Mantra Sydney Central

From the time we walked in the doors, we had an amazing experience - the staff were so friendly and accomodating. The room are well appointed and very clean. The hotel is located near the capitol Theatre and parking was next door for $30 overnight. Great value all round.

Room was quite different to what was shown in the photos. Much more dated and darker than what I was expecting - layout of the bathroom was a little awkward too. Location very good though - practically across the road from Capitol Theatre and close to China Town.

The lobby is quiet dirty, the bed is not comfortable and so is the pillow... but the location is good near china town. A lot of restaurant near hotel. Tram in front of the hotel. We can cook at the room and we are provided by cutlery but the stove didn't work. But we can still use the microwave

Located close to the theatre, restaurants etc. rooms are a bit tired and need some maintenance. Leaking bathroom and lounge room from the rain but comfortable bed and room Great price for Sydney stay.

Good location in Chinatown area of Sydney CBD; walk onto George St (and nearby tram stop); close to Central Station, World Square (shops, restaurants, supermarket) and up to Town Hall. Walk through interesting area of restaurants to Darling Harbour (nice at night). Studio Queen Room - decent size room with lounge near window, bench, TV mounted on wall, decent bed, bedside lamps suitable for reading, bedside tables with single drawers, cupboard, small kitchenette (bar fridge, microwave, two ring stove top, jug, toaster, etc.). Iron and board were useful for my business clothes. Bathroom with bathtub/shower. Double glazed windows kept most of noise out but for occasional rumble from tram below. This room facing George St had a decent view. Hotel elevators were well-worn with difficulty reading the button floor numbers. No folder containing hotel. room or city details which might be useful for some guests. Was glad though not to have over-priced mini bar items jamming up the fridge. Room lacks eye for details/little touches you might expect from a hotel room. Small things like a single drinking glass for a room made up for two (indicating a glass may have been broken but then not replaced), no spare toilet roll (no guest should ever have to be put in the situation of calling room service/reception for toilet paper; this can be awkward for some people), extra pillows in cupboard but without pillow cases so you would have to request these if you did need to use them, no room safe, no slippers, no drawers or shelves in cupboard for clothes (only hanging space) ...... These are very little things but they add up and can be a nuisance. But main disappointment was room not being serviced. Arriving back after a busy day out its nice to open the door and walk into a clean/made up room. I don't expect fresh sheets or towels but it is nice to have the rubbish bins emptied (especially if any food scraps/packaging), tea bags topped up and a dry bath mat. Why provide the door tag to make up the room if this is not going to happen. Perhaps I missed the fine print somewhere. Ringing reception they were helpful and sent a house keeping person who was very nice and helpful, but one does not expect to have to do this when they arrive back to the hotel after a long day out and just want to unwind (and not have to call and wait for room service). Reception led me to believe I had to call for housekeeping so the next day I just took my own garbage out and did not expect anything (fended for myself for the rest of my stay). Perhaps the hotel could provide extra tea bags and toilet rolls in the hall or lobby for guests to self-help when required. So the hotel lost that feeling of being a little spoiled as a guest. Otherwise it is a reasonable hotel with a staffed reception and requests a phone call away.