宜必思纽卡斯尔酒店 3.5 星

客户意见评级 (ALL 评级) 3.7/5 828 评论

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700 Hunter Street, 2300 纽卡斯尔, 澳大利亚

描述

酒店其他优惠

  • 充满活力的经济型酒店，欢迎每一位客人光临

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

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酒店位置

宜必思纽卡斯尔酒店

700 Hunter Street
2300 纽卡斯尔
澳大利亚

GPS:-32.9264, 151.763216

电话
传真 +61 2 4925 3377

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Hummingbirds Restaurant and Bar

非合约照片

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  828 评论

TripAdvisor 评级  3.5/5  900 评论

Enjoyable

Tripadvisor 评级 5.0/5

David R 经 TripAdvisor 认证的评论

Sharrie and staff were awesome the ibis hotel is so perfectly positioned and great to e especially for work and doctors appointments.

Dear Guest, Thank you so much for your lovely feedback. We’re thrilled to hear you enjoyed your stay and that the team looked after you so well. It’s great to know our location worked perfectly for your work and appointments. We look forward to welcoming you back to ibis Newcastle soon! Warm regards Joshua Barton Front Office Manager ibis Newcastle

Don't stay there, terrible part of town and unclean.

Tripadvisor 评级 1.0/5

Excursion15965955556 经 TripAdvisor 认证的评论

This was one of the worst hotels I ever stayed in. The smell of cigarette smoke, not to mention a used condom near my bed that hadn't been cleaned up. Never again. Totally disgusting.

Dear Guest, Thank you for sharing your experience. We’re truly sorry that your stay did not meet your expectations and that you encountered cleanliness issues. We completely understand how upsetting this must have been, and it is not the experience we want for any of our guests. We really appreciate you bringing this to our attention and hope that, if you give us another chance in the future, we can provide a much cleaner and more comfortable stay. Warm regards Joshua Barton Front Office Manager ibis Newcastle

Tired and Unloved

Tripadvisor 评级 1.0/5

Mark D 经 TripAdvisor 认证的评论

We stayed at IBIS Newcastle in a room that was on a level with maintenance men working in the rooms either side of ours. There were what looked like old doors lining the hallway as we walked to our room. We wanted to rest after a long trip and what we got from around 14:00 to 18:00 was hammering and drilling into brickwork. Serenity!! We have stayed at many IBIS hotels throughout Europe and IBIS Newcastle is amongst the worst IBIS accommodation that we have experinced. It appeared old and unloved and in poor condition. I am actually surprised that this hotel is in The Accor Group because it is these types of hotels that damage your brand.

Dear Mark, Thanks for taking the time to share your experience. We’re really sorry that maintenance work disrupted your stay and that the hotel did not meet your expectations. We completely understand how frustrating this must have been after a long trip. We really appreciate your honest feedback and hope that if you decide to stay with us again, we can provide a much more relaxing and comfortable experience. Warm regards Joshua Barton Front Office Manager ibis Newcastle

Cleaner would be better

Tripadvisor 评级 2.0/5

schwarz36 经 TripAdvisor 认证的评论

Convenient location, be aware it’s not so clean, and the rooms don’t seem to be serviced/cleaned daily. When I checked in I had to remove the garbage from the previous occupants, went to reception who said would come to remove it but no one did, so then took it down there. And though I had the “please make up my room” sign on my door all next day, and I could see the cleaner was on my floor, no one did.

Dear Guest, Thanks so much for sharing your feedback. We’re really sorry your room wasn’t properly serviced and that the garbage issue wasn’t sorted during your stay. We completely understand how frustrating that must have been. We hope you’ll give us another chance so we can make your next stay smooth, comfortable, and enjoyable. Warm regards Joshua Barton Front Office Manager ibis Newcastle

Parking cost and availability

Tripadvisor 评级 3.0/5

Patricia Q 经 TripAdvisor 认证的评论

The room was reasonably comfortable, though not overly warm (the aircon wasn't all that effective). The little frig was better than many I've encountered in other places. The reception staff were friendly. But my biggest criticism is the parking! It wasn't included in the room cost. It was added on! And when I returned from a family function, there was no spot! I went to reception and said that the only car spot was a disabled one, and was told that it was ok to park there. That's not good enough, IBIS! I've stayed in many places around Australia, and parking is always included in the room price. And there are always enough car spots.

Dear Patricia, Thanks for taking the time to share your feedback. I’m glad you found the team friendly, the room reasonably comfortable, and the fridge handy. I completely understand your frustration with the parking. It’s not included in the room rate, and there should always be a proper spot available for our guests. Directing you to a disabled bay is not acceptable and I want to sincerely apologise for that. I’ll be looking at how we can improve both availability and communication so this doesn’t happen again. Your feedback is really important, and I hope we get the chance to welcome you back and give you a much smoother experience next time. Cheers Joshua Barton Front Office Manager Ibis Newcastle

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其他网络用户评价我们的酒店

  • 661 评论 8.7/10 位置
  • 1,140 评论 4.7/10 房间
  • 806 评论 7.5/10 服务
  • 19 评论 5.2/10 上网
  • 613 评论 3.1/10 清洁度
  • 552 评论 4.5/10 舒适度
  • 304 评论 5.8/10 性价比
  • 237 评论 5.2/10 早餐

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