Novotel Кэрнс Оазис Резорт 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 3 179

Гарантия
лучшей цены
Novotel Кэрнс Оазис Резорт - Image 1
Novotel Кэрнс Оазис Резорт - Image 2
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Novotel Кэрнс Оазис Резорт - Image 4
122 Lake Street, 4870 КЭРНС, Австралия

Описание

Особенности отеля

  • Завтрак - шведский стол с широким выбором горячих и холодных блюд

  • Уютный современный ресторан Mizuna

  • Бесплатный высокоскоростной WIFI в лобби

  • ЖК-телевизор 55" с Chromecast во всех номерах

  • Пять модульных залов для проведения мероприятий

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Расположение отеля

Novotel Кэрнс Оазис Резорт

122 Lake Street
4870 КЭРНС
Австралия

GPS:-16.918613, 145.772766

Телефон
Факс +61 7 4080 1847

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

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Рейтинг ALL  4.5/5  Отзывов: 3 179

Рейтинг TripAdvisor  4.5/5  Отзывов: 482

Сертификат качества 2024

Experience at Novotel Oasis Cairns

Примечание: Tripadvisor 3.0/5

Worldtravellers02 Couples - Реальные отзывы TripAdvisor

The resort is beautiful. Big and has many rooms. Conveniently located. Customer service requires improvement. Instead of making you feel welcome, it was a mechanical processof checking you in. We arrived at 1pm but was told the room was not ready as check in was a 3pm. No effort was made to accommodate us as I am sure with a resort sobig there were rooms available. Instead we waited past 3pm for our room to be finally available. We stayec for 4 nights. On the last night there was problems with my connectivity to the wifi. Everytime they say someone will come to help, we just wait and wait. So instead we walked to reception. After one of the receptionist connected us to their ITsupport, it worked and then stopped. When I called reception again, I was told to wait because he could not handle wifi issues and the other person was somewhere in the hotel. Staff needs to be trained for dealing with customers complaints. Overall I expected a higher level of experience at an Accor hotel but was disappointed. But they did leave a bottle of sparkling wine and 2 chocolates for our anniversary. That was nice Expected a higher level of service at this hotel

Was ok but not wow!!

Примечание: Tripadvisor 3.0/5

R9795VZmarks Реальные отзывы TripAdvisor

This place was mainly ok but just needs a few fixed. Bar service was average to be fair. Wasn't overly busy but took 8-10mins to get served. Reception only ever had 2 people on. Location was great! Very comfortable. Complex overall needs TLC!

Great location and holiday feel

Примечание: Tripadvisor 4.0/5

Andrew B Деловые путешественники - Реальные отзывы TripAdvisor

Spent a couple of nights at this hotel as part of a workshop meeting on site. Location is great and only a couple of minutes walk from Esplanade in central Cairns. Lovely lobby area and pleasant welcome. I had a very nice room with views of the central pool. Though poolside a very quiet and comfortable room. Lovely desk area with lots of room to set up a laptop. Staff pleasant and service nice. The meeting facilities were also excellent. A very nice experience and highly recommended.

We'll be back

Примечание: Tripadvisor 5.0/5

Andrew S Реальные отзывы TripAdvisor

This was the second time that we stayed at the Novotel and it was great! Awesome place to stay with a young family close to all that we needed. If it were up to the kids, we would have stayed in the pool the whole time we were in Cairns. All the staff were amazing, however calling out Mel specifically. She made sure that as a family we had the best time. We will be back again in the future.

Novotel review

Примечание: Tripadvisor 5.0/5

Marcus L Реальные отзывы TripAdvisor

We enjoyed our time here, great service, Mel in the restaurant was outstanding. Pool was a big hit and the swim up bar was a nice touch. Service overall was very good, some areas were suffering staff shortages but the other wait staff seemed to cover really well.

Thank you for sharing your review! We're thrilled that you had a great time and enjoyed the excellent service, especially from Mel in the restaurant—she’ll be happy to hear your kind words. It’s wonderful to know the pool and swim-up bar were highlights for you as well. We appreciate your understanding regarding the staffing shortages, and we’re glad to hear the rest of the team managed to cover things smoothly. We look forward to welcoming you back for another enjoyable stay!

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Другие интернет-пользователи оценили наш отель

  • 978 Отзывов 9.6/10 Расположение
  • 1 576 Отзывов 7.1/10 Номер
  • 1 897 Отзывов 8.8/10 Сервис
  • 19 Отзывов 8.9/10 Интернет
  • 961 Отзывов 9.2/10 Бассейн
  • 686 Отзывов 7.2/10 Чистота
  • 669 Отзывов 7.6/10 Еда
  • 577 Отзывов 5.6/10 Комфорт

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