Novotel Melbourne Preston 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 1.197 recensioni

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Novotel Melbourne Preston - Image 1
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215 Bell Street, 3072 PRESTON, Australia

Descrizione

I plus dell'hotel

  • Le camere sono decorate con una combinazione vivace di colori.

  • Dispongono di Smart TV, prese USB, spazio di lavoro, cassaforte e minibar su richiesta.

  • La carta da parati fa riferimento alla cultura della street art della zona.

  • Prodotti eco-compatibili, macchina da caffè Nespresso e minibar su richiesta.

  • Sono disponibili monolocali completamente autonomi con cucina completamente attrezzata.

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

Coordinate GPS:-37.746361, 145.008234

Telefono
Fax +61 3 9485 0080

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  1.197 recensioni

Giudizio TripAdvisor  3.6/5  1.869 recensioni

Inconsistent and not up to standard

Punteggio Tripadvisor 3.0/5

Triptrouble Recensione certificata TripAdvisor

Initially thought "this is a great place" but over the time we stayed things changed that made it no so great. It is well located within walking distance to both tram and train, but sadly there is not much locally other that a very good pizza place around the corner. The room maid service was sloppy and inconsistent. They often forgot to replenish coffee and sometimes even forgot towels. There seemed to be no consistency with this service for a 4 1/2 star hotel. We often left the motel at 8am or earlier and got back at 3pm and the room was still not made up. This is a time for relaxation for me but we had to leave again while someone made up the room. On the first night we were there - no TV. They said it was a third party issue which I can accept, but it should not take 24 hours to rectify. The bathroom is poorly designed. It is open at the end where the water taps are and therefore water sprays everywhere in the main bathroom area. Taps are not labelled so to get the right temperature is very hit and miss.

Very bad and dirty Novotel service

Punteggio Tripadvisor 1.0/5

terri t Recensione certificata TripAdvisor

Our stay here was awful unfortunately, dirty bathroom, kitchen area, the windows were smeared, carpet dusty, corners had cobwebs. Bathroom door and sink didn't fit well and a chunk taken out of the glass door with no personal locks, the towel racks were falling off and when sitting on the toilet you get a towel rack blow to the head if moving forward. Also the lack of personal amenities for loving the planet is more likely just cutting costs and no customer service rather than helping the environment- if you did care for the environment you'd defrost the freezers in the fridge- actual fact. The service at the front desk was poor, 1st time staying here, we were not directed well, 2 different lifts from 2 different buildings was illogical and confusing. They spoke extremely quietly and in bad English which made checking in awkward. This was New Year's Eve and returning to the hotel was also awful, vomit covered the walls and floor of the lift, all over my ball gown and sandals, my husband told the front desk but the guy said he knew but was more interested in flirting with the pack of stewardess celebrating with drinks, we literally had to ask the guy to move the ladies and drinks table so we could get to the lift. Next morning at the restaurant for breakfast- again bad customer service was not directed where to go or any manners, food was soggy, tasteless, no actual care taken. On check out, we were never asked about our stay or if we were happy- nothing of what I'd expect from a Novotel . The unexpected car park fee was a surprise at the last minute and unacceptable

Fantastic stay at Novotel Preston

Punteggio Tripadvisor 5.0/5

Jude R Recensione certificata TripAdvisor

I’m currently staying at the Novotel in Preston, Victoria, and I’ve been so impressed by how efficient, warm, and friendly the staff are. They’re constantly on the move, attentive, and always ready to help—often anticipating what you need before you even ask. It’s genuinely been one of my best hotel experiences anywhere. The breakfast at the Stampton is delicious, with a wide variety of buffet options all cooked to perfection, and the staff are always cheerful. Reception is staffed 24 hours a day and somehow they remain just as fresh and helpful at 3am as they are during the day. Security is visible, alert, and regularly patrolling, which is very reassuring. It’s no surprise that airline staff choose to stay here. My wife and I are so glad to be spending New Year’s here.

Buon hotel

Punteggio Tripadvisor 4.0/5

france005 Recensione certificata TripAdvisor

L'Hotel è molto ampio con un gran numero di camere. La camera è piuttosto ampia e curata. Sono stato qui per più di un mese e mi sono trovato molto bene. Ottima la colazione con vasta scelta e buon cappuccino (hanno le cialde nespresso). Buono anche il ristorante.  Decisamente non adeguato il bagno della camera: il lavabo è microscopico, la doccia non ha un box ma solo una tendina ... 

Good morning France05, Thank you for your positive review. I have passed on your positive comments to the food & beverage department. Regards Paul Koenig - Front Office Manager

Ideale per un soggiorno lungo a Melbourne

Punteggio Tripadvisor 4.0/5

Marco S Recensione certificata TripAdvisor

Bellissimo residence situato a Preston, circa 25 minuti di taxi dall'aereoporto e 20 minuti di metro dal CBD. Ci siamo trovati bene, stanze spaziose e ben fornite. Una pecca è che la connessione wifi è a pagamento, circa 40 euro per un mese. Il prezzo è tutto sommato onesto vista la posizione molto tattica. La stazione della metro, Bell station, si raggiunge con una camminata di circa 10 minuti. Sicuramente consigliato

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 339 recensioni 8.2/10 Posizione
  • 869 recensioni 7.6/10 Camera
  • 713 recensioni 8.6/10 Servizio
  • 346 recensioni 7.6/10 Pulizia
  • 234 recensioni 6.5/10 Cibo
  • 171 recensioni 7.5/10 Colazione
  • 153 recensioni 6.5/10 Rapporto qualità/prezzo
  • 138 recensioni 8.4/10 Atmosfera

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