continue to improve our processes and service.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 948 recensioni 9.7/10 Posizione
  • 1.554 recensioni 6.8/10 Camera
  • 926 recensioni 8.1/10 Servizio
  • 31 recensioni 5.6/10 Internet
  • 601 recensioni 5.5/10 Comfort
  • 595 recensioni 5.7/10 Pulizia
  • 35 recensioni 4.4/10 Colazione

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.