Novotel Melbourne Preston 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 1.078 recensioni

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Novotel Melbourne Preston - Image 1
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215 Bell Street, 3072 PRESTON, Australia

Descrizione

I plus dell'hotel

  • Le camere sono decorate con una combinazione vivace di colori.

  • Dispongono di Smart TV, prese USB, spazio di lavoro, cassaforte e minibar su richiesta.

  • La carta da parati fa riferimento alla cultura della street art della zona.

  • Prodotti eco-compatibili, macchina da caffè Nespresso e minibar su richiesta.

  • Sono disponibili monolocali completamente autonomi con cucina completamente attrezzata.

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

Coordinate GPS:-37.746361, 145.008234

Telefono
Fax +61 3 9485 0080

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  1.078 recensioni

Giudizio TripAdvisor  3.6/5  1.867 recensioni

Punteggio Tripadvisor 5.0/5

Cheryl H Recensione certificata TripAdvisor

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Punteggio Tripadvisor 3.0/5

Brett O Recensione certificata TripAdvisor

Stayed at hotel for work. It is a pleasant hotel., but a few concerning issues need to be raised. There was a slight step into the shower from the passage, which is extremely dangerous twice I tripped on it, a real safety issue which needs addressing. Booked a King size suite for two and there was only one breakfast supplied, we went down for breakfast at 6.30am to only be told by a staff member it doesn’t open for breakfast until 7am, A bit late for people who need to get to work, so no breakfast anyway. We also ordered an ice bucket with ice and were informed we need to pay $5.00 for delivery. The hotel really needs to fix these issues at $299.00 for one night, not value for money, would think twice about staying again.

Dear Brett, Dear Brett O, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest comments, as they help us identify areas for improvement. We regret to hear about the safety concern regarding the step into the shower. Please be assured that your safety is our top priority, and we will promptly review and address this issue to prevent any future incidents. We apologize for the inconvenience caused by the breakfast timing and the ice delivery fee. Your feedback has been shared with our team to evaluate how we can better accommodate our guests' needs, especially during early mornings and for additional services. Regarding the value of your stay, we are sorry to hear that it did not meet your expectations. We continually strive to provide high-quality experiences, and your comments will be used to enhance our services. Thank you once again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Pretty good stay overall.

Punteggio Tripadvisor 4.0/5

Unicorn519 Recensione certificata TripAdvisor

Pretty good 3 night stay at the Novotel Preston. There was an initial mix up with my room type. They had me in a standard room even though I'd booked the Deluxe but a call to reception fixed the problem and I was moved. The Deluxe room was huge, terrific bed and sumptuous pillows. I was very impressed by the lighted mirror in the bathroom which is about the only one I've ever used in a Hotel that actually allows you to apply makeup without making you look like a freak! So huge points for that! There was a little question over the cleaning though, the mirror in the kitchenette area was smeary and the porcelain bit behind the toilet lid was also suspect. I stayed at the Quest on my last visit which was absolutely spotless but sadly does not have food available. I ordered room service quite a bit and it does arrive a little lukewarm due to it coming from the restaurant across an exposed walkway which in Winter isn't optimal. My room 661 faced the busy highway but that didn't really impact my stay. The room service staff were lovely but I wasn't impressed upon checking out as the guy that served me barely spoke a word, just that a copy of my bill would be emailed to me! The fellow who checked my friend out was the complete opposite and enquired about her stay etc. All in all I would stay here again as it is close to my daughters house and I thoroughly enjoyed the experience.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Preston. We sincerely appreciate your kind words about the spacious Deluxe room, comfortable bedding, and the innovative lighted bathroom mirror—it's wonderful to know these features enhanced your experience. We also appreciate your constructive comments regarding the initial room mix-up and the cleanliness issues you encountered. Please accept our apologies for any inconvenience caused; rest assured, we have addressed these matters with our housekeeping team to ensure they are rectified promptly. Your observations about room service delivery and staff interactions are valuable to us. We will review our operational procedures to improve the warmth of our service and ensure a consistently friendly experience at checkout. We are glad to hear that despite facing some minor inconveniences, you enjoyed your overall stay and found our location convenient. We look forward to welcoming you back in the future and providing an even better experience. Kind regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Buon hotel

Punteggio Tripadvisor 4.0/5

france005 Recensione certificata TripAdvisor

L'Hotel è molto ampio con un gran numero di camere. La camera è piuttosto ampia e curata. Sono stato qui per più di un mese e mi sono trovato molto bene. Ottima la colazione con vasta scelta e buon cappuccino (hanno le cialde nespresso). Buono anche il ristorante.  Decisamente non adeguato il bagno della camera: il lavabo è microscopico, la doccia non ha un box ma solo una tendina ... 

Good morning France05, Thank you for your positive review. I have passed on your positive comments to the food & beverage department. Regards Paul Koenig - Front Office Manager

Ideale per un soggiorno lungo a Melbourne

Punteggio Tripadvisor 4.0/5

Marco S Recensione certificata TripAdvisor

Bellissimo residence situato a Preston, circa 25 minuti di taxi dall'aereoporto e 20 minuti di metro dal CBD. Ci siamo trovati bene, stanze spaziose e ben fornite. Una pecca è che la connessione wifi è a pagamento, circa 40 euro per un mese. Il prezzo è tutto sommato onesto vista la posizione molto tattica. La stazione della metro, Bell station, si raggiunge con una camminata di circa 10 minuti. Sicuramente consigliato

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 301 recensioni 8.3/10 Posizione
  • 818 recensioni 7.6/10 Camera
  • 650 recensioni 8.9/10 Servizio
  • 316 recensioni 7.6/10 Pulizia
  • 212 recensioni 6.5/10 Cibo
  • 151 recensioni 7.3/10 Colazione
  • 122 recensioni 8.6/10 Atmosfera
  • 28 recensioni 9.6/10 Area benessere

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.