Novotel Brisbane South Bank 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 4.713 recensioni

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Novotel Brisbane South Bank - Image 1
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Descrizione

I plus dell'hotel

  • Offriamo varie sistemazioni per soddisfare clienti in viaggio d'affari, coppie e famiglie.

  • The hotel features easy laneway access to the convention centre.

  • Abbiamo camere dotate di comfort e facilità di accesso per ospiti in sedia a rotelle.

  • Le suite Junior offrono salotto separato e camera con vista sui sobborghi di Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

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Posizione dell'hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

Coordinate GPS:-27.47748, 153.01734

Telefono
Fax +61 7 3295 4145

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

SPICE CENTRAL KITCHEN & BAR

Scoprite la semplicità della saporita cucina locale allo Spice Market. Nella cucina a vista, nel cuore della sala ristorante, vengono preparati piatti fantasiosi ma equilibrati.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  4.713 recensioni

Giudizio TripAdvisor  4.5/5  803 recensioni

Certificato d'eccellenza 2025

Curfew?

Punteggio Tripadvisor 2.0/5

AndrewN424 Recensione certificata TripAdvisor

So this hotel has many positives - central location, sizeable well equipped rooms and decent breakfasts but it has a real Achilles Heel - the bar (and restaurant) closed even for residents at 2130! Surely this is a mistake! Weary travellers like us enjoy a nightcap or two, and businessmen often want to have pre-meeting chats in the hotel bar. So why can’t they do it at this hotel!

Dear Andrew, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our location, rooms and breakfast offering. We appreciate your comments regarding our bar and restaurant operating hours. Your feedback has been noted and will be shared with our food and beverage team as we continue to review our service offerings for guests. Kind regards, Atlanta Bell, Novotel Brisbane South Bank

An enjoyable 3-night stay with a few wrinkles

Punteggio Tripadvisor 4.0/5

Ian K Recensione certificata TripAdvisor

We had an enjoyable 3-night stay but there were a few things that weren't great. Positives - clean, comfortable room with plenty of space; the shower was very good; bar / restaurant area was nice; quality of the food at breakfast was good (but see comments below); staff were friendly and helpful Negatives - while it may be a question of taste, we found the room layout to be pretty weird; the bathroom wasn't a separate room but had a sliding wooden partition plus a frosted glass door so that either the shower cubicle or the toilet (but not both!) could be closed off; the wardrobe was a decent size but had very few hangers and there was limited drawer space; the choice at the breakfast buffet wasn't always great although the quality of what was on offer was good

Dear Guest, Thank you for sharing your feedback following your stay with us. We are pleased to hear you enjoyed the comfort of the room, our breakfast quality and the friendly service provided by our team. We also appreciate your constructive comments regarding the room layout, storage and breakfast variety. Your feedback has been noted and will be shared with the relevant teams as we continue to refine the guest experience. Kind regards, Atlanta Bell

Stay somewhere else during summer

Punteggio Tripadvisor 2.0/5

craigl574 Recensione certificata TripAdvisor

This was my second stay here after coming in winter. However my experience was terrible and I won’t be returning even though I am a gold member. My room was very hot that it woke me up at 1am. After 5 phone calls to reception they finally brought a fan up. What became obvious is they manage it centrally and had turned it down. 7 phone calls later they finally turned it down. The customer services was terrible no offer of a different room or resolving the problem. Just we are looking into it. Other people on my floor didn’t have this issue. The rooms are nice and location good. However the mange practices and customer service are totally lacking. Go somewhere else particularly in Queensland summer when you want aircon

Dear Craig, Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, particularly regarding the temperature control and the delays in resolving the issue. This is not the level of service we aim to provide. Your comments have been noted and will be reviewed with our team to ensure improvements are made. We appreciate you acknowledging our location and rooms, and we regret that your stay did not meet expectations. Kind regards, Atlanta Bell

Accommodating and professional

Punteggio Tripadvisor 5.0/5

Leena K Recensione certificata TripAdvisor

Novotel South Bank has been absolutely amazing with their service, especially their duty manager Ashlen who was very accommodating during our stay as our flights were delayed. His service was above and beyond the call of duty. Thank you Novotel for a great experience.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to hear that you found our service accommodating and professional, particularly during the challenges caused by your flight delays. It is great to know the support provided helped make your stay a positive experience. Thank you for choosing Novotel Brisbane South Bank. We appreciate your kind words and look forward to welcoming you back again in the future. Kind regards, Atlanta Bell

Gutes Hotel, gute Lage

Punteggio Tripadvisor 4.0/5

Zivo13713 In coppia - Recensione certificata TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.719 recensioni 9/10 Posizione
  • 2.578 recensioni 8.1/10 Camera
  • 2.445 recensioni 8.4/10 Servizio
  • 63 recensioni 3.6/10 Internet
  • 1.058 recensioni 7.6/10 Comfort
  • 1.023 recensioni 7.6/10 Pulizia
  • 777 recensioni 7.3/10 Cibo
  • 742 recensioni 7.6/10 Colazione

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