Sofitel Abu Dhabi Corniche 5 星

客户意见评级 (ALL 评级) 4.3/5 1,943 评论

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Sofitel Abu Dhabi Corniche - Image 1
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Corniche Road East, Capital Plaza Complex, 44966, 44 966 阿布扎比, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 适合商务旅客和休闲旅客的优越位置

  • 丰富的餐饮选择

  • 开往主要城市景点的免费穿梭巴士

  • 先进的会议和婚礼设施

  • 可俯瞰海港的壮丽景色

我们的客房

酒店位置

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 阿布扎比
阿拉伯联合酋长国

GPS:24.498747, 54.367195

电话
传真 +971 2 813 7799

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,943 评论

TripAdvisor 评级  4.7/5  5,816 评论

卓越奖 2025

Fabulous hotel with exceptional staff

Tripadvisor 评级 5.0/5

S400SLJ 经 TripAdvisor 认证的评论

My friend have just returned from the Sofitel Abu Dhabi, a fabulous hotel with a great Sea front location opposite the corniche. We had a room on the 29th floor with perfect sea and city views. The hotel has multiple options for refreshments and food. As expected the staff are incredibly courteous however I feel they go that extra mile to make you feel very welcome. The hotel is near the financial/commercial district as such does have a lot of business guests which means the pool does not get busy. This is my second stay at this particular Sofitel and I will happily return in the future.

Pathetic food, Pathetic staff, Pathetic House keeping. Overall very bad stay

Tripadvisor 评级 1.0/5

Vikanshu B 经 TripAdvisor 认证的评论

I generally do not complain but this pathetic experience deserves a nasty review. I am a Platinum member with Accor and have stayed at multiple Sofitels across the globe and this stay of 3 nights was the worst ever. Loyalty means nothing to this hotel so would ask loyal members to stay away. No welcome letter, no welcome amenities, no recognition of your loyalty status whatsoever. Breakfast was totally unfit to Sofitel standards. I pointed out stale focacia bread and stale Indian food and barely any heed by anyone. Nobody followed up post the terrible experience. Housekeeping was too bad. Empty toilet rolls not replaced. Empty cotton swab boxes kept as such. No one cares Curtains don't close to dark and the list is endless The worst part. I believe in giving feedback on the spot and at checkout the lady at check in counter unapologetically listened to the feedback and could not have cared less. I requested her if I could see the GM and she ignored my request and moved on to the next guest. I sent and email asking the GM to get in touch with me and no response This hotel is totally avoidable with such unpassionate staff who could not care less.

A Tale of Two Sofitels – Dubai Outstanding, Abu Dhabi Seriously Below Standard

Tripadvisor 评级 2.0/5

Eatsam D 经 TripAdvisor 认证的评论

We stayed three nights at Sofitel Dubai Downtown before moving to Sofitel Abu Dhabi Corniche, and the contrast between the two properties was far more dramatic than expected. Dubai delivered a flawless five‑star experience — immaculate rooms, modern interiors, excellent housekeeping, and service that truly reflected the Sofitel brand. Unfortunately, Sofitel Abu Dhabi Corniche did not come close to that standard. The room we were first given was extremely disappointing. Cleanliness was a major issue: dusty surfaces, furniture that hadn’t been properly wiped, and a bathroom that clearly needed a deep, thorough clean rather than a quick turnover. The hygiene and upkeep simply did not match what a five‑star hotel should deliver. Beyond cleanliness, the room itself felt outdated and in need of a proper refurbishment. The interior design looked tired, the furniture felt worn, and the overall layout lacked the modern, polished feel you would expect from a luxury property. The bathroom in particular needs urgent upgrading — from fixtures to finishes, it felt old, poorly maintained, and far below the standard set by other Sofitel hotels. Coming straight from Sofitel Dubai Downtown, the difference in quality was impossible to ignore. It raises serious concerns about consistency and quality control at the Abu Dhabi location. The one saving grace was the staff. When we raised our concerns, the team responded professionally, acknowledged the issues, and offered a complimentary upgrade to a suite. Their attitude and willingness to resolve the situation were excellent, and we genuinely appreciated their effort. However, good customer service should not be compensating for fundamental issues like cleanliness, maintenance, and outdated rooms. Sofitel Abu Dhabi Corniche has potential, but it urgently needs stronger housekeeping standards, deeper cleaning routines, and a full upgrade of rooms and bathrooms to deliver the five‑star experience guests expect from the Sofitel brand.

Not a 5 star hotel experience

Tripadvisor 评级 1.0/5

Andrea Athienna C 经 TripAdvisor 认证的评论

Location is good, near with the restaurants and attraction area. Checked in at 3pm. Got upgraded 1 room due to my membership benefit, Thank you but the bed is not comfortable too and very bumpy. But no recognition. I always stay at Sofitel and they always have a great service, but not this time. No welcome amenity given for platinum status plus celebrating my 15 year wedding anniversary which it should be automatic as part of welcoming their loyal guests. PS. Welcome amenities arrived at 9pm and I am shocked. No personalised card either. Sofitel bed is always good but not my bed. I have to ask for doona to put on top of my bed to be more comfortable. I’ve spoken to the housekeeping and they said that’s their Soft bed, I am disappointed.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We sincerely regret that your recent stay did not reflect the true 5-star Sofitel experience you are accustomed to and that we aim to deliver. While we are pleased to know you appreciated the location and the room upgrade, we are truly sorry to learn about the discomfort you experienced with the bed. This is certainly not in line with the Sofitel standards, and your comments have been shared with our housekeeping and management teams for immediate review and corrective action. We are also deeply disappointed that we did not properly recognize your Platinum status and, most importantly, your 15-year wedding anniversary. We sincerely apologize for the delay in the welcome amenities and the absence of a personalized touch. This is not the level of service we strive to provide, and your feedback has been taken very seriously. Please accept our apologies for the inconvenience and disappointment caused. We truly value your loyalty to Sofitel and hope to have the opportunity to welcome you back in the future, allowing us to restore your confidence and provide you with the exceptional experience you rightfully expect. Sincerely, Rabih ZEIN General Manager

Best Hotel in Dubai

Tripadvisor 评级 5.0/5

Jacqueline W 经 TripAdvisor 认证的评论

Hotel fantastic. Clean and roomy. Staff efficient and friendly. Food in restaurants fabulous. In a great location. Highly recommend this hotel

Dear Valued Guest, Thank you very much for your wonderful review about us. We are delighted to hear that you found the hotel clean and spacious, enjoyed our dining options, and appreciated the friendliness and efficiency of our team. It’s great to know that our location added to your overall experience. Thank you for your high recommendation, we truly look forward to welcoming you back again soon. Sincerely, Rabih ZEIN General Manager

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其他网络用户评价我们的酒店

  • 672 评论 9.3/10 位置
  • 1,466 评论 6.8/10 房间
  • 2,003 评论 8.1/10 服务
  • 10 评论 7.8/10 上网
  • 540 评论 8.6/10 早餐
  • 515 评论 5.1/10 清洁度

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