Mantra 尼尔森湾酒店 4 星

Tripadvisor 评级 3.9/5 907 评论

Mantra 尼尔森湾酒店 - Image 1
Mantra 尼尔森湾酒店 - Image 2
Mantra 尼尔森湾酒店 - Image 3
Mantra 尼尔森湾酒店 - Image 4
1A Tomaree Street, 2315 尼尔森湾, 澳大利亚

描述

酒店其他优惠

  • 太阳能温水潟湖游泳池、温水水疗中心和健身中心。

  • 步行 5 分钟即可抵达尼尔森湾码头。

  • 地下安全停车场和电动车充电桩。

  • 儿童游戏喷泉

我们的客房

酒店位置

Mantra 尼尔森湾酒店

1A Tomaree Street
2315 尼尔森湾
澳大利亚

GPS:-32.724061, 152.145445

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

会议和活动

非合约照片

会议室数量
1
最大房间的表面
20 m²  /  215 sq ft
最大座位容量
16
宴会的最大容量
0
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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  3.9/5  907 评论

A fantastic place to stay. Ticks all of the boxes. Location, cleanliness, great staff, great value.

Tripadvisor 评级 5.0/5

Shannon T 经 TripAdvisor 认证的评论

Great location Very clean Extremely accommodating staff Clean pool Great value Weve stayed here several times and are planning to visit again soon.

Thank you so much for your continued support and kind words. The whole team are thrilled to read you enjoy our location, cleanliness, and the service from everyone. It's always a pleasure welcoming you back, and we look forward to seeing you again soon for another great stay. Kind regards, Sarah | Guest Experience at the atHotelGroup.com

No views only a car park and a huge tree

Tripadvisor 评级 3.0/5

khloesbloom 经 TripAdvisor 认证的评论

We stayed in room 10 Worst room we have ever stayed in The apartment was nice inside but No view of anything even though we paid almost $600 for a 2 bedroom apartment for 3 nights our room was behind a big tree full of stink bugs that were all over the furniture outside they were all over the verandah Smoking area was directly under our verandah so smokers 2nd hand smoke came up, pool view was non Existent There was construction across the rd so too noisy to sit outside on verandah as they were using jack hammers parking was a nightmare too far away from our room when u have to carry luggage Free Internet does not work not a good trip Would never stay again Very dissapointing

Thank you Khloesbloom for taking the time to share your feedback. The team are truly sorry to read that your stay in Room 10 did not meet your expectations. We regret that the location of your room and the surrounding conditions such as the tree, outdoor pests, and nearby construction impacted your comfort. We're also sorry for the inconvenience caused by the smoking area and the challenges with parking and internet access. Your feedback is invaluable, and we’re actively reviewing these concerns with our team to ensure improvements are made. While we understand your decision not to return, we hope you’ll consider giving us another opportunity in the future to provide the experience you deserve. Kind regards, Sarah | Guest Experience at the atHotelGroup.com

mantra nelson bay stayt

Tripadvisor 评级 5.0/5

graham h 经 TripAdvisor 认证的评论

`we had a lovely large apartment that overlooked the pool. Everything around Port Stephens is so convenient to the Mantra and the service and appointments at the hotel were first rate. would definitely stay there again

Thank you Graham so much for your kind words. The team are thrilled to read that you enjoyed your spacious apartment with a pool view and found our location in Port Stephens so convenient. We truly appreciate your feedback and look forward to welcoming you back for another relaxing getaway. Until then, safe travels and warm wishes from all of us at Mantra Nelson Bay. Kind regards, Sarah | Guest Experience at the atHotelGroup.com

Mould with a champagne price tag

Tripadvisor 评级 2.0/5

Mark O 经 TripAdvisor 认证的评论

After writing directly to the hotel specfically asking that the GM respond several weeks ago, I am yet to get a response from our disappointing stay. We stayed in Room 95 on Wednesday 17th September 2025. We arrived late and checked out early due to long days of driving, so had no real time to discuss these issues with staff. We paid $380 for what we expected would be a great room. However we were extremely disappointed with our room. Construction sites both sides and a view of a backyard. We understand these things can't be helped, but what can be helped is the disgusting amount of mould that was in the bathrooms. We were totally flawed that this room can even be rented out. The cleanliness of the rooms was average. Door handles and kitchen handles were greasy and sand in the washing machine. Plenty of Maintenance to be done here to, chipped walls and doors everywhere, with raw mdf showing on kitchen drawers. The whole room just felt uncomfortable and unhomely. The large main room could do with a couch or TV or something to fill the massive amount of space. For the $380 we spent to try and have a nice treat for our kids during two long days of travel, we were extremely disappointed with the quality we thought Mantra was known for. The absolute worst part was the mould. It is visible everywhere. I've attached couple of pictures but have more. The spa jets were also not working at the pool for our stay. I don't know if we were just given a quick room as we booked so late, but we feel we got the beer budget room with the champagne price tag. $380 for a mouldy room. Extremely disappointed and upset we spent this money for what we received. Nelson Bay was lovely, but this hotel was not. Extremley disspointed not to have heard back from the GM regarding these issues and the price charged to stay in a very sub standard room.

Hello Mark, can you please forward all your correspondence to me. I will investigate and follow up on your behalf. Kind regards, Sarah | Guest Experience. feedback@athotelgroup.com

Great spot, terrific value close to facilities in township

Tripadvisor 评级 5.0/5

Traveler25136334374 经 TripAdvisor 认证的评论

Our stay at the Mantra for 3 nights was terrific. Lovely large space in our room, staff were very friendly and obliging and the location was fantastic, very easy to get down town. Parking close to rooms, very good value, low noise and nice balconies to enjoy. Thoroughly recommend, will definately stay at Mantra Nelson Bay again

Thank you for your lovely feedback. The whole team are thrilled to read you enjoyed your stay. Please contact them directly should you wish to return. They can share our latest specials with you. Kind regards, Sarah | Guest Experience at the atHotelGroup.com

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其他网络用户评价我们的酒店

  • 361 评论 9.7/10 位置
  • 528 评论 5.5/10 房间
  • 225 评论 7.4/10 服务
  • 21 评论 0.8/10 上网
  • 227 评论 3.3/10 清洁度
  • 164 评论 7.9/10 游泳池
  • 109 评论 4.4/10 氛围
  • 54 评论 7.8/10 运动休闲

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