Peppers Salt Resort & Spa Kingscliff 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 2,881 件のレビュー

Peppers Salt Resort & Spa Kingscliff - Image 1
Peppers Salt Resort & Spa Kingscliff - Image 2
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説明

ホテルのその他の情報

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

当ホテルの客室

ホテル所在地

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

GPS:-28.276106, 153.576589

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  2,881 件のレビュー

トリップアドバイザーの評価  4.0/5  4,633 件のレビュー

Not up to scratch

トリップアドバイザーの評価 2.0/5

steventhacker ビジネス - トリップアドバイザー認証口コミ

Room only serviced once in the week Restaurant too expensive for the meal provided and the wait staff were inattentive and disinterested, plus there was a very long wait between entree and main (1 hour) Shower leaked Invoicing was a problem

Poor customer service and apartment poorly maintained

トリップアドバイザーの評価 3.0/5

Kevin J トリップアドバイザー認証口コミ

Apartment was a little run down with broken items, tv and toaster not working etc. Staff appeared uninterested and in a rush when approached at counter. Tried following up with management re issues (after stay) but no return communication - gave impression that my enquiry and feedback was of no interest to them. Otherwise the resort is nicely situated and facilities are nice, just poor communication and interest from staff and management. Wouldn’t go back in a hurry I’m sorry to say!

Lovely hotel - family friendly

トリップアドバイザーの評価 4.0/5

Brittany P トリップアドバイザー認証口コミ

This is the second time we have stayed at Peppers Salt Resort. We love the resort and location. Great amenities. This time however our room wasn’t cleaned properly. Floor was dusty, hair left all around the bathroom, in the spa bath, shower and toilet. Cooking utensils needed to be washed before use. Lastly on day of check-out, room service came in with-out knocking while we had the privacy sign on our door. It was before 10am and check-out is 11am. We explained to them we were packing up while our baby was sleeping. They spoke so loudly waking the baby up. Continued talking loudly and left without apologising.

Family long weekend visit

トリップアドバイザーの評価 5.0/5

278lyndsayc トリップアドバイザー認証口コミ

We have been a repeat visitor to Peppers in Kingscliff for over a decade. We discovered the resort as a childless couple and returned with our young child and loved it. We had a spacious apartment and a trundle bed set up for us which was very appreciated. The washer and dryer in the apartment was also very handy and meant I didn’t go home with bags of dirty clothes to wash when I got home, also we could pack much lighter. Only a few suggestions for improvements, you have to collect pool towels from reception which is really annoying when it’s a busy time with other guests checking in. As the pool is accessed by a room key it would be much easier to have a pile of towels in the pool area. Another minor issue is the long time between room cleaning, we don’t have an issue with this and cleaned up after ourselves but it would be much better to have a stick vac or a broom at least in the room as the floors can get gritty especially after visiting the lagoon pool with sand.

Resort in need of renovating and the staff very unhelpful or accommodating.

トリップアドバイザーの評価 2.0/5

elainecpm トリップアドバイザー認証口コミ

The resort staff are extremely unhelpful, not a smile was seen on any of the faces of the reception staff in the 4 days we were there. The building is looking tired and in need of upgrading also rubbish was left in the lifts, pool bar and corridors..

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 478 件のレビュー 4.5/10 清潔さ

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