Mercure Кэрнс 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 1 022

Гарантия
лучшей цены
Mercure Кэрнс - Image 1
Mercure Кэрнс - Image 2
Mercure Кэрнс - Image 3
Mercure Кэрнс - Image 4
15 Florence Street, Corner of Florence and Lake St, 4870 КЭРНС, Австралия

Описание

Особенности отеля

Mercure Кэрнс идеально подходит для деловых поездок и отдыха. В отеле несколько категорий номеров, включая стандартные, семейные и спа-номера. Мы гордимся теплым и радушным обслуживанием и доступными комфортабельными номерами.

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Расположение отеля

Mercure Кэрнс

15 Florence Street, Corner of Florence and Lake St
4870 КЭРНС
Австралия

GPS:-16.919012, 145.772888

Телефон
Факс +61 7 4031 2298

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При отеле
  • Бассейн
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

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Рейтинг ALL  3.8/5  Отзывов: 1 022

Рейтинг TripAdvisor  3.5/5  Отзывов: 122

Very disappointing

Примечание: Tripadvisor 3.0/5

BBB_au Реальные отзывы TripAdvisor

As a semi regular Accor user we were very disappointed in this venue. Welcome drinks were from the mini bar. Not acceptable. Yes I know there were Reno's going on. No kettle in the room, despite them providing tea bags. 2 Coffee pods. 1 spoon. Trouble finding how to open the curtains, TV munted. Can't call reception because there was no phone in the room. So had to go to reception for assistance. The girl on duty helped us and did a great job. Breakfast all in the room cost. Go to a separate room for that a "restaurant". All cold options there. No hot buffet. Cooked to order. I am a fussy eater and the 2 hot options on offer were not to my liking. Perhaps an offer of cook to your needs would be a better option. 3 slices of white bread put out. "Long" bread provided. Doesn't fit into the Kmart toaster. Coffee machine producing luke warm coffee, undrinkable. Fittings not maintained. See photo. How this is acceptable to Accor is beyond me. Rest assured we don't recommend it and will send this review to Accor. I am glad we didn't use our free night on this location.

Nice place, happy friendly staff.

Примечание: Tripadvisor 5.0/5

Peter A Реальные отзывы TripAdvisor

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

The staff are fantastic

Примечание: Tripadvisor 5.0/5

David H Реальные отзывы TripAdvisor

I stayed here for 2 nights then a further night as part of a package booked for me. From the beginning the staff in reception were warm and welcoming. I was initially met by Evan who was helpful and gave me all the informatiom i could need even that he was a spurs fan haha. Travelling solo and flying in from the uk meant i was all over the place with my sleep so i would go through reception to go for a late night walk where i first met Kellyann. A friendly chatty irish lady who put up with me standing chatting for long periods of time. On the night shift (after 11pm) was probably one of the nicest people i have met for a long time. Eolia was again friendly with a wicked sense of humour and nothing was too much trouble. The hotel itself is what you would describe as cheap and cheerful. The rooms i stayed in were a good size, clean and had everything you would need. The hotel was not helped by the fack the restaurant is closed for a referb but breakfast can be had at a nearby hotel and you can also get a discount at a fantastic steak house 100m down the road. In all i would dwfinatly stay here again and all staff are a credit to themselves and to the hotel 10/10

Thank you very much for your review and rating, I have passed your feedback on to our staff too. Regards Matt Juniper

Great value and great location

Примечание: Tripadvisor 5.0/5

AndyNorthampton Реальные отзывы TripAdvisor

Really well located hotel to explore Cairns. Close to the restaurants but far enough away that it was peaceful. Staff were really helpful. Great option for your Cairns stay.

Dear Andy, Thank you for your kind words regarding the value and location of our hotel. We are pleased to hear that you found our staff helpful and enjoyed the peaceful atmosphere. We look forward to welcoming you back for another enjoyable stay in Cairns. Regards Matt Juniper, General Manager

Room was good and spacious but hardly lit

Примечание: Tripadvisor 3.0/5

Sunil J Реальные отзывы TripAdvisor

The room was spacious and good but hardly lit. Even will the one single down light and two bedside lamps it looked very dark more like a Night Club/Bar

Dear Sunilj, Thank you for your feedback, and rating. Regards Matt Juniper, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 421 Отзывов 8/10 Расположение
  • 751 Отзывов 6.1/10 Номер
  • 617 Отзывов 7.6/10 Сервис
  • 87 Отзывов 1.2/10 Интернет
  • 306 Отзывов 5/10 Чистота
  • 235 Отзывов 3.4/10 Еда
  • 134 Отзывов 6.1/10 Атмосфера
  • 124 Отзывов 6.6/10 Соотношение цены и качества

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Все наши в отеле в городе Кэрнс

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.