Mercure Melbourne Doncaster 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 1.641 recensioni

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Mercure Melbourne Doncaster - Image 1
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Mercure Melbourne Doncaster - Image 4
659 Doncaster Road, 3108 DONCASTER, Australia

Descrizione

I plus dell'hotel

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Restate connessi con il WIFI ad alta velocità gratuito per tutti gli ospiti

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Melbourne Doncaster

659 Doncaster Road
3108 DONCASTER
Australia

Coordinate GPS:-37.786625, 145.12823

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

The Restaurant

Chido Chido offre una moderna cucina messicana che celebra prodotti freschi regionali unendo le tendenze alimentari del momento con i sapori tradizionali.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  1.641 recensioni

Giudizio TripAdvisor  4.1/5  56 recensioni

Modern and well appointed hotel

Punteggio Tripadvisor 5.0/5

Teagzstravels Recensione certificata TripAdvisor

Had a 1 night staycation at this hotel with my mum and daughter. The staff were warm and welcoming upon check-in and throughout the stay. The rooms are small but well appointed and modern. Can cast own streaming services to the TV which was handy. I found the bed to be very comfortable and loved the large shower with rainhead. Mini bar, room service and amenities are all available via a QR code system. We had buffet breakfast at the restaurant for AUD$27 per adult which was reasonable. There was a wide selection of hot and cold breakfast options including eggs cooked to order. Car parking was secure and underneath the hotel for AUD$25 per night. The hotel is located a few minutes walk to the Westfield Doncaster shopping centre which is convenient for more dining options including restaurants and supermarkets.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent staycation with us. We are delighted to hear that you and your family enjoyed your experience, from the warm and welcoming service provided by our team to the modern and well-appointed rooms. We are pleased that you found the streaming services and amenities convenient, and that our comfortable beds and spacious showers contributed to your comfort. It's also wonderful to know that our breakfast offerings met your expectations and that the secure underground parking added to your convenience. Our location near Westfield Doncaster is indeed ideal for guests looking to explore a variety of dining and shopping options, and we are glad you found it advantageous. Your positive feedback motivates us to continue delivering excellent service and amenities. We look forward to welcoming you and your family back in the future. Regards Dinesh Gandhi General Manager

Expensive for what you get

Punteggio Tripadvisor 2.0/5

kaminoush Recensione certificata TripAdvisor

⭐⭐☆☆☆ Good location — close to Westfield mall and about 20 minutes from the CBD. The room itself was nice, but the bedding wasn’t very comfortable. I really dislike when hotels don’t provide basic toiletries like a toothbrush. Also, having to walk to level 3 just to get water was annoying. Overall, I wouldn’t stay here again.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our convenient location and the quality of the room. However, we sincerely apologize for the inconveniences you experienced during your stay. We regret that the bedding did not meet your expectations and that the lack of certain toiletries, such as a toothbrush, was disappointing. Your comments regarding the water accessibility have been noted, and we will review our facilities to enhance guest convenience. Your feedback is valuable to us as it helps us identify areas for improvement. We hope to have the opportunity to better serve you in the future. Regards Dinesh Gandhi General Manager

Breakfast Disappointing

Punteggio Tripadvisor 3.0/5

D5321YFgregd Recensione certificata TripAdvisor

June 11, “Sam I am” wrote a review, all I can do is echo his comments. Pastries…… we arrived one hour before the buffet finished and there were some partially cooked cold croissants, the rest of the tray was empty. After 45 minutes I asked if the pastries were going to be replaced and I was told, no the buffet is finishing soon. I then spoke to “a supervisor” who also mentioned the buffet was finishing soon and talked about wastage. She said she would organize some from the kitchen and arrived 15 minutes later with three pastries for two people. People at an adjoining table, inquired as to whether or not there were some pastries coming for them. To the hotel owner, your staff are not being supervised and are letting you down.

Dear Guest, Thank you for sharing your feedback regarding your recent breakfast experience. We sincerely apologize for the disappointment and inconvenience caused during your visit. Your comments regarding the pastry selection and the service provided have been taken very seriously. We understand how important a satisfying breakfast is to our guests, and it is clear that we fell short of our usual standards. Please be assured that we are addressing these issues with our team to improve our service, especially in terms of food replenishment and supervision. We genuinely appreciate your constructive feedback, as it helps us enhance our offerings and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Regards Dinesh Gandhi General Manager

Parfait emplacement entre ville et campagne

Punteggio Tripadvisor 5.0/5

Benjamin P In coppia - Recensione certificata TripAdvisor

Cet hôtel est une perle cachée qui offre une expérience exceptionnelle. L'élégance de son design se marie parfaitement avec un service impeccable. Chaque détail, des chambres luxueuses aux espaces communs bien aménagés, respire le raffinement. Le personnel chaleureux et attentif a su surpasser toutes les attentes, créant une atmosphère accueillante et apaisante. La cuisine raffinée proposée par le restaurant de l'hôtel a également enchanté nos papilles. Une adresse incontournable pour ceux en quête d'un séjour mémorable, où le luxe et le confort se rencontrent avec élégance.

Dear Benjamin P, Thank you for taking the time to provide your feedback on your most recent stay at Mercure Melbourne Doncaster. It is lovely to read about your experience with the hotel & our team, and that you enjoyed the hotel facilities & it's location. We hope to be welcoming you back again soon! Thanks, Cameron

Excellent choix

Punteggio Tripadvisor 5.0/5

dannykronstrom Recensione certificata TripAdvisor

L'hôtel Mercure Melbourne Doncaster offre une expérience de séjour remarquable. Les chambres sont spacieuses, confortables et modernes, offrant une atmosphère relaxante après une journée bien remplie. Le personnel est exceptionnel, chaleureux et toujours prêt à aider, ce qui rend le séjour encore plus agréable. Les installations telles que la piscine ou le centre de remise en forme sont impeccables et permettent de se détendre pleinement. De plus, sa situation stratégique à Melbourne en fait un choix idéal pour les voyageurs souhaitant explorer la ville tout en profitant d'un environnement paisible. Dans l'ensemble, l'hôtel Mercure Melbourne Doncaster offre un excellent rapport qualité-prix et une expérience mémorable.

Dear Dannykronstrom, It is such a pleasure to read about your experience whilst staying with us. I am delighted to be reading about it & thank you for taking the time to share it. We hope to see you back at Mercure Melbourne Doncaster soon! Cameron

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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