Pullman Magenta Shores Resort 5 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 1.378 recensioni

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Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
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Pullman Magenta Shores Resort - Image 4
1 Magenta Drive, 2261 MAGENTA, Australia

Descrizione

I plus dell'hotel

  • Situato di fronte alla spiaggia con villette stile Resort

  • Piscina laguna esterna e una piscina coperta riscaldata

  • Splendido campo da golf e strutture sportive

  • Vie Day Spa

  • Premiato ristorante e bar

Le nostre sistemazioni

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Posizione dell'hotel

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

Coordinate GPS:-33.310834, 151.522901

Telefono
Fax +61 2 4352 8199

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

BARRETTS RESTAURANT

Con una splendida vista e affacciato, in posizione ideale, sui silenziosi fairway del campo da golf Magenta Shores e sul lago, il locale propone un menu australiano moderno con influenze mediterranee e francesi e con freschi ingredienti locali.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  1.378 recensioni

Giudizio TripAdvisor  3.9/5  912 recensioni

Not impressed.

Punteggio Tripadvisor 2.0/5

Gail B Recensione certificata TripAdvisor

Upon arrival on our 5 night stay, we found both the fridge and overhead fan not working. There was so much ice build up that the door would not close. Reception was quick to send someone down to chip away just enough ice so the door could close. Reception informed us that the fan operated by remote and went to find it for us. Neither were seen again = no fan Our first night also found the restaurant not open, so we ordered room service and also asked for an icebucket to assist in keeping drinks cool. A black plastic bag with ice appeared to be the best they could do. The studio and furnishings are in dire need of updating and as our room was unserviced for the whole time, there were not enough supplies. We used our own plastic bags to carry our rubbish along the road to the bin collection area.

A very disappointing experience for a Pullman. It may be a good choice if golf is all you are there to enjoy.

Punteggio Tripadvisor 2.0/5

Terry C Recensione certificata TripAdvisor

A very disappointing experience for a Pullman and the money. Our bedroom had no curtains and when moved to another room it was already occupied. Our third room was a justified upgrade. Very poor management and looks run down in places.

Extremely Disappointing & Over Priced

Punteggio Tripadvisor 3.0/5

Denise G Recensione certificata TripAdvisor

I live on the Central Coast & I booked 1 night here as I was attending a Work Farewell Dinner. To be honest, I was extremely unimpressed with my room that I paid over $320 for a Friday night. No housekeeking or breakfast included and a VERY dated looking room.This price was comparable to a Sydney Hotel that I often stay at, yet so below that standard. I would not recommend this Hotel for good valve at all on a Friday night or weekend. Probably highly unlikely I would ever stay again!

Black mould and dilapidated

Punteggio Tripadvisor 1.0/5

Vacationer139310 Recensione certificata TripAdvisor

The room stunk like mould. Had black mould all over the curtains. Dirty marks on walls. Bathroom door was chopped along the bottom and the bathroom floor has stains. Bathroom tiles had pink mould in the grout. The chair had sweat stains on it. The outside furniture didn't match. For $360, it was NOT 5 star. It was 3 star, if that. Gross place. I came away feeling dirty and I felt short changed. Got my money back but wish I had never stayed there. Vile.

Bitterly disappointed

Punteggio Tripadvisor 2.0/5

Emma S Recensione certificata TripAdvisor

What a disappointing stay to say the least. We came through from Sydney for my boyfriend’s birthday to play golf and stay at the resort for 1 night and we were bitterly disappointed with the lack of service and amenities. When we first got to the room, we noticed there were no bottles of water in the room, there were stains in the carpet and our basin tap in the bathroom wouldn’t close properly. The cherry on the cake was breakfast the next morning. We queued for 20 minutes before we were able to be seated and it was evident that there was a severe shortage of staff as the young lady who was seeing to people at the desk kept on disappearing to attend to tables. When we eventually were attended to, we were asked our room number and whether we had breakfast included in our stay (we very much did), as if it was too much effort to check the list of room numbers that would be coming through for breakfast. We were then told to go through and dish food whilst a table is set for us and that we could order coffee in the meantime. The food had very clearly not been replenished throughout the breakfast service and there wasn’t even any bread to toast or juice in the dispensers. We got directed to an open table where there was no cutlery and 1 chair missing. We eventually shared the booth side of the seat and had to take it upon ourselves to get up and ask for cutlery. By this point, 20 minutes had passed and we’d still not received our coffees. It was with this that we opted to just up and leave as we weren’t optimistic that we’d actually ever get our coffees. I’ve never experienced such a shocking breakfast at a resort/hotel in my life and there was a clear lack of urgency, etiquette and attention to quality. My father is a general manager of a Hilton hotel, making quality hospitality something that I am very familiar with. What was supposed to be a celebratory birthday getaway turned into a disappointing and unfulfilling trip. I will never be back and suggest that some deep investigation and introspection needs to take place with regards to staff training, attention to detail and meeting the requirements of ensuring an enjoyable stay of guests.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 310 recensioni 8.8/10 Posizione
  • 1.028 recensioni 5/10 Camera
  • 759 recensioni 6.4/10 Servizio
  • 53 recensioni 0.7/10 Internet
  • 452 recensioni 2.7/10 Pulizia
  • 414 recensioni 5.2/10 Cibo
  • 321 recensioni 5.6/10 Comfort
  • 214 recensioni 5.5/10 Colazione

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