BreakFree Alexandra Headland Beach 4성

고객 평점 (ALL 평가) 4.4/5 1,715 리뷰

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호텔설명

호텔 추가 정보

  • A large tropical pool and indoor pool are offered for you to enjoy during your stay with us

  • Situated just across the road from a patrolled beach, where you can enjoy a safe beach day

  • The kids will have a ball with our outdoor playground and small water slide onsite

  • Driving to us? We offer free secure undercover parking available onsite

  • A variety of shops and restaurants are just a stone's throw away from the hotel

숙박

이 호텔 예약하기

객실

Hotel Room

  • 2명 최대
  • 30 / 322 sq ft
  • 침구 1 x 퀸사이즈 베드

호텔 위치

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

GPS:-26.670017, 153.10691

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실

수영장

With a huge 150m tropical lagoon pool and 2 heated swimming pools as well as a spa, you'll be making a big splash at BreakFree Alexandra Beach.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,715 리뷰

TripAdvisor 평가  3.9/5  1,967 리뷰

2025으뜸 시설

Check it out first

트립어드바이저 평점 2.0/5

Sue W TripAdvisor 인증 리뷰

Dear Sue, Thank you for your feedback — we're sorry to hear your experience fell short. Cleanliness and proper maintenance should never be in question, and we regret that this was not your experience. Your comments have been shared with our team to help us improve, and we appreciate you taking the time to share them. Kind Regards, Jessica

Outdated and poorly maintained apartment in an otherwise very nice apartment complex

트립어드바이저 평점 2.0/5

aurinka Couples - TripAdvisor 인증 리뷰

Dear Aurinka, Thank you for your feedback. I’m truly sorry to hear that your stay in apartment 421 was disappointing. I also regret that the response from reception left you feeling dismissed — you deserved better communication and care. We take your concerns seriously and will follow up with our team to address these issues. While some apartments are still awaiting renovation, it's never our intention for guests to feel misled or let down. We truly regret that we didn’t meet your expectations and would appreciate the chance to make things right. Please feel free to reach out to us directly. Kind Regards, Jessica

Friendly staff, great facilities, perfect location but make sure you get a newer room!

트립어드바이저 평점 3.0/5

Lana R TripAdvisor 인증 리뷰

Dear Lana, Thank you for taking the time to share your feedback regarding your recent stay with us. I’m glad to hear that you had a positive experience with our staff and enjoyed the location and lagoon/pools. Your kind words about our team mean a lot to us. I’m truly sorry to learn about the concerns you raised regarding your swim-out apartment. We aim to provide all of our guests with the highest standards of comfort and cleanliness, and it seems we missed the mark in your case. Please accept our sincerest apologies for the issues you encountered. We take these matters very seriously, and I can assure you we will be conducting a thorough review and deep clean of the room you stayed in, along with a broader inspection of our facilities to prevent similar issues for future guests. Additionally, we will be working closely with our pest control services to address this issue promptly and ensure that our rooms are thoroughly checked and treated as needed. I truly appreciate your feedback and, as you mentioned, we would love to welcome you back in the future. If you decide to stay with us again, we would be happy to arrange a different room for you, ensuring a more comfortable and enjoyable experience. Kind Regards, Jessica

Good for families - not empathy in a red alert emergency situation!

트립어드바이저 평점 4.0/5

Climber16945814014 TripAdvisor 인증 리뷰

Dear Guest, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As this is a developing situation, we are managing the best we can with the information we have. We have been in contact with you directly to rectify the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica

Will definitely come back again!

트립어드바이저 평점 5.0/5

Bianca T 가족 - TripAdvisor 인증 리뷰

Dear Bianca, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a fantastic experience with us here at Breakfree Alexandra Beach Resort. We can’t wait to welcome you back for your next stay and are so happy you’re looking forward to another vacation with us. Thank you again for taking the time to share your experience, and we look forward to hosting you again soon! Kind Regards, Jessica

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 731 리뷰 9.8/10 위치
  • 1,048 리뷰 5.6/10 객실
  • 480 리뷰 7.8/10 서비스
  • 54 리뷰 3/10 인터넷 가격
  • 681 리뷰 9.6/10 수영장
  • 419 리뷰 7.4/10 편의 시설
  • 400 리뷰 4.2/10 청결도
  • 321 리뷰 4.8/10 안락함

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