Mantra on Mary - Brisbane 4 stelle

Giudizio clienti (Valutazione ALL) 3.7/5 766 recensioni

Miglior prezzo
garantito
Mantra on Mary - Brisbane - Image 1
Mantra on Mary - Brisbane - Image 2
Mantra on Mary - Brisbane - Image 3
Mantra on Mary - Brisbane - Image 4
70 Mary Street, 4000 BRISBANE, Australia

Descrizione

I plus dell'hotel

  • Situato in zona centrale

  • Spaziosi appartamenti autonomi

  • Ampia palestra, piscina all'aperto e spa giornaliera

  • A pochi passi da negozi e ristoranti

  • Pluripremiata Day Spa in loco

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

Mantra on Mary - Brisbane

70 Mary Street
4000 BRISBANE
Australia

Coordinate GPS:-27.472089, 153.026861

Telefono
Fax +61 7 3102 5194

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata

Piscina

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.7/5  766 recensioni

Giudizio TripAdvisor  3.6/5  1.825 recensioni

Very expensive for what it is

Punteggio Tripadvisor 3.0/5

AngelikaAus In coppia - Recensione certificata TripAdvisor

Hi Angelika, Thank you for sharing your feedback following your recent stay at Mantra on Mary. We're sorry to hear that your experience did not meet your expectations in terms of value. July was indeed a peak period in Brisbane due to the Queensland school holidays and the British & Irish Lions rugby event, which occurs only once every four years. These high-demand events significantly impacted accommodation rates across the city, including ours. Regarding our parking, we understand that costs are an important consideration for travellers. While our $35 per night rate may have seemed high, it is actually the lowest available among CBD hotels—many others charge $45 per night. While third-party providers such as Wilson Parking may advertise lower rates, those are generally available only through pre-booking, and drive-in prices are often much higher. We're also sorry to hear you were only provided with one face towel. This does not reflect our usual standards, and we would have gladly rectified this had it been brought to our attention during your stay. Lastly, we were unable to locate your reservation in our system. It's possible your booking may have been under a different name or through a privately managed apartment within our building, in which case services and amenities can vary. We do appreciate your feedback and hope to have the opportunity to welcome you again under different circumstances. Warm regards, Travis Barnes Front Office Supervisor Mantra on Mary

Be aware if you have mobility issues.

Punteggio Tripadvisor 3.0/5

leannehawke Recensione certificata TripAdvisor

Dear Leanne, Thank you for taking the time to share your detailed feedback following your recent stay at Mantra on Mary. We appreciate your candid comments and understand the concerns you raised. Regarding the shower configuration, as noted, all our apartments feature a shower-over-bath design, which can be challenging for some guests. We take guest safety seriously and will review your feedback carefully as we consider future improvements and accessibility options. We also sincerely apologise for the disruption caused by the nearby construction works. The Cross River Rail project adjacent to our property has impacted many local businesses, but we have been advised that the construction noise is expected to diminish significantly within the next 4 to 6 weeks. Regarding the lifts, we’re pleased to inform you that all four lifts are now fully operational, improving guest convenience throughout the building. Concerning the odour reported in the common areas, this is certainly not the experience we want for our guests. We will investigate this matter further with our housekeeping and maintenance teams to resolve it promptly. While the apartment furnishings may be dated, we are pleased to hear you found the accommodation clean. We have plans for refurbishments in the future, and your feedback is valuable in guiding these updates. Thank you again for your honest review. We hope you might consider giving us another chance in the future to provide a better experience. Warm regards, Travis Barnes Front Office Supervisor Mantra on Mary

disappointing

Punteggio Tripadvisor 2.0/5

Murrayabcdefg Per affari - Recensione certificata TripAdvisor

Hi Murray, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at Mantra on Mary fell short of the standards you’ve come to expect as a valued Accor guest. We regret that the condition of the room, including the drapes, carpet, and bathroom setup, did not meet your expectations. Your concerns regarding the over-shower bath and bath mat are noted, and we will assess these elements to improve both safety and presentation. We are committed to ensuring all our guests enjoy a comfortable and well-maintained environment, and your feedback highlights areas where we need to focus our attention. It’s our hope that we’ll have the chance to regain your trust and provide a significantly improved experience should you choose to stay with us again. Please don’t hesitate to reach out directly if there’s anything further we can do. Kind Regards, Travis Barnes Front Office Supervisor

SEJOUR BRISBANE AVRIL 2024

Punteggio Tripadvisor 4.0/5

Heifara N Recensione certificata TripAdvisor

Bonjour heifaran2024, Nous vous remercions d'avoir choisi Mantra on Mary pour votre récent séjour et pour avoir partagé votre avis. Nous sommes ravis d'apprendre que vous avez apprécié notre appart-hôtel dans l'ensemble, ainsi que son emplacement central et calme. Il est agréable de savoir que notre personnel vous a accueilli chaleureusement et s'est montré serviable et agréable tout au long de votre séjour. De plus, nous sommes heureux que vous ayez trouvé nos équipements ménagers pratiques. Nous prenons note de vos commentaires concernant la moquette, et nous nous excusons pour tout inconvénient que cela aurait pu causer. Nous travaillerons avec notre équipe d'entretien pour nous assurer que ce problème est résolu rapidement. De même, nous apprécions votre suggestion concernant les prises USB murales, et nous la transmettrons à notre équipe de gestion pour examen. Nous vous remercions encore pour vos commentaires constructifs, qui nous aident à améliorer continuellement notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau à Mantra on Mary lors de votre prochaine visite. Cordialement, Travis Barnes Front Office Supervisor

Ottima Posizione per muoversi a piedi

Giudizio clienti 3.0/5

Luca C. Azienda - Avvisi confermati di ALL

Ciao Luca, Grazie mille per la tua recensione e per aver condiviso la tua esperienza presso il nostro hotel. Sono felice di sapere che hai apprezzato la posizione conveniente per muoverti a piedi e che il personale alla reception è stato gentile. Mi dispiace sinceramente per il disturbo causato dai lavori di costruzione della metropolitana. Capisco quanto possa essere fastidioso e cercheremo di gestire al meglio eventuali disagi futuri. Apprezzo anche il tuo suggerimento riguardo alle dotazioni della cucina e alla mobilia. Prenderemo in considerazione le tue osservazioni per migliorare ulteriormente la tua esperienza e quella dei nostri futuri ospiti. Grazie ancora per il tuo feedback prezioso. Spero che tu possa darci un'altra possibilità in futuro per mostrarti i miglioramenti apportati. Saluti, Emil Gan General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 287 recensioni 8.8/10 Posizione
  • 546 recensioni 4.7/10 Camera
  • 298 recensioni 8.9/10 Servizio
  • 24 recensioni 1.9/10 Internet
  • 246 recensioni 2.2/10 Pulizia
  • 204 recensioni 4.5/10 Comfort
  • 182 recensioni 3/10 Servizi
  • 114 recensioni 2.1/10 Atmosfera

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.