Mantra Esplanade - Кэрнс 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 784

Mantra Esplanade - Кэрнс - Image 1
Mantra Esplanade - Кэрнс - Image 2
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Mantra Esplanade - Кэрнс - Image 4

Описание

Особенности отеля

  • С консультантом по бронированию можно связаться по телефону 1300 987 610

  • Рядом с знаменитой набережной Кэрнса

  • 5 минут пешком до терминала Reef Fleet

  • В окружении ресторанов, баров и магазинов

  • 10 минут пешком до конгресс-центра Кэрнса

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Расположение отеля

Mantra Esplanade - Кэрнс

53 57 The Esplanade
4870 Кэрнс
Австралия

GPS:-16.921305, 145.777742

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено

Бассейн

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 784

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 607

Great location, but otherwise just ok

Примечание: Tripadvisor 3.0/5

L6651TGtrishh Реальные отзывы TripAdvisor

Dear L6651TGtrishh, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed our prime location and the view from your room. However, we regret that certain aspects of your experience did not meet your expectations. We acknowledge your concerns about the room's condition and the accessibility issues with the electric jug. Your insights about the shower and power points are valuable, and we appreciate your suggestions for improvement. Regarding the pool and spa temperatures, we strive to maintain a comfortable environment, and your feedback will be taken into account. As for housekeeping, our policy is to provide services every few days for longer stays, ensuring guests have access to additional amenities upon request. We understand that this may not align with everyone’s expectations and appreciate your understanding in this matter. We hope to have the opportunity to welcome you back in the future. Best regards, Harry Ha General Manager

Unsafe, Misleading, and Deeply Disrespectful – Avoid at All Costs

Примечание: Tripadvisor 1.0/5

nancy n Реальные отзывы TripAdvisor

Poor service murky pool

Примечание: Tripadvisor 1.0/5

Paula jane H Семьи - Реальные отзывы TripAdvisor

Dear Paula, Thank you your time on the phone yesterday to listen to your feedback and work through a resolution that you were confortable with. Tropical regards, Harry Ha Cluster General Manager

Very disappointing

Примечание: Tripadvisor 1.0/5

KENorman Реальные отзывы TripAdvisor

Dear KENorman, Thank you for your time over the phone with me yesterday to hear your feedback and work through a resolution that you were comfortable with. Tropical regards, Harry Ha Cluster General Manager

Disappointed

Примечание: Tripadvisor 2.0/5

Karen N Couples - Реальные отзывы TripAdvisor

Dear Karen N, Thank you for taking the time to share your feedback with me - it is valued and appreciated. I am sincerely sorry that we did not meet your expectations on this recent stay. We have commenced planning for refurbishment which will revitalise our rooms. We are a weekly clean hotel and this is advertised in all of our literature online. Your feedback is invaluable to us, the team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Cluster General Manager

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Другие интернет-пользователи оценили наш отель

  • 927 Отзывов 9.6/10 Расположение
  • 1 137 Отзывов 6.3/10 Номер
  • 943 Отзывов 8.4/10 Сервис
  • 63 Отзывов 6/10 Интернет
  • 436 Отзывов 5.3/10 Чистота
  • 434 Отзывов 5.7/10 Комфорт
  • 251 Отзывов 3.8/10 Атмосфера
  • 144 Отзывов 6.3/10 Соотношение цены и качества

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