Mercure Kooindah Waters Central Coast 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 899 recensioni

I plus dell'hotel

  • Campo da golf, piscine interne/esterne, campo da tennis, palestra e area giochi per bambini

  • Reception aperta 24 ore su 24

  • Sale riunioni e strutture per eventi

  • Parcheggio gratuito in loco

  • Disponibili camere con letto king size e appartamenti con 1, 2 e 3 camere da letto

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Hotel approvato ALLSAFE

Le nostre sistemazioni

Ottima scelta per rilassarsi, il Mercure Kooindah Waters Central Coast offre un'incredibile tipologia di alloggi, fra cui eleganti camere King e ampi appartamenti da una, due e tre camere. Di linea moderna e di gradevole aspetto, camere e appartamenti offrono tutto il necessario per un piacevole soggiorno. Gli appartamenti sono completamente indipendenti, con cucina attrezzata, lavanderia, zona pranzo e soggiorno separata, balcone e TV LCD con Foxtel e canali pay-per-view.

Posizione dell'hotel

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 WYONG
Australia

Coordinate GPS:-33.282806, 151.440582

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

KARINYAS RESTAURANT

Il Karinyas propone una cucina moderna con menu "à la carte" basati su prodotti freschi locali. Sempre aperto a tutti i pasti, il ristorante si affaccia su uno splendido campo da golf e offre una lista completa di vini, anche locali.

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Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  899 recensioni

Giudizio TripAdvisor  4.0/5  830 recensioni

Nice but cold

Punteggio Tripadvisor 3.0/5

John P In coppia - Recensione certificata TripAdvisor

The room itself was very clean, tidy and spacious. The staff were warm, friendly and helpful upon arrival. The bathroom was well appointed with all the usual products provided. Unfortunately though, the a/c was not functioning correctly so the room was actually quite cold.

Average value for money.

Punteggio Tripadvisor 2.0/5

Sebastien d Recensione certificata TripAdvisor

Property was average value for money. $500 a night for a 2 bedroom room (was a weekend). Showers mouldy. One shower head doesn’t work, wifi doesn’t work in bedrooms, loose toilet seats. Sloppy rooms for the money. Communicated concerns to start on checkout, the receptionist didn’t seem to really care. Minimal choice of hotels in that area unfortunately. Classic Accor.

Dear Sebastien, Thank you for taking the time to share your experience with us. We are sorry to hear that you felt our property was average value for money during your recent stay with us. We take all feedback seriously, and we're sorry that we didn't meet your expectations. We apologise for the inconvenience caused by the maintenance issues you experienced during your stay. We assure you that we have taken action to rectify these issues and improve the standard of our facilities. We are also disappointed to hear that our receptionist did not seem to care when you expressed your concerns. Please be assured that this is not the level of service we aim to provide, and we will take steps to ensure that our staff are attentive and responsive to guests' needs at all times. Thank you again for your feedback, and we hope to have the opportunity to improve your experience in the future.

Great stay

Punteggio Tripadvisor 5.0/5

Louis B Per affari - Recensione certificata TripAdvisor

Great stay. Very friendly team and great place. Rooms are very spacious and also very clean. Restaurant and bar very modern and team was very helpful and friendly. Parking was easy to find. Highly recommend this beautiful located hotel and again great hotel.

There are other places to stay

Punteggio Tripadvisor 2.0/5

Lance5500 In coppia - Recensione certificata TripAdvisor

Except the service at reception everything else was badly presented and serviced Room was spartan and not spotless , just topped and tailed Bar was slow and amateurish diverting all questions back to the manager The restaurant, has no idea of guest service. Told fully booked by one person and yet half filled, luckily we’re persistent . But I regretted that. The wait staff were hopelessly terrible. No idea. Table incorrectly set, orders forgotten, plates arrive no cutlery , drink waiter walks around but doesn’t actually ask or replenish. Same as the wait staff. The food was excellent, so full marks to the chef The breakfast was the worst breakfast I have ever had and compared to a vending machine standard if that. No assistance, no refreshing, basically no idea of service or standards. This was a sad experience The room blinds failed to block out with a 30cm gap on all 3 bedroom windows. Again a dismal apology of “sorry” Stay elsewhere if you can, there are to many negative experiences here

A very enjoyable stay

Punteggio Tripadvisor 4.0/5

Retiredwino Recensione certificata TripAdvisor

Wife and I stayed two nights over November in a one bedroom apartment, have read some of the not so good reviews disappointing but our stay was very enjoyable and a welcome break. Our room overlooked the practice putting green and busy pro shop in the mornings, we had a great time, the room was clean, bathroom a good size, shower over the bath which can be difficult as one gets older and not as flexible, comfortable bed, sitting lounge good arm chairs, table and chairs for four if needed, stove, large fridge, etc. Staff from reception through to restaurant wait staff and bar were fantastic, friendly and helpful. We enjoyed our evening meals, wine selection and breakfast albeit the bacon not pleasing both days, but otherwise fine, also eggs as you like available. Plenty of close by your room parking (not undercover) gardens very nice, pro shop also very good if required offering 50% discount on winter clothing sale, we took advantage. Overall a very pleasant stay and will stay again next year, we will request the same room. Thank you management and team for a great stay..

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