Mantra South Bank - Brisbane 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 2.588 recensioni

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Descrizione

I plus dell'hotel

  • Ubicato a South Bank, il centro culturale

  • Appartamenti autonomi e spaziosi

  • Ampia palestra, piscina scoperta e spa

  • Ristorante e bar moderni, oltre a sale conferenze

  • Vicino a negozi, ristoranti, gallerie e teatri.

Le nostre sistemazioni

Posizione dell'hotel

Mantra South Bank - Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

Coordinate GPS:-27.477997, 153.020861

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

SALT MEATS CHEESE

Il menu è contemporaneo e innovativo, incentrato su prodotti freschi e di stagione. L'invitante open bar è aperto a colazione, pranzo e cena sette giorni alla settimana, come gli altri locali di South Bank.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  2.588 recensioni

Giudizio TripAdvisor  4.0/5  2.863 recensioni

Great spot to view NYE fireworks

Punteggio Tripadvisor 4.0/5

LynR209 In coppia - Recensione certificata TripAdvisor

We booked well ahead to secure a 1 bedroom top floor balcony unit for New Years Eve. The unit was spacious and well equipped, with a comfy queen bed. The Mantra is centrally located to Southbank cultural facilities and a wide range of restaurants. We included breakfast with our booking and found the restaurant excellent and staff friendly. We had an excellent front row seat for the fireworks on our balcony. Highly recommended for a great view!

Great location with great hospitality.

Punteggio Tripadvisor 5.0/5

AussieItchyFeet_13 Recensione certificata TripAdvisor

This was our first visit to the Mantra but it will not be our last! The service team went out of their way to be helpful to us - my partner is in a wheelchair and they were wonderfully kind. We booked a Studio City View Apartment and had an amazing view from our balcony of the light show on the Star at Queen's Wharf. The hotel is also close to QPAC (where we were attending a performance) and Southbank restaurants. Overall wonderful

Poor experience - Communication, and Condition of Room

Punteggio Tripadvisor 1.0/5

Fiona E Recensione certificata TripAdvisor

I had a few issues with this hotel. Before arrival, I phoned to confirm that there were 2 rooms for my business colleague and I. Being told there was only one room (and the stay being for tomorrow night for a busy conference!) I panicked. The person on the phone didn't suggest checking under my colleague's name, and didn't have availability. Accordingly, we booked an alternate accommodation for my business partner so he had a roof over his head. Mantra then charged a nights accommodation as "he was a no show". When I enquired, they couldn't provide the phone numbers they apparently called all afternoon. Not a great system when you can't tell the number called, and disappointing that the worker didn't have the thought process (unstressed, opposite to me) to check under my colleagues name. I had been a contact on the other booking, also weird I didn't get a call. When I was checked into the hotel, I was "upgraded". I would have hated to see the actual room booked if this was an upgrade. Firstly, it was a conjoined room (not ideal for a single female traveler) and when I tried to call downstairs to request a change in room - the telephone didn't work. Having heaved my heavy bags to my room, by myself, I didn't feel like going back down to the busy reception desk and I also had to race off to the conference venue. As a single female traveler, I'm not overly comfortable being in a room where the telephone doesn't work - what if someone is bashing at my door in the middle of the night / attempting to get in?? And yes, I checked each time that it was 'plugged in'. The toilet buttons had green around them (mould?), and the bath tub had patches of rust. The couch was also stained, and as such not an appealing place to sit! The door lock/unlock for the sliding door was also sharp. Beware, the train noise is very loud and also woke me each morning (stayed 4 nights). Most disappointing though is the service. At no point walking in/out of the hotel each day did the reception staff look up and greet/acknowledge the guests. I've stayed at a few disappointing Accor Group hotels now, and I'm about done! Luckily 3 months before the next stay is enough time to move hotels. (The phone in my hotel room at Novotel on Collins St also didn't work). In better news, my colleague who stayed at Ivy & Eve apartments was happy with his stay - seemed he got the better end of the deal.

Andrebbe rimodernato

Punteggio Tripadvisor 2.0/5

Giangiab84 In coppia - Recensione certificata TripAdvisor

La nostra stanza era grande ma vecchia, il bagno soprattutto. Inoltre la stanza dava sulla stazione dei treni ed era molto rumorosa. Ben luminosa e spaziosa ma da rimodernare necessariamente. La posizione dell’hotel non è male ma non è centralissimo.

Posizione ottima.

Punteggio Tripadvisor 4.0/5

Osvaldo123456 Recensione certificata TripAdvisor

La struttura è molto accogliente , la cucina delicata , posizione ottima vicino alle principali attrazioni come il casinò e la ruota panoramica , a due passi dal cinema , tanti ristoranti e possibilità di passeggiare sul fiume.

Caro Osvaldo123456, Grazie per aver dedicato del tempo per rivedere Mantra a South Bank Brisbane. Siamo così contenti che ti sia piaciuto il tuo soggiorno e la comoda posizione dell'hotel. Speriamo di rivederti nel prossimo futuro. Cordiali saluti, Courtney Phillips

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.181 recensioni 9.1/10 Posizione
  • 1.577 recensioni 5.5/10 Camera
  • 1.256 recensioni 8.4/10 Servizio
  • 21 recensioni 5.5/10 Internet
  • 683 recensioni 3.9/10 Pulizia
  • 292 recensioni 4.7/10 Servizi
  • 229 recensioni 5.6/10 Rapporto qualità/prezzo
  • 163 recensioni 7.1/10 Colazione

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