Novotel Brisbane South Bank 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 4.761 recensioni

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Novotel Brisbane South Bank - Image 1
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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Descrizione

I plus dell'hotel

  • Offriamo varie sistemazioni per soddisfare clienti in viaggio d'affari, coppie e famiglie.

  • The hotel features easy laneway access to the convention centre.

  • Abbiamo camere dotate di comfort e facilità di accesso per ospiti in sedia a rotelle.

  • Le suite Junior offrono salotto separato e camera con vista sui sobborghi di Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

Coordinate GPS:-27.47748, 153.01734

Telefono
Fax +61 7 3295 4145

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

SPICE CENTRAL KITCHEN & BAR

Scoprite la semplicità della saporita cucina locale allo Spice Market. Nella cucina a vista, nel cuore della sala ristorante, vengono preparati piatti fantasiosi ma equilibrati.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  4.761 recensioni

Giudizio TripAdvisor  4.5/5  797 recensioni

Certificato d'eccellenza 2025

Very Disappointed - Find Somewhere Else!

Punteggio Tripadvisor 3.0/5

KARENH934 Recensione certificata TripAdvisor

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Recommend

Punteggio Tripadvisor 4.0/5

A W Recensione certificata TripAdvisor

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Don’t stay here

Punteggio Tripadvisor 1.0/5

Pat D In coppia - Recensione certificata TripAdvisor

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Ripped off

Punteggio Tripadvisor 1.0/5

TPR S Recensione certificata TripAdvisor

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Gutes Hotel, gute Lage

Punteggio Tripadvisor 4.0/5

Zivo13713 In coppia - Recensione certificata TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.701 recensioni 8.9/10 Posizione
  • 2.607 recensioni 8.1/10 Camera
  • 2.491 recensioni 8.4/10 Servizio
  • 66 recensioni 3.8/10 Internet
  • 1.075 recensioni 7.5/10 Comfort
  • 1.022 recensioni 7.6/10 Pulizia
  • 805 recensioni 7.2/10 Cibo
  • 734 recensioni 7.7/10 Colazione

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.