美居纽卡斯尔机场酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 628 评论

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美居纽卡斯尔机场酒店 - Image 1
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2 Williamtown Drive, 2318 WILLIAMTOWN, 澳大利亚

描述

酒店其他优惠

  • 位于纽卡斯尔和斯蒂芬斯港的中间位置

  • 靠近斯托克顿海滩的四轮自行车冒险之路

  • 纽卡斯尔机场拥有前往 9 个旅行目的地的直达航班

  • 提供停车位（收费）

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酒店位置

美居纽卡斯尔机场酒店

2 Williamtown Drive
2318 WILLIAMTOWN
澳大利亚

GPS:-32.810072, 151.843465

电话
传真 +61 2 4033 8900

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MACH ONE

Mach One 餐厅酒吧每天供应早餐和晚餐。持完整执照的酒吧供应品种丰富的桶装啤酒和当地葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  628 评论

TripAdvisor 评级  4.5/5  338 评论

Would give 10 stars if I could

Tripadvisor 评级 5.0/5

AJ J 经 TripAdvisor 认证的评论

One of the best hotel experiences to date. I travel weekly for work throughout Australia and the service, cleanliness and staff friendliness of this hotel tops them all - including Crown Casino and other 5-star venues. Room was spotless with a very comfortable bed and the food was incredible! You would think you were feasting on pricey Melbourne cuisine, as opposed to that of a very reasonably priced airport hotel restaurant! All should aspire to this standard.

Dear ajj-76 Thank you very much for your 5 Star Review! We're so pleased you enjoyed your stay with us. We always strive to deliver excellent guest service so it's great to hear your feedback. I'm sure our Executive Chef will be pleased to know his food gives Melbourne a run for it's money! Thanks again for your review and we look forward to seeing you again. Kind regards

An unsatisfactory choice

Tripadvisor 评级 1.0/5

GregB842 经 TripAdvisor 认证的评论

As we had an early flight, we thought we would stay close to the airport. We booked before we arrived, but the check-in process was cold & dismissive. I requested a high floor with a view of the airport. We were allocated a room on the roundabout entry to the airport precinct on the 1st floor. We entered the room which had a heavy smell of cigarette smoke from the previous occupiers. The doona on the bed was thin with all the padding pushed down to the feet. The hotel was isolated & there was no ability to shop for some basics, Our experience was less than satisfactory. We requested a shuttle drop-off but were told the shuttle bus outside was not operating.

Dear GregB842 Thank you for your review. We always strive to deliver excellent guest service so I'm sincerely apologetic we didn't meet your expectations on this occasion. In response to your concerns, whilst we always try to accommodate guest requests, we, like other hotels, cannot guarantee them. We do not actually have rooms with a view of the airport and do not advertise as such. I'm sorry that you smelt cigarette smoke however the entire hotel is smoke-free. I find it odd that you didn't report any smell and yet gave us 4 stars for cleanliness. The same with your doona. If your room was that unsatisfactory you could only give us 1 star for your stay, you should have let Reception know so that we could room move you. In regard to the shuttle, we do not advertise this service however there are a couple of options for guests to get to the airport. We obviously can't change our location as we are an airport hotel and, in my experience, all airport hotels are isolated to some extent. In comparison, I'd say you'd be hard pressed to find any shops near Sydney Airport. Everything we have available and that we can offer is on our website. May I suggest if you were looking for all of the things you say we didn't deliver, you perhaps should conduct more research before you book. Thank you for your comments. Kind regards

Pleasant overnight stay

Tripadvisor 评级 4.0/5

dali25 Couples - 经 TripAdvisor 认证的评论

Very handy as close to the airport. Greeted at Reception. Room nice and clean, large windows, nice bathroom with environmental products. There is a restaurant and bar area where we had dinner, rally good food and they also do room service meals. Restaurant staff and chef were great with my allergies. Check in and check out was easy. Reception obtained a taxi for us very quickly.

Dear dali25 Thank you very much for your review of our hotel. We're glad you enjoyed your stay with us and you found the food so delicious! We too think our menu is scrumptious. Hopefully we will see you again soon. Kind regards,

Convenient and Quiet

Tripadvisor 评级 3.0/5

car0leb66 经 TripAdvisor 认证的评论

This Mercure Hotel is not too far from the highway travelling south and in the Accor group so has the Accor benefits. It was convenient and quiet even though it is right next to the airport. It has double glazing so you don't hear a any planes. The rooms were clean and well appointed. The staff were helpful and friendly. It had a gated carpark. It was a little more expensive than we are used to but it was what it was at the last minute.

Dear car0leb66 Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We would like to have known what would have given us a better rating than 3 stars. If it was the price of the room, that is something that you had control over booking and we could not have assisted with. Kind regards

Great customer service

Tripadvisor 评级 5.0/5

Mickey K 经 TripAdvisor 认证的评论

Marcus was simply impeccable with his customer service and accommodated every one of my needs. I travel a lot for work, and without hesitation , I would say Marcus has easily been one of the nicest humans I have met on the front desk.

Dear 367mickeyk Thank you very much for your 5 Star Review of our property. We're so pleased to hear you enjoyed the level of customer service we try to deliver to all of our guests. It would be our pleasure to accommodate you again soon. Kind regards

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其他网络用户评价我们的酒店

  • 172 评论 8.3/10 位置
  • 295 评论 8.7/10 房间
  • 396 评论 8.8/10 服务
  • 215 评论 8.4/10 食物
  • 143 评论 9.1/10 清洁度
  • 45 评论 2.9/10 性价比
  • 39 评论 7.1/10 早餐
  • 32 评论 10/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。