Mantra 尼尔森湾酒店 4 星

Tripadvisor 评级 4.0/5 869 评论

Mantra 尼尔森湾酒店 - Image 1
Mantra 尼尔森湾酒店 - Image 2
Mantra 尼尔森湾酒店 - Image 3
Mantra 尼尔森湾酒店 - Image 4
1A Tomaree Street, 2315 尼尔森湾, 澳大利亚

描述

酒店其他优惠

  • 太阳能温水潟湖游泳池、温水水疗中心和健身中心。

  • 步行 5 分钟即可抵达尼尔森湾码头。

  • 地下安全停车场和电动车充电桩。

  • 儿童游戏喷泉

我们的客房

酒店位置

Mantra 尼尔森湾酒店

1A Tomaree Street
2315 尼尔森湾
澳大利亚

GPS:-32.724061, 152.145445

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

会议和活动

非合约照片

会议室数量
1
最大房间的表面
20 m²  /  215 sq ft
最大座位容量
16
宴会的最大容量
0
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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.0/5  869 评论

The rooms were clean but balcony could have done with a broom & have glass cleaned

Tripadvisor 评级 3.0/5

Brigitte T Friends getaway - 经 TripAdvisor 认证的评论

I am sorry to say as when I booked nobody told me it was a non smoking resort .My friend as well as other guests were treated like criminals .having to walk outside into street . In every club you go they have facilities were people can smoke . 2)Breakfast waited from 8 am ---2.15 pm for toaster . 3) Trying to get into Spa was a nightmare,it was full with parents & small children again we had to wait app 45 mins ,only to be told when supervised its fine .I also raised 3 children & have 14 grandchildren but would consider other people.

Lovely place for a getaway

Tripadvisor 评级 5.0/5

Kerry H 经 TripAdvisor 认证的评论

The apartment was spacious, clean and well equipped. The pool and spa area was inviting and the grounds well maintained. The location is great. An easy walk to Woolworths, the harbour, shops and an assortment of eateries. Very reasonably priced.

Thank you for your review 636kerryh, we love it here at Nelson Bay and glad to hear you did as well. We look forward to welcoming you and your guests back in the future. Kind regards, Ashleigh

Not Mantra standard, only 3 star local kotel standard

Tripadvisor 评级 2.0/5

jaison s 经 TripAdvisor 认证的评论

Like a 3 star motel, Terrible, cheating,.. if you are travelling with family better check the room before you are taking it. They know very well people cancel booking after they see the apartments , like here we stayed in no.52. That is the reason , they are taking the payment 3 days before you check in. And no refund. Dirty, dark rooms,... Dirty towel with someone's shi.. on it,, I returned it to reception, but they don't mind... Broken kitchen plates,, pans .... Uncomfortable toilet... it will break your shoulder. Or you stay in that room and find out. We requested a good apartment as it is our wedding anniversary, they agreed, but allocated the worst room, dirty room, parking far away, no balcony, smelly room. They already took the money $705 3days before. Very bad stay ever ... Why it is 4 star, no way, if you are staying in an appartments like no.52.. Dark room , smelly room, parking is far away from your apartment no.52. Horrible stay 3 star motel like

We are sorry to hear that your stay was not up to the standard we hold. Guests please note our receptionists are here to help and respond to any issues that may arise. We do wish we could have fixed any further issues if they were brought to receptions notice. Our apartments have either a balcony or a private courtyard and prefences can be requested. Please call us directly if you choose to come back to Mantra and we can assist in finding the room fit best to your needs. Kind regards, Mantra Nelson Bay team.

Do not stay here if you value cleanliness

Tripadvisor 评级 1.0/5

brookeg432 经 TripAdvisor 认证的评论

Without a doubt the filthiest accommodation I have ever experienced from what you would hope was a reputable organisation. Booked the 3 bedroom penthouse for myself and my parents for a two night stay. The first thing we did was go to the nearby supermarket and buy cleaning products. I’ve attached pics to show some of the areas that were just unacceptably dirty but there were too many to highlight. There were ring marks on tables, putrid dining table, crisps all over the balcony and the bathroom obviously hadn’t had a proper clean in a long time. I have sent a message to Mantra to contact me but I haven’t heard back. Will never stay in an Accor branded hotel again. Shame, the view was lovely and the apartment very spacious.

Cleanliness is one of our highest priorities at Mantra Nelson Bay. We are regretful that (a) this room was not spick and span on arrival and (b) that these issues were not brought to our attention during the guests' stay... we would have happily rectified it. Corrective action has since been taken. We do hope that your resolve to not return does waiver Brooke, as it would be our pleasure to welcome you again and to see you have the experience that you should have had this time around! With best wishes, Leanne

Great rooms at great resort

Tripadvisor 评级 5.0/5

Willfish101 经 TripAdvisor 认证的评论

Fantastic. Great resort, big well equipped room with balcony overlooking the beautiful pool, spa and gardens, excellent staff and the resort is within easy walking distance of the shopping centre, cafe's and bayside. One of the best we have stayed at for quite a while.

We love it here too... thanks so much for your glowing review Willfish101! We'll hope to welcome you again. Kind regards, Leanne

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其他网络用户评价我们的酒店

  • 286 评论 9.7/10 位置
  • 408 评论 4.9/10 房间
  • 197 评论 7.8/10 服务
  • 9 评论 5.3/10 上网
  • 220 评论 5.1/10 舒适度
  • 179 评论 3.2/10 清洁度
  • 157 评论 4.7/10 设施
  • 131 评论 8/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。