Pullman Палм Коув Си Тэмпл Резорт & Спа 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 624

Гарантия
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Pullman Палм Коув Си Тэмпл Резорт & Спа - Image 1
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5 Triton Street, 4879 Палм Коув, Австралия

Описание

Особенности отеля

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

Наши номера

Студия

Номер Studio со спа-салоном

  • 2 чел. максимум
  • 40 m² / 430 sq ft
  • Постель 1 x Большие двуспальные кровати
  • Плюсы размещения: Балкон

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Расположение отеля

Pullman Палм Коув Си Тэмпл Резорт & Спа

5 Triton Street
4879 Палм Коув
Австралия

GPS:-16.752775, 145.670175

Телефон
Факс +61 7 4059 9699

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

TEMPLE OF TASTES RESTAURANT

Ресторан Temple of Tastes в Палм Ков отличается простой атмосферой, а также стильным и современным оформлением. Подарите себе прекрасный вечер в изысканном интерьере ресторана или на террасе под открытым небом.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 624

Рейтинг TripAdvisor  4.3/5  Отзывов: 1 620

Lagoon Bar, rude staff, overpriced food - AVOID LIKE THE PLAGUE

Примечание: Tripadvisor 1.0/5

A R Реальные отзывы TripAdvisor

This is specifically about the Lagoon bar at Pullman Sea Temple Palm Cove. I would give it 0/5 if I could. I found the service at the bar to be appalling and absolutely taking the piss with prices. I took my kids there for ice-cream. It was pretty slow and the bar staff saw us but didn’t offer to serve us. Another bar staff member barked rudely at my children to move aside when they were excitedly looking at the ice cream options and not getting in the way. All the ice-cream options were lactose free and flat-tasting. It was $6 each for two pathetically small scoops of ice-cream, $1 holiday surcharge (with which I don’t have a problem) but a 7.5% surcharge for using a debit card. After all that, they had the audacity to ask for a tip. Tip for what? Bad product, rude staff and epically slow service. Save your money and go elsewhere.

Dear A R, Thank you for taking the time to share your feedback regarding your recent experience at the Lagoon Bar. I sincerely apologize for the service you encountered, as it does not reflect our commitment to providing a welcoming and enjoyable atmosphere for all our guests. Your comments regarding the pricing and service speed have been noted, as we strive to ensure our offerings align with guest expectations and satisfaction. The 15% holiday surcharge is applied, as mentioned, and we appreciate your understanding of this policy. However, I regret to hear that the additional 1.4% credit card surcharge impacted your overall experience negatively. Your feedback is invaluable, and I will ensure it is shared with the relevant team to enhance our service standards moving forward. Thank you once again for your insights, and I hope you will consider giving us another opportunity in the future. Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

beautiful resort bad dinning

Примечание: Tripadvisor 2.0/5

vaulesally Реальные отзывы TripAdvisor

we stayed in a 3-bedroom villa, which was amazing, the resort itself was beautiful but unfortunately the food was terrible in both the restaurant and the lagoon dining. The breakfast took agers and agers just to get served, then a long wait to receive the meal.I notice some people getting up and leaving due to tried of the wait

such an experience never again

Примечание: Tripadvisor 1.0/5

David G Реальные отзывы TripAdvisor

If you are looking for an understaffed hotel with long waiting times when ordering something, half baked pizza as lunch, hardly baked meat for dinner, elevators where you can see mold stains and pillows that give you a full male DNA profile of the previous sexually active occupant, then you are in the right place. As bonus you get a wild marriage party right under your window with drunk guests and a bad deejay going on to ten o'clock. Luckily the next morning you wait for 45 minutes for your breakfast and then have to leave without it because your tour is starting. Anyway, all five stars of disapproval very well earned.

Slow slow service

Примечание: Tripadvisor 1.0/5

I R Реальные отзывы TripAdvisor

Ordered a coffee ( in fact I’m still waiting at the table now) it has been over half an hour and I have just had to get up and ask them where it was. Dreadful. Faster to have walked up the beach to Nu Nu , at least I would have got my coffee and a sea view!

Dear I R, Thank you for sharing your experience with us. I sincerely apologize for the delay in service you encountered during your visit. Timeliness is an important aspect of our guest experience, and I regret that we fell short in this instance. We have put plans in place for the next school holiday program for our guests to avoid such delays. Warm regards, Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

Magical pool, happy kids.

Примечание: Tripadvisor 5.0/5

Megan L Реальные отзывы TripAdvisor

Surprised by the recent poor reviews. Our family is checking out of a 2 bedroom with rooftop spa this morning and have had zero complaints. We regularly stay at high end hotels/resorts and have had a beautiful stay at the Pullman Palm Cove. Our room had everything we could possibly need and felt well maintained. The resort as a whole was always clean and the garden meticulous. If you look closely you will notice staff working quietly in the gardens and cleaning the spectacular pool. The kids LOVED the pool and the complimentary noodles/ balls. Also a nice private access to the beach and short stroll to great ice cream shop. Our a la carte breakfast was great and the hostess lovely. We would happily stay again. (A small negative was that as a family of 4 with a few bags, we had to lug these to our room ourselves.)

Dear Megan L, Thank you for taking the time to share your positive experience at Pullman Palm Cove Sea Temple Resort and Spa. We are delighted to hear that your family enjoyed the magical pool and found the room to be well maintained and comfortable. It is wonderful to know that our staff's efforts in keeping the resort clean and the gardens beautiful did not go unnoticed. We appreciate your feedback regarding the luggage assistance. While we strive to provide a seamless experience for our guests, we always strive to offer this service, and I am sorry that we were not able to provide this for you. We look forward to welcoming you back for another memorable stay in the future. Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 185 Отзывов 8.8/10 Расположение
  • 350 Отзывов 6.8/10 Номер
  • 376 Отзывов 7.4/10 Сервис
  • 35 Отзывов 1.9/10 Интернет
  • 178 Отзывов 5.4/10 Еда
  • 120 Отзывов 4.9/10 Чистота
  • 96 Отзывов 7.7/10 Атмосфера
  • 86 Отзывов 5.6/10 Завтрак

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