Mantra Coolangatta Beach 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,784 件のレビュー

Mantra Coolangatta Beach - Image 1
Mantra Coolangatta Beach - Image 2
Mantra Coolangatta Beach - Image 3
Mantra Coolangatta Beach - Image 4

説明

ホテルのその他の情報

  • Offers premium holiday accommodation in Coolangatta for couples and families

  • Spacious, self contained apartments each with a private balcony and most boasting ocean views

  • Keep active with our onsite gym & tennis courts. Afterwards, cool down in our resort pool

  • Located beside the beach, providing direct access to a number of popular bars and restaurants

  • After a day on the waves at the beach, cook up a storm using our onsite BBQ facilities

当ホテルの客室

このホテルを予約

ワンルーム

Studio Room

  • 2 人/最大
  • 40 / 430 sq ft
  • 寝具 1 x クイーンサイズベッド
  • ビュー: 中庭側

ホテル所在地

Mantra Coolangatta Beach

88 Marine Parade
4225 COOLANGATTA
Australia

GPS:-28.167846, 153.539853

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙

プール

Mantra Coolangatta Beach has an outdoor pool (heated throughout spring and summer), so make time to take a dip and then kick back and relax on a sun lounge poolside.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,784 件のレビュー

トリップアドバイザーの評価  4.0/5  1,947 件のレビュー

2025エクセレンス認証

Poor

トリップアドバイザーの評価 1.0/5

Sue W トリップアドバイザー認証口コミ

Dear 5champs, Thank you for taking the time to share your feedback. We're very sorry to hear that your recent stay did not meet expectations. In regard to the power issue in your apartment, I’d like to clarify that our team did everything within our ability to assist you. When the power points began tripping on Sunday evening, we attempted to troubleshoot the issue and even contacted an electrician for advice despite the late hour. However, we understand you advised our team not to return to the room. It was indeed a difficult situation, particularly as it occurred outside of standard hours, and we do hope you can appreciate that while our team are not licensed electricians, we tried our best to resolve the matter promptly. We also understand how frustrating it must have been not being able to use the kitchen properly, especially with young and elderly family members in tow. This was certainly not the experience we hoped for you. Regarding the room condition, we’re disappointed to hear you felt it was not up to standard. We do encourage all guests to reach out to us during their stay if anything is not quite right—we would have gladly looked into the possibility of moving you to another apartment if we had known you were unhappy. We truly value your loyalty as an Accor member and regret that this experience has led you to question your membership. We do hope you’ll reconsider and allow us the opportunity to welcome you back in the future under better circumstances. Warm regards, Thomas Luck General Manager

Overrated

トリップアドバイザーの評価 2.0/5

Metootrave トリップアドバイザー認証口コミ

Dear Metootrave, Thank you for taking the time to share your feedback. While we're pleased to hear you found our team helpful and appreciated the location, we're sorry to learn that your experience with the room did not meet your expectations. It’s important to note that all of our Studio Rooms are located at the rear of the property and span from the ground floor up to level 2. They are a more compact style of accommodation, which may not suit everyone—particularly those looking for more privacy or a higher-floor outlook. For future visits, we’d highly recommend booking one of our self-contained apartments instead. These are located higher up the building and offer stunning ocean views, larger living areas, and greater overall comfort—ideal for longer stays or guests seeking a more premium experience. We appreciate your feedback and do hope you’ll consider giving us another opportunity to better meet your expectations in the future. Warm regards, Thomas Luck General Manager

Great views and very comfortable

トリップアドバイザーの評価 5.0/5

BevSimpson ファミリー - トリップアドバイザー認証口コミ

Dear BevSimpson, Thank you so much for your lovely review! We're thrilled to hear you enjoyed the incredible views, our convenient location, and the comfort and cleanliness of your apartment. It’s great to know the full kitchen and spacious layout of your 2 Bedroom apartment made your stay even more enjoyable—and that you had time to relax by the pool and spa as well! Your kind words about our team mean a lot, and we’re so pleased to hear you felt well looked after. We can’t wait to welcome you back for another beachside getaway soon! Warm regards, Thomas Luck General Manager

Great hotel Great location.

トリップアドバイザーの評価 5.0/5

Sergio M Couples - トリップアドバイザー認証口コミ

Dear Sergio, Thank you so much for your glowing review! We’re thrilled to hear that Mantra Coolangatta Beach is your favorite hotel in the area and that you had such a memorable experience with us. Our team works hard to provide spotless, well-appointed apartments and exceptional service, so it’s wonderful to know we hit the mark during your stay. We couldn’t agree more about our fantastic location—being so close to the beach, restaurants, and shopping really does make it special! We truly appreciate your recommendation and look forward to welcoming you back for more wonderful experiences in the future. Warm regards, Thomas Luck General Manager

Amazing location, clean but dated rooms

トリップアドバイザーの評価 4.0/5

laineytrvlr ビジネス - トリップアドバイザー認証口コミ

Dear Laineytrvlr, Thank you for sharing your feedback about your stay at Mantra Coolangatta Beach! We're thrilled to hear you enjoyed the unbeatable location and found our team wonderful—your kind words mean a lot to us. While we’re glad the convenience of in-room laundry added to your stay, we understand that some aspects of the property felt dated. We are always reviewing opportunities to improve our apartments and facilities, and your comments will certainly help guide our efforts. We also apologize for the unreliable WiFi during your visit and appreciate you bringing it to our attention. This is something we're actively working on to ensure a smoother experience for future guests. We hope to welcome you back for another family-friendly beach getaway soon! 🌊 Warm regards, Thomas Luck General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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