Novotel Кэрнс Оазис Резорт 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 3 116

Novotel Кэрнс Оазис Резорт - Image 1
Novotel Кэрнс Оазис Резорт - Image 2
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Описание

Особенности отеля

  • Завтрак - шведский стол с широким выбором горячих и холодных блюд

  • Уютный современный ресторан Mizuna

  • Бесплатный высокоскоростной WIFI в лобби

  • ЖК-телевизор 55" с Chromecast во всех номерах

  • Пять модульных залов для проведения мероприятий

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Расположение отеля

Novotel Кэрнс Оазис Резорт

122 Lake Street
4870 КЭРНС
Австралия

GPS:-16.918613, 145.772766

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 3 116

Рейтинг TripAdvisor  4.4/5  Отзывов: 512

Сертификат качества 2025

Great pool area and very convenient location

Примечание: Tripadvisor 3.0/5

ikaeslin Семьи - Реальные отзывы TripAdvisor

Hello ikaeslin Thank you for taking the time to share your recent experience with us. I’m pleased to hear you enjoyed our central location and pool area, which are both favourites among our guests. However, I sincerely apologise that other aspects of your stay did not meet expectations. The issues you encountered with the room door, safe, and housekeeping service are certainly not reflective of the standards we strive to maintain. While I’m glad our team responded quickly to the door issue and arranged a room move, it’s disappointing that the follow-up on the safe and the housekeeping inconsistencies let us down. Please rest assured I have addressed these matters with the relevant teams to prevent similar occurrences in the future. We are currently reviewing our guest room product, including bedding, as part of our ongoing improvement plans. Feedback such as yours is invaluable in helping us prioritise these updates. Thank you again for sharing your experience. I hope we have the opportunity to welcome you back in the future and provide a stay more in line with our usual standards. Kind regards Shelly General Manager

The service was extremely poor and clearly discriminatory toward Asians

Примечание: Tripadvisor 1.0/5

Trail64897119110 Реальные отзывы TripAdvisor

Must have breakfast

Примечание: Tripadvisor 5.0/5

Oliver M Семьи - Реальные отзывы TripAdvisor

Great place to stay other than the constant towel problems.

Примечание: Tripadvisor 5.0/5

David D Реальные отзывы TripAdvisor

Wouldnt stay here

Примечание: Tripadvisor 1.0/5

NZP0PPY Реальные отзывы TripAdvisor

Hello NZPOPPY Thank you for sharing your feedback. I'm very sorry to hear about the disappointing experience you had during your stay. We sincerely regret the issues with check-in, the cold pool and shower, and the delay in communication regarding maintenance. This is certainly not the level of service we aim to provide, and I apologize for the inconvenience it caused. We also regret that your room location and the overall noise level impacted your comfort, and we understand your frustration, especially as a valued Gold Member. Your comments have been shared with our team so we can take immediate steps to address and improve on these areas. While I understand your decision, we do hope you might consider giving us another chance in the future. Kind regards, Shelly General manager

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Другие интернет-пользователи оценили наш отель

  • 1 083 Отзывов 9.5/10 Расположение
  • 1 695 Отзывов 6.6/10 Номер
  • 1 924 Отзывов 8.3/10 Сервис
  • 18 Отзывов 5.3/10 Интернет
  • 1 047 Отзывов 8.9/10 Бассейн
  • 731 Отзывов 6.2/10 Чистота
  • 710 Отзывов 7.2/10 Еда
  • 652 Отзывов 4.9/10 Комфорт

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