Mantra Chatswood 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 592 beoordelingen

Mantra Chatswood - Image 1
Mantra Chatswood - Image 2
Mantra Chatswood - Image 3
Mantra Chatswood - Image 4
10 Brown Street, 2067 CHATSWOOD, Australië

Omschrijving

Extras van het hotel

  • Op 1 min lopen van Chatswood Station, met een rechtstreekse verbinding naar de zakenwijk

  • Op loopafstand van Westfield Chatswood

  • Fitnessruimte en zwembad aanwezig

  • Dicht bij kantoren van grote bedrijven.

  • Diverse studio's en appartementen met 1 of 2 slaapkamers.

Onze accommodaties

Studio

Studio

  • 2 pers. max
  • 33 m² / 355 sq ft
  • Beddengoed 1 x Kingsize bed(den)

Hotel locatie

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australië

Gps:-33.796274, 151.179992

Telefoon
Fax +61 2 9406 5599

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

Zwembad

In town for business or leisure? Mantra Chatswood makes it easy for you to keep fit. Try out our 12 metre heated pool and relax in the spa.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  592 beoordelingen

TripAdvisor score  3.5/5  1.311 beoordelingen

An honest review.

Tripadvisor-waardering 1.0/5

Ben O Zaken - Gecertificeerde beoordeling door TripAdvisor

Clearly the feedback provided in past posts hasn’t been acted upon and they don’t really care. I now read the responses with the standard ‘well do better, blah blah…’. Forget it. It’s just copy and paste. On entry to the room, there was a smell of old socks. It’s evident that their policy of ‘no housekeeping’ contributes to this. I only discovered this after returning from a day out on business to find towels not replenished. I’m tidy and don’t go to a hotel expecting to be cleaned after, but towels ? Where else do they go ? If I knew there was no housekeeping I wouldn’t have left them in the bathtub to be changed. No recognition of platinum status. No room upgrade. No ability to use welcome drink vouchers (which Accor pride themselves on). I do expect a response of ‘ you got a small bottle of wine?’…. as an Accor member, that’s given, as well as the drinks at the bar - It’s all part of the Accor experience. Oh and No breakfast… restaurant is closed for good. Wasn’t told that one either… When you’re a loyal Accor member, more is expected. I stayed at an ibis styles the week prior and that was a dream compared to this one.

Dear Ben O Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly value input from our loyal Accor members and sincerely apologize that your experience did not meet your expectations or the standards we strive to provide. Your loyalty as a Platinum member is greatly appreciated, and at Mantra, we make every effort to ensure our loyalty members feel recognized and valued. However, room upgrade is unfortunately subject to availability, and the welcome drink options vary depending on the property. However, we will review our current welcome drink offerings to better options to our loyalty guests. We regret that our housekeeping policy and the closure of our restaurant were not clearly communicated. Our housekeeping service and in-room amenities are available upon request, and our team is always happy to provide extra amenities as needed. We understand your frustration regarding the restaurant closure. This decision was made due to business reasons, and the restaurant will remain closed until further notice. We have updated the ALL app and our website to ensure this information is communicated clearly to all guests. We understand your disappointment, and it is disheartening to hear that these aspects of your stay fell short. Please rest assured that we are taking your feedback seriously and will follow up with our team to address these concerns comprehensively. Thank you once again for bringing this to our attention. I hope we will have the opportunity to provide you with the exceptional stay you deserve on your next visit. Warm regards Jasper Chiu Operation Manager

Nice one bedroom

Tripadvisor-waardering 4.0/5

TrueTraveller101 Soloreis - Gecertificeerde beoordeling door TripAdvisor

I booked a one bedroom with full kitchen and washer and dryer. My room was a big corner one bedroom. Room is not serviced during my 4 nights stay but that is ok. Reception is nice. I also got an early check in and a bottle of wine as recognition of Accor Plus member.

Dear True Traveller101 Thank you for your feedback. It is lovely to hear that you enjoy your stay in Mantra Chatswood. Your kind word serves a motivation to our team, and we hope we are welcoming you back in the near future. Best regards Jasper Chiu Operation Manager

Easy As!

Tripadvisor-waardering 4.0/5

Jeff M Gecertificeerde beoordeling door TripAdvisor

Clean and tidy close to Chatswood business, shops and train. Amenities such as laundry in apartment very handy. Could be more attentive to ongoing needs for longer stays such as towel and sheets refresh. A little more engagement from staff could help. Otherwise, a great stay.

hi Jeff We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is great to hear you enjoy your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasper Chiu Operation Manager

호텔에 불이낫는데 로비에 직원이없었다.

Tripadvisor-waardering 2.0/5

Seaside61883599214 Gecertificeerde beoordeling door TripAdvisor

불이낫는데 로비에 직원도없고, 방에 탄내때문에 잠을 못잣다. 체크아웃할때 말했는데 그냥 별일아니라는 식의 대응이였다.

Dear Guest Thank you for your feedback. I am disheartening to hear about your experience at the hotel. I understand how distressing it must have been to deal with the smoke in your room and not get a satisfactory response. Your safety and comfort should always be a priority. Our team member was assisting fire brigade for further investigation and was not able to stay at the desk during that time. Please accept our sincere apology. Should you consider staying with us again, please do not hesitate to reach out directly. Our team member will ensure you have a enjoyable stay. Warm regards Jasper Chiu Operation Manager

Keurig hotel.

Tripadvisor-waardering 4.0/5

MariaGijzen Stellen - Gecertificeerde beoordeling door TripAdvisor

Een heel mooi hotel vlakbij het trein en bus station. ( 3 minuten lopen) Keurige kamer en elke dag weer goed schoon. Lekker ontbijt in een gezellig restaurant. Bediening is heel vriendelijk en zeer behulpzaam.

Dear Valued Guest We really appreciate your feedback and are so pleased you enjoyed your stay! We hope to see you again soon. Kind regards, Jo Jenkins

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 346 beoordelingen 9.6/10 Locatie
  • 429 beoordelingen 6/10 Kamer
  • 284 beoordelingen 7.1/10 Service
  • 11 beoordelingen 4.5/10 Wifi
  • 206 beoordelingen 4.6/10 Netheid
  • 69 beoordelingen 3.4/10 Sfeer
  • 44 beoordelingen 4.7/10 Eten
  • 31 beoordelingen 6.3/10 Wellnessruimte

Mogelijk gemaakt door Trustyou

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Al onze hotels in Chatswood

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.