阿尔布斯坦阿布扎比诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 3,170 评论

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阿尔布斯坦阿布扎比诺富特酒店 - Image 1
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阿尔布斯坦阿布扎比诺富特酒店 - Image 4
Airport Road / 29th Street, St / Rabdan St, P.O. Box 95208, 95208 阿布扎比, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 距离迪拜国际机场 20 分钟车程

  • 室外游泳池

  • 私人室内停车场

  • 免费无线网络

  • 水疗中心和健身设施

我们的客房

酒店位置

阿尔布斯坦阿布扎比诺富特酒店

Airport Road / 29th Street, St / Rabdan St, P.O. Box 95208
95208 阿布扎比
阿拉伯联合酋长国

GPS:24.42938, 54.42929

电话
传真 +971 2 501 6333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  3,170 评论

TripAdvisor 评级  4.6/5  3,109 评论

Excellent service

Tripadvisor 评级 5.0/5

Jeena P 经 TripAdvisor 认证的评论

Housekeeping team bikram makes my stay memorable and the reception team does a good job while attending to my concerns. Thanks

Dear jeenap464, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again. Best regards, Mourad Brahmi Cluster General Manager

Hotel great

Tripadvisor 评级 5.0/5

madhuri p 经 TripAdvisor 认证的评论

“Liton and the housekeeping Kiran showed great professionalism and attention to detail. Their housekeeping work was consistently clean and well-maintained. A very hardworking and dependable team member.”

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Liton and Kiran. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Perfect

Tripadvisor 评级 5.0/5

Ryzen f 经 TripAdvisor 认证的评论

Housekeeping’s service is very nice and room is clean very good it’s hygienic thanks to housekeeping staff muna and binod

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Muna and Binod. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Worst experience in a hotel in the UAE

Tripadvisor 评级 1.0/5

ysmUk 经 TripAdvisor 认证的评论

This is the worst experience I’ve had in any hotel in the UAE when checking in! The staff at reception are so incredibly slow and there’s no communication between them when changing shifts. I’ve arrived and took around 30 minutes to complete the check in process with a guy at reception. We booked 2 rooms and requested if they can be close to each other. He told me the rooms will take time to be ready, and that he’ll get everything ready for us. I told him it’s ok I can wait since we were going for dinner. When we finished our dinner, I came back to take the keys, the guy was gone and replaced by a lady. She had no clue that I’ve already checked in and asked me to do the check in all over again. I explained that I’ve gone through this with her colleague and that he prepared everything for us. It took her another 20 minutes after speaking to the manager to let me know that the rooms we requested cannot be given to us and that they’re going to put us in other rooms. I agreed, then went to the rooms. One room was ok but the other was smelling like smoking and cooking, the smell was so strong and I couldn’t take it especially because I have asthma. I went back to the same lady and asked to get a different room. She gave me a different room, I went there and it was as bad! The smell of smoking was so strong! I went back to reception and told her just give me any room, it doesn’t have to be close to the first one. So now I’m in a different building and drained from the extremely long process it took to get us decent rooms! Never coming back again here. The only upside to the hotel is that it has Swiss Butter restaurant which is not even managed by the hotel.

Dear ysmUk, Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mourad Brahmi Cluster General Manager

Marvelous stay, nice and cosy.

Tripadvisor 评级 5.0/5

mhm82 经 TripAdvisor 认证的评论

We stayed in the Superior Queen room with sofa bed. Room is clean and housekeeping is top quality. I'm so glad that the hotel was so accommodating to all our requests. Room is of a good size to fit 2 adults and 3 children. The lobby is design is modern and chic. However, the location of the hotel is not in the downtown area hence, you'll need a short Uber or Careem ride to get to places. We enjoyed our stay and won't mind returning again next time.

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,304 评论 9.1/10 位置
  • 4,559 评论 8/10 房间
  • 8,140 评论 9.3/10 服务
  • 56 评论 7/10 上网
  • 2,715 评论 8.1/10 清洁度
  • 1,204 评论 9.1/10 食物
  • 1,013 评论 8.9/10 早餐
  • 249 评论 9.4/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。