Mercure Brisbane King George Square 4 stelle

Giudizio clienti (Valutazione ALL) 3.9/5 4.324 recensioni

Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
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Descrizione

I plus dell'hotel

Chi soggiorna all'hotel Mercure Brisbane King George Square usufruisce delle strutture 5 stelle del vicino hotel Pullman Brisbane King George Square, fra cui la palestra e gli invitanti Bistro Allure e KG Bar.

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Posizione dell'hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

Coordinate GPS:-27.4683, 153.02308

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.9/5  4.324 recensioni

Giudizio TripAdvisor  4.0/5  1.412 recensioni

3 ROOMS IN STAY

Punteggio Tripadvisor 2.0/5

Z1867UQphilipt Per affari - Recensione certificata TripAdvisor

The hotels requires an audit of rooms. One room smelt of fish, the next room smelt of paint fumes. To top this off, my room key is given to another guest who enters my room. I have stayed here many times and it has been tremendous, but this stay and follow up was really poor.

Dear Z1867UQphilipt, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered during your recent stay. The unpleasant smells in your rooms and the serious error of another guest being given your room key are unacceptable and do not reflect our usual standards. We deeply regret that your stay was not up to the standard you have come to expect from us. Please be assured that we are conducting a thorough audit of our rooms and reviewing our procedures to prevent such occurrences in the future. We value your continued patronage and hope to have the opportunity to provide you with a much-improved experience on your next visit. Sincerely, Roshit Manmohan - Front Office Manager

5 star foyer 2 star rooms

Punteggio Tripadvisor 2.0/5

JAS888GoldCoast In coppia - Recensione certificata TripAdvisor

Ok positive first the hotel is a great location for the city thats it, when you check in you say wow this must be awesome as they have spent millions on the check in foyer etc but when you get to the room its like going back 30years, very tired and instead of making the entrance flashy how about fixing the rooms, breakfast was $42 each for full buffet breakfast and definitely wasn’t worth that very basic, also thought $50 per day to park your car for guests was pretty steep as well anyway will not stay here again as there rooms a too old

Dear JAS888GoldCoast, Thank you for sharing your feedback with us. We appreciate your positive comments about our hotel's central location and lobby. However, we apologize for the disappointment you experienced with the condition of your room. Please know that we take your concerns seriously, and we are continuously working to improve and update our accommodations to ensure they meet modern standards. We also regret that you found our breakfast pricing and parking fees to be excessive. Your comments will be reviewed by our management team for consideration. We value your feedback as it helps us to focus on areas that need improvement. Should you reconsider, we would appreciate the opportunity to provide you with a more satisfying stay in the future. Sincerely, Roshit Manmohan - Front Office Manager

Buon Soggiorno

Giudizio clienti 3.5/5

G. M. Azienda - Avvisi confermati di ALL

ottima

Signor G., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Brisbane King George Square. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Tarunika Dasgupta - Front Office Manager

Ottima posizione

Giudizio clienti 4.0/5

Anonimo Coppie - Avvisi confermati di ALL

Ultima tappa del ns viaggio di nozze. Finito in bellezza, bella camera pulita e doccia perfetta. Buona anche la colazione a buffet!!! Lo consiglio.

Giudizio clienti 2.5/5

Anonimo Azienda - Avvisi confermati di ALL

Mi hanno fatto pagare due volte

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.574 recensioni 9.2/10 Posizione
  • 2.630 recensioni 4.8/10 Camera
  • 2.117 recensioni 7.6/10 Servizio
  • 110 recensioni 4.4/10 Internet
  • 1.063 recensioni 3.9/10 Pulizia
  • 1.018 recensioni 4.4/10 Comfort
  • 639 recensioni 3.7/10 Servizi
  • 581 recensioni 4/10 Atmosfera

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