Mercure Brisbane King George Square 4 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 3.819 recensioni

Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4

Descrizione

I plus dell'hotel

Chi soggiorna all'hotel Mercure Brisbane King George Square usufruisce delle strutture 5 stelle del vicino hotel Pullman Brisbane King George Square, fra cui la palestra e gli invitanti Bistro Allure e KG Bar.

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

Coordinate GPS:-27.4683, 153.02308

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  3.819 recensioni

Giudizio TripAdvisor  3.7/5  1.442 recensioni

Don't believe all you read

Punteggio Tripadvisor 5.0/5

Claire692258 In coppia - Recensione certificata TripAdvisor

Good Afternoon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Udayan Parmar Guest services Manager Mercure Hotel Brisbane King George Square

Poor maintenance. This room was booked through a group booking. Maybe this is why we were given this pest ridden room.

Punteggio Tripadvisor 1.0/5

Susan R Recensione certificata TripAdvisor

Good evening, Thank you for taking the time to share your feedback. I sincerely apologize for the disappointing experience you encountered during your stay. It is unacceptable that you found the room in such a condition, and I regret that these issues impacted your visit. Please know that we take your concerns very seriously. The condition of the carpet, the moth invasion, and the oversight with the welcome card do not reflect the standards we strive to uphold. Your comments have been shared with our housekeeping team to ensure immediate improvements are made. While I understand your frustration, I appreciate you're understanding regarding the limited time to request a room change. As a gesture of our sincere apologies, we have credited additional Accor points to your account, and I hope this demonstrates our commitment to making amends. Your continued disappointment is concerning, and I would like to assure you that we are taking steps to prevent such issues in the future. We value your loyalty and hope you will give us another opportunity to provide you with the quality experience you deserve. Please feel free to contact me directly if you wish to discuss this further or if we can assist you with future bookings. Kind regards, Udayan Parmar Guest Services Manager Pullman and Mercure Hotel

Grande potenziale,espresso male

Punteggio Tripadvisor 3.0/5

stefanocanesi Recensione certificata TripAdvisor

Gentilezza in reception, centrale, stanze ampie in struttura un datata.

Punteggio Tripadvisor 4.0/5

TizBia In coppia - Recensione certificata TripAdvisor

Dear TizBia, Thank you for your review. I am really sorry to hear that you encountered an issue with our renovation works upon your arrival at the hotel, however I am pleased that our friendly team resolved this quickly by organising a new, quiet room for you. I do hope you give us the opportunity to welcome you back to the hotel on your next trip to Brisbane. Kind regards, Alex B - Guest Relations & Services Manager

4 giorni a Brisbane

Punteggio Tripadvisor 2.0/5

gg-geko In famiglia - Recensione certificata TripAdvisor

Hi gg-geko, I'm sorry your stay wasn't as enjoyable as what either you or we would have hoped. I truly hope we are able to rectify this for you if you are ever in Brisbane again. Kind regards

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.653 recensioni 9.1/10 Posizione
  • 2.575 recensioni 4.8/10 Camera
  • 1.960 recensioni 7.2/10 Servizio
  • 34 recensioni 4.2/10 Internet
  • 1.052 recensioni 3.8/10 Pulizia
  • 976 recensioni 4.6/10 Comfort
  • 650 recensioni 3.3/10 Servizi
  • 578 recensioni 3.6/10 Atmosfera

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