Mantra Aqueous Port Douglas 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 860 أراء

Mantra Aqueous Port Douglas - Image 1
Mantra Aqueous Port Douglas - Image 2
Mantra Aqueous Port Douglas - Image 3
Mantra Aqueous Port Douglas - Image 4
3 Davidson Street, 4877 PORT DOUGLAS, Australia

الوصف

خدمات الفندق الإضافية

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

الإقامات المتوفرة لدينا

موقع الفندق

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

نظام تحديد المواقع العالمي (GPS):-16.485091, 145.466119

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • وافاي
  • مكيف
  • فندق خالٍ تمامًا من التدخين

4 حوض سباحة

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  860 أراء

تقييم TripAdvisor  4.2/5  1,702 أراء

2025 شهادة تميّز

Fantastic stay

ملاحظة Tripadvisor 5.0/5

Robert H تقييم TripAdvisor المعتمد

Fantastic location, and exceptional staff, the manager Thomas was very helpful, and the housekeeping cleaned the room very well. We stayed here in July, and will be back next year. One of the best Mantras we have stayed in, however the rooms can vary, and some could use refurbishment. The pools are not heated, but luckily it didnt bother us.

Not impressed

ملاحظة Tripadvisor 2.0/5

Raymond D Couples - تقييم TripAdvisor المعتمد

Booked in for 13 nights , pool freezing ,adults and children were complaining , room smelt musky after being away for sightseeing , pool does not look like what is in photos needs a good update .2 coffee capsules supplied with coffee machine if we wanted any more we could purchase more at front desk . I defrosted fridge after 2 days as freezer was full of ice . Had to go to front desk for toilet rolls and fresh towels , not what you would expect for $300 plus night motel. Side lamp and seat were not that clean . When asked by people where we were saying I was embarrassed and had o tell the truth ,been to Port Douglas on 6 occasions this has been he worst accommodation

Don’t choose here in winter. Cold pool and no atmosphere.

ملاحظة Tripadvisor 1.0/5

Megan S العائلات - تقييم TripAdvisor المعتمد

Dated Hotel and definitely not worth the money. We were so excited to come to Port Douglas and upgraded to a poolside apartment only to fine out once we were here that the pool is not heated. It’s 20 degrees. Ok for kids but not for us. I can’t wait to leave - I wish I’d gone for a cheaper place with more personality and a heated pool. The staff are pleasant but don’t want to help.

OK, but too noisy

ملاحظة Tripadvisor 3.0/5

WiseAlex-007 تقييم TripAdvisor المعتمد

I’d rate Mantra Aqueous Port Douglas "#good-enough-for-the-price" but, sadly, not "#I’d-book-again". The good: rates are fair by Port Douglas standards, the proximity to the Macrossan Street location makes wandering to shops, cafes, restaurants and Four Mile Beach a breeze, and the apartments are spacious and come well-equipped with spa on the balcony, full kitchens, dishwashers, washer-dryer combos and free underground parking. The trade-off is noise - lots of it. If you’re a city dweller who sleeps through traffic and usual city noise, you’ll cope, but light sleepers should steer clear, especially of the northern side rooms that backs onto the rear of Zinc restaurant. Its kitchen fan hums relentlessly until about 10 p.m., garbage trucks rattle the large commercial bins at 6 a.m. or so few times a week (yes!), and even pool cleaning started around 7 a.m. a couple of times. Also, the delivery trucks idle with engines running for ages everywhere at Port Douglas! I'm not sure what is wrong with environmental policy at Port Douglas! None of this is strictly the hotel’s fault, but it chips away at any chance of a relaxing, week-plus stay. And we stayed for two weeks :( . Rooms starting to show minor maintenance issues (our bathroom carried a faint damp smell). Finally, one small but telling extra: decent Wi-Fi hides behind the Accor membership. You can, technically, hop on a slower network without that, but if you want the "fast" tier you have to hand over your personal details and sign up. In our age of data-breach headlines, that’s hardly appealing - especially when you’re already paying for the room. The overall verdict is "reasonable value, but too noisy to return."

Awful

ملاحظة Tripadvisor 2.0/5

Dbw53 تقييم TripAdvisor المعتمد

So disappointed in our stay at the Aqueous. We stayed in a swim out hotel room that must have been the worst room of the hotel. Nothing like the photos you see. You certainly don’t get what you see online. The room was so small and in need of a deep clean. The curtains (not shutters as other rooms seemed to have) were covered in mould on the back, as was the pool lounger and the ceiling. The ugly pool gate was covered in rust and the sliding door track was filthy. We also killed about 20-25 cockroaches during our 4 day stay in both the bathroom and bedroom. We were told that pest control had taken place the week before??? How they can class this as luxury accommodation and 4 star is beyond me and a rip off at $320 a night. The pool doesn’t look appealing either with yellow staining on the bottom. Compared to our 5 star stay in Cairns at only $10 a night more, this was disgraceful.

Dear Doris, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am very sorry this time we fell short on delivering the best service. We work hard to deliver an exceptional guest experience, and we will do our absolute best to investigate, and make sure we will improve before your next visit. Thank you again. Sincerely, Tamas Abaffy Front Office Manager

بالاشتراك مع TripAdvisor

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