萨迪亚特岛里克萨斯高级酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,545 评论

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Saadiyat Island, 51249 阿布扎比, 阿拉伯联合酋长国

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酒店其他优惠

  • 超全包服务

  • 面朝风光旖旎的沙滩

  • 儿童波浪泳池和水上乐园

  • 带私人泳池的别墅

  • 带水疗和土耳其浴室，面朝海滩

我们的客房

酒店位置

萨迪亚特岛里克萨斯高级酒店

Saadiyat Island
51249 阿布扎比
阿拉伯联合酋长国

GPS:24.542985, 54.433157

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,545 评论

TripAdvisor 评级  4.7/5  4,359 评论

The best!

Tripadvisor 评级 4.0/5

megan f 经 TripAdvisor 认证的评论

Food is amazing and the whole stay has been amazing!! Yasin in the Asian restaurant was so brilliant! 10/10 his recommendation were spot on! Overall the service has been fantastic, couples and families would have the best time here. It’s the best!

Dear Megan, Thank you so much for your wonderful feedback! We are delighted to hear that you had an amazing stay and enjoyed the food at Rixos Premium Saadiyat Island. It’s great to know that Yasin in the Asian restaurant made such a positive impression with his recommendations – we’ll be sure to pass along your compliments to him. We’re so glad to hear that both couples and families would have a great time here, and we truly appreciate your kind words about the overall service. We look forward to welcoming you back for another fantastic experience! Warm regards, Burcak Orak, General Manager

All-inclusive, All-exclusive resort 🤔 not really…

Tripadvisor 评级 1.0/5

Paul E 经 TripAdvisor 认证的评论

Unless you have children under the age of 5 then don’t go. The hotel is set up entirely for families with very small children and hence, if you are travelling as an adult family you will be fish out of water. Even the adult only ‘restful area’ is constantly affected by the screams of toddlers (not helped by the fact that is was weirdly placed on the walkway to the beach so what did you expect!). Helpful rules such as no children being allowed at the swim up bar were ignored despite the presence of management. All very strange really because other rules were imposed with vigour (more of that later). Anyway, onto the all-inclusive, all-exclusive claim. What they don’t tell you until you arrive is that you are not allowed to book any of the a la carte restaurants on your first night. In fact, you are only allowed to make four a la carte bookings throughout the duration of your stay. As we had booked seven nights, that meant that we had to use the buffet on three occasions. Not great, especially when you have children standing at the hot plates eating chips, chicken nuggets and on one occasion we actually saw one little fella using his hands to eat directly from the Nutella bowl. If you are lucky enough to secure a table at one of the exclusive restaurants, please ensure that you book an early table. We made the mistake of booking a table at the Italian for 8:30. At 9:30, whilst we were still eating our mains we were interrupted, handed the menus and told to choose our desserts immediately as the kitchen was about to close. Which it actually did. We left at 10pm and there wasn’t a sole left in the room, either customers or staff. This theme continued at the People’s restaurant which is due to be open from midday until 4pm. We ate there yesterday when last orders were called at 3:25pm. Oh and by the way, no draft beers are available anywhere in the hotel. Your only choice during the day is small cans of Peroni, in the evening they tend to switch to bottles. And, the all-inclusive, all-exclusive gym currently comprises of two treadmills, a bike, a cross trainer and few hand held weights. And no air conditioning. Something wasn’t quite right about the way guests are treated. It didn’t feel friendly at all. Managers were often seen parading around the hotel but they would never engage with guests. I think that they are afraid to. I just got the impression that the staff aren't treated too well. I suspect that they are managed by fear in a top down authoritarian manner. I’m not going to go into too much detail for obvious reasons but, the first member of staff I spoke to volunteered the fact that staff are not treated at all well at the hotel. A couple of bizarre facts to finish with. Firstly, everything at the beach bar (drinks, cocktails, fruit, Açai bowls) is free apart from coconuts. Weird. Also, CCTV. It’s everywhere and they track your movements. We made the mistake of inviting a couple of family friends to our room on Saturday evening to enjoy a bottle of bubbly on our balcony for their birthday. I received a call from reception asking them to leave. I asked the receptionist how she knew they were with us and she confirmed that the office had tracked our movements via CCTV. In summary, I’d suggest that you avoid this place. It’s not 5 star. Very far from it. If you are truly looking for an all-inclusive, all-exclusive holiday in the UAE then I’d thoroughly recommend that you try the Westin Dubai Mina Seyahi Beach. We stayed there last November and had a fabulous time. Chalk and cheese, chalk and cheese…

Poor Handling of Room situation (Rixos Error)

Tripadvisor 评级 1.0/5

275himeshp 经 TripAdvisor 认证的评论

Hotel cancelled reservation, took no ownership of the situation, required escalating and agent to tell them what needed to be done. Room eventually reinstated, no compensation issued for the inconvenience and to be made as if we don’t belong.

Turquoise restaurant

Tripadvisor 评级 5.0/5

rameesek 经 TripAdvisor 认证的评论

Review is not about rooms, because i haven’t been there, it’s about the restaurant turquoise, food was delicious and staffs were great. I went for Ifthar buffet and the quality of each items were excellent and I give the 10/10. Momen (coffee man) was awesome.

Dear Rameesek, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our Turquoise restaurant. It’s fantastic that you enjoyed the Ifthar buffet and found the quality of the food and the service to be excellent. We’ll be sure to pass on your kind words to Momen, our coffee expert, who made such a positive impression during your visit. We look forward to welcoming you back to Rixos Premium Saadiyat Island for another exceptional dining experience, and we hope to have the pleasure of hosting you in our rooms next time as well. Warm regards, Burcak Orak, General Manager

Best hotel we've stayed in so far in the UAE!

Tripadvisor 评级 5.0/5

CVisitor2019 经 TripAdvisor 认证的评论

This really was the most enjoyable and luxurious holiday destination resort that we've ever been to, and there is nothing we can fault about this hotel! We stayed for 9 nights over the school half term break in February, and although this was one of their busiest times, the hotel atmosphere felt incredibly relaxed throughout, and plenty of space and even plenty of sunbeds available too, without having to be out at the crack of dawn. We've stayed many times in 5 star hotels across Abu Dhabi, Dubai and RAK, we've also previously stayed at Rixos the Palm, but this one at Saadiyat Island really was premium in terms of the accommodation, food and alcohol offering. From the moment you step into the lobby, this hotel is opulent beyond belief, and smells so good too! Having arrived at 8am, we were welcomed to use all of the facilities straight away, and although check-in wasn't until 15:00, our room was made ready earlier and they WhatsApp you as soon as it is to let you know. The all inclusive offering here really is ultra, with all the most premium brands of alcohol served and their own cocktail mixologist who is ready to greet you at lunch and dinner. The bar staff and rollerskating waiters around the pool are just amazing, and won't let you carry your own drinks even if you try to save them a job, they are amazing! We were so impressed by the food too, both in the buffet and the a-la-carte restaurants, so much choice, and so beautifully presented! Special mentions must go to 'Remy' who served us most days at the People's Lunch Bar Restaurant near to the pool, this was such a lovely setting overlooking the beach, and the staff were so attentive. 'Miggy' was our regular breakfast waiter and looked after us so well, always going the extra mile to welcome our little boy to the table too. Our housekeeper 'Sherla' did such a super job making our room look so clean and comfortable during our stay, most days we'd return to find wonderful towel-animal creations, and on the last day, he really knew how to please a 5yr old by leaving him a hand crafted Roblox figure head, again made out of towels, but it was absolutely brilliant! The lobby staff were always so friendly and happy to help, and there is the most fantastic (& very posh looking) coffee lounge where the service is just sublime, with the best coffee and teas served and all included within the UAI package. We only booked the entry level Garden Room for our stay, but it was the perfect size for a family of three with a great pull-out sofa bed for our child, immaculately presented, exquisitely decorated, and had a lovely view over the fountains. Lastly, I must mention how pleased we were to see how well the cats were looked after by Rixos too. Not only are they well fed, they have little house stations with shade from the sun dotted around, and a very amusing sign too that says "the cats are well fed, don't fall for their lies" :) We loved this trip so much, that we couldn't wait long to book again, so are going back in June and can't wait! Thank you to all at Rixos Saadiyat Island who made our stay so perfect!

Dear CVisitor2019, Thank you so much for your fantastic and detailed feedback! We are absolutely delighted to hear that your stay at Rixos Premium Saadiyat Island was the most enjoyable and luxurious holiday experience you’ve had in the UAE. It’s wonderful to know that our team, the ambiance, and our facilities made such a positive impression. We are thrilled that you enjoyed our ultra all-inclusive offerings, including the premium alcohol brands, the incredible service from our bar staff and rollerskating waiters, and the beautiful presentation of our food. Your special mentions of Remy, Miggy, and Sherla are truly appreciated, and we will be sure to pass on your kind words to them. It’s always a pleasure to hear that our team’s efforts made your stay even more special. We’re also so glad you enjoyed your room and the little touches that make a stay with us memorable, like the towel creations and the playful touch for your son. We believe that every detail counts, and it’s great to hear that it made a positive impact. Thank you as well for noticing our care for the cats. We believe in providing a thoughtful environment for them as well, and we are happy that you appreciated it. It is wonderful that you’ve already planned your return visit for June! We can’t wait to welcome you and your family back for another unforgettable stay. Warm regards, Burcak Orak, General Manager

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其他网络用户评价我们的酒店

  • 481 评论 9.2/10 位置
  • 904 评论 9.2/10 房间
  • 2,091 评论 9.3/10 服务
  • 25 评论 9.6/10 上网
  • 1,295 评论 8.8/10 食物
  • 755 评论 9.3/10 设施
  • 582 评论 9.7/10 沙滩
  • 536 评论 9.3/10 氛围

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