Novotel Brisbane South Bank 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 5.280 recensioni

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Descrizione

I plus dell'hotel

  • Offriamo varie sistemazioni per soddisfare clienti in viaggio d'affari, coppie e famiglie.

  • The hotel features easy laneway access to the convention centre.

  • Abbiamo camere dotate di comfort e facilità di accesso per ospiti in sedia a rotelle.

  • Le suite Junior offrono salotto separato e camera con vista sui sobborghi di Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

Coordinate GPS:-27.47748, 153.01734

Telefono
Fax +61 7 3295 4145

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

SPICE CENTRAL KITCHEN & BAR

Scoprite la semplicità della saporita cucina locale allo Spice Market. Nella cucina a vista, nel cuore della sala ristorante, vengono preparati piatti fantasiosi ma equilibrati.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  5.280 recensioni

Giudizio TripAdvisor  4.5/5  772 recensioni

Certificato d'eccellenza 2024

Gutes Hotel, gute Lage

Punteggio Tripadvisor 4.0/5

Zivo13713 In coppia - Recensione certificata TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Perfetto

Giudizio clienti 4.5/5

Tiziano Coppie - Avvisi confermati di ALL

Ottima posizione, personale davvero gentile ed efficiente. Anche la ristorazione è di ottimo livello. Unico rammarico la breve durata del nostro soggiorno!

Dear Tiziano, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

great for family with young children

Punteggio Tripadvisor 5.0/5

WonderGey Recensione certificata TripAdvisor

We are family of 2 adults and 2 toddlers, this hotel works really well for us. Good location (with a playground just outside), short walk to most attractions and amenities, free popcorns at the reception, staffs are friendly and thanks for the little soft toys for the toddlers which they loved. There were a balloon lady who make some balloons for our boys during breakfast which was much appreciated. Everything was perfect for a family like us! what more, 2 queen beds in a room? heaven!

Hey there, thank you so much for your glowing review! We're thrilled to know that you and your family had a memorable experience when staying with us. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Too noisy, but good sized room and clean.

Punteggio Tripadvisor 4.0/5

coconut_coffee Recensione certificata TripAdvisor

The room was very clean, but it's incredibly noisy. And it's not outside noises, but noises from inside the room itself, e.g. the fridge kept making strange noises in the middle of the night and waking me up. The food at the buffet breakfast was of average quality. The minibar had very little in it. The staff were friendly and helpful. The room felt quite spacious which was nice. I was just expecting a bit more

Hey there, thank you so much for your review. We want to apologise if we could not meet your expectations during your stay with us. As we strive to improve our services, could you please contact us at ha0x0@accor.com or 07 3295 4100 and inform your room number? So our maintenance team can investigate the noises coming from the fridge. Thank you so much. Leticia, Digital Marketing Manager.

Extremely disappointing

Punteggio Tripadvisor 3.0/5

Nicky F Per affari - Recensione certificata TripAdvisor

I emailed the hotel before arriving to check the pool temperature as this is a key factor in my choice of hotel and I had seen a review that it was too cold. They told me it’s heated to 28 degrees so I proceeded with the visit. Last time I stayed in brisbane on the other side of the river, Southbank looked like a fun area to be based and I assumed the Novotel would be in the middle of all this. In fact it’s a couple of blocks away, not a big issue but a bit blah in terms of its situation. There are plenty of nice restaurants within a 10 minute walk. We had the junior N suite, which was very pleasant with great full length windows and 2 corner windows because of the way it was situated. Didn’t love the open bathroom but it was functional enough. However the pool was freezing despite their promises of 28 degrees, and when I asked they said maintenance were sorting it out and they’d update me. They didn’t update me and the next day I asked again and they said that while the previous day it had been at 22 it was now 24 and they were trying to increase it. There is no way it was anywhere near 24. We ended up moving to the Sofitel, who told me their pool was 25 degrees, but was much much warmer than the Novotel. So Novotel was surely under 20 degrees. This was disappointing already, and as it was a rare cold and rainy time in brisbane I asked about a bath. They said that only the executive suite had them and they were full. As a platinum Accor member I usually get lovely upgrades to my bookings. Here there was no upgrade, and even when I specifically asked because I was very keen to have a bath, they lied to me telling me it was full, whereas I could see in the app that i was still able to book the executive suite for both the nights we were there. So it seems that they lied to me both about the pool temperature and the upgrade availability. I certainly won’t be back.

Dear Nicky, thank you so much for reviewing us. We are very sad to know that we fell short of your expectations during your stay with us and we would like to apologise for any inconvenience you experienced regarding the pool temperature. Unfortunately, at that time one of the pool compressors was down, and for this reason, the temperature dropped. We hope to have the chance to welcome you back for a more pleasant experience in the future. Kind regards. Leticia, Digital Marketing Manager.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.777 recensioni 8.9/10 Posizione
  • 2.712 recensioni 8.1/10 Camera
  • 2.719 recensioni 8.8/10 Servizio
  • 51 recensioni 4.9/10 Internet
  • 1.064 recensioni 7.5/10 Comfort
  • 1.049 recensioni 7.6/10 Pulizia
  • 862 recensioni 7.9/10 Cibo
  • 764 recensioni 7.8/10 Colazione

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