Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 388
Mercure Sydney Rouse Hill
Cnr of Commercial Road
2155 ROUSE HILL
Australia
Pozycja GPS:-33.686426, 150.91976
Strona z
Railway station
Dostęp: 400 m / 0.25 mi 5 min walk
Railway station
Dostęp: 5.8 km / 3.6 mi 15 min walk / 8 min drive
Zameldowanie od: - Wymeldowanie do:
Zdjęcie nieumowne
A modern food and bar precinct offering quality casual dining and entertainment.
Zdjęcie nieumowne
Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.
Zdjęcie nieumowne
Zdjęcie nieumowne
Mercure Sydney Rouse Hill guests have access to a state of the art fitness studio
Strona z
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejGreat Place To Stay
Ocena na stronie TripAdvisor 5.0/5
davidwillis63 Solo travel - Opinia zatwierdzona w TripAdvisor
Dear davidwillis63, Thank you for your kind words, as always, for our team and hotel. We are delighted that you have chosen our hotel as your home away from home whenever you visit the area. We do hope to see you soon, and send you best wishes for the new year. With Best Regards, Rezz A Guest Experience Manager
No room service.
Ocena na stronie TripAdvisor 1.0/5
rtjia1 Rodziny - Opinia zatwierdzona w TripAdvisor
Dear rtjia1, Thank you for your time in reviewing our hotel. While we have only received positive feedback, empathy, and understanding from the majority of our guests that stayed over the holiday season, I am dismayed to read that the limited housekeeping affected your friend's stay so negatively that you had to create a TripAdvisor account and pen a review even though you had not stayed. Due to staff shortages and the fact that the hospitality industry is still in the process of rebuilding their teams after the pandemic, we were unable to service every room in the hotel. This is communicated via signage in all public areas, elevators, and even verbally to our guests checking in. As listed on all signage, we at the reception desk are on hand to assist with any requests. Should anyone from your party brought this to our attention during the 3 night stay, we would have certainly assisted - where we are able to - in providing fresh linen, towels and amenities. Unfortunately, neither you nor your party provided us with the opportunity to do so. While we apologise for not being able to service your room, I would like to publicly appreciate our team's efforts in sacrificing time away from family and loved ones to serve our guests this holiday season. We seek understanding from all our guests for what we are unable to do, however, when given the opportunity to assist - we will always find a solution for our guests. We wish you a wonderful New Year and our best wishes for the coming year. With Kind Regards, Rezz A Guest Experience Manager
Wedding
Ocena na stronie TripAdvisor 5.0/5
61Maddie Friends getaway - Opinia zatwierdzona w TripAdvisor
Hello Carolyn, Thank you for your kind words for our team. Shraddha and I are most flattered by your kind words, and certainly are thrilled to have left such a positive impact for your stay. I am sorry for your experience at the Fiddler, and have brought this to their attention, so they may better review their service offering. I do hope your journey back home has been pleasant, and certainly hope to welcome you back to the hotel soon. With Best Regards, Rezz A Guest Experience Manager
Tammy
Ocena na stronie TripAdvisor 5.0/5
Tammycampbell71 Couples - Opinia zatwierdzona w TripAdvisor
Dear Tammycampbell71, Thank you for your lovely review. I am glad to read such kind words and praise for our hotel. I am happy to hear you found the beds comfortable, rooms cozy and the staff a delight to interact with. Do let us know when you're back, we look forward to welcoming you and your friends to our little hotel in suburbia. Safe travels, and hope to see you soon. With Kind Regards, Rezz A Guest Experience Manager
Fantastic Venue Brilliant Staff
Ocena na stronie TripAdvisor 5.0/5
craigsR1913AD Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Dear craigsR1913AD, Thank you for your lovely review and kind words for our hotel and staff. I am honoured to read that you think very highly of our small hotel in suburbia. I am certain we will welcome you very soon, we wish you safe journeys till the next time we meet. With Best Regards, Rezz A Guest Experience Manager
Partner: TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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