The Sebel Melbourne Malvern 4,5 stelle

Punteggio Tripadvisor 3.8/5 75 recensioni

The Sebel Melbourne Malvern - Image 1
The Sebel Melbourne Malvern - Image 2
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Descrizione

I plus dell'hotel

  • Ogni appartamento vanta Wi-Fi gratis, balcone privato, ampia cucina e utensili per cucinare.

  • Il Sebel Melbourne Malvern si trova vicino a negozi, bar, caffetterie e ristoranti.

  • Il Sebel Melbourne Malvern sorge vicino al Melbourne CBD e alle principali reti di trasporto.

  • Il Sebel Melbourne Malvern dispone di un parcheggio coperto e custodito per gli ospiti.

  • La Sebel Melbourne Malvern Spa è dotata di sauna e palestra, disponibili per tutti gli ospiti.

Le nostre sistemazioni

Attico

Attico con 3 camere da letto, vista, cucina completa e ampio balcone

  • 6 persone massimo
  • 206 / 2217 sq ft
  • Biancheria da letto 3 x Letto/i king size
  • Vista: Vista sul parco

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Posizione dell'hotel

The Sebel Melbourne Malvern

803 Dandenong Road, Malvern
3145 MELBOURNE
Australia

Coordinate GPS:-37.874256, 145.039085

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

Centro fitness

Foto non contrattuale

Il nostro centro fitness dispone di moderne attrezzature sportive, spa o sauna.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  3.8/5  75 recensioni

Avoid this hotel

Punteggio Tripadvisor 1.0/5

Hayden C Recensione certificata TripAdvisor

I booked the hotel for two nights but eventually could not check in as it turns out the hotel has a reception hours of 2pm to 10pm. Seems like a user error on my part except I booked my room directly with the hotel via the Accor All app. Through out the booking process, information about reception hours was not mentioned anywhere nor was it written on the reservation confirmation. I didn't realize the reception hours until I got to the hotel to find no staff at the reception, but the hotel very nicely left out a notice informing guests about the absence of reception staff and provide an "emergency contact number" that only leads to a voice recording. I immediately reached out to the Accor, the owner of the hotel, their staff could not contact any staff at the hotel as well. Eventually I had to look for other accommodation on the spot at 11pm. To make the situation worse, Accor couldn't provide any actual assistance to me, they had no control over their own hotels. I requested a refund as this situation is caused by the hotel’s inability to properly inform guests about it’s reception’s operation hours, the ineffective arrangements of emergency contacts, and it proofs that the hotel should be responsible for this situation. However, it turns out Accor can not make a call on this decision as well as I was informed by an Accor rep claiming that refund decisions are up to the hotels, as if Accor has no hold over its hotels, and the Accor rep just straight up telling me that there is nothing more they can do, and told me to talk to the hotel directly. This hotel is a joke, even the basic Ibis hotels under Accor also has 24h receptions. How can they consider themselves to be a premium hotel if they can't even get the basics right.

Short Stay

Punteggio Tripadvisor 5.0/5

Salni P In famiglia - Recensione certificata TripAdvisor

We often stay here because we are very happy with the location, facilities and always friendly staff.

Would never recommend this hotel

Punteggio Tripadvisor 1.0/5

Tony Q Recensione certificata TripAdvisor

Stayed in a 2 bedroom apartment over 3 nights. The days were very warm but as there was NO air conditioning in either bedroom, and the duct in the loungeroom never worked properly even after the maintenance guy tried to fix it, the whole apartment was way too hot for our entire stay. To make it worse, there was NO window in 2nd bedroom and, as the windows are floor to ceiling, the room was incredibly hot over our stay making it very uncomfortable for the guests in that room to sleep even when staff gave us a pedestal fan. There is not even air conditioning in the hallways. There were stains on the sheets that needed to be replaced and the whole apartment was nowhere near the size that the photoshopped pictures on the company website portrayed. There was a 2-seater lounge but it was way too small to accommodate 4 people comfortably. Even when 4 people sat on the verandah, the road and rail noise from the ground level made it very difficult to even talk normally. We were there visiting a family member having life-saving surgery at the nearby hospital which made the whole stay even more stressful.

Good position for Caulfield

Punteggio Tripadvisor 3.0/5

JodiAnne1 In famiglia - Recensione certificata TripAdvisor

This is a very comfortable stay in Malvern. We wanted to be close to friends in Caulfield and this location is hard to beat in the suburbs, a stone’s throw from the station with its express train to the city. We had a 2 bedroom apartment. The beds were very comfortable and the apartment was spotless. However there are no shelves in the cupboards and very few hangers so it is near impossible to unpack even though there is ample cupboard space. The views are fantastic! There is no restaurant but there are 2 lovely breakfast spots nearby: Junior and Cafe Sepore. My major disappointment is that there was no service. I expected the rooms to be serviced daily. Maybe I missed that in the fine print?? I stayed for 6 nights. There are only 2 lifts and this is a busy building - I think a lot of long term stays. Reception was great at receiving packages but we had very little else to do with them. Overall, a useful base for Caulfield and a practical stay.

Clean and great location

Punteggio Tripadvisor 5.0/5

Brian C Viaggio con amici - Recensione certificata TripAdvisor

Use the Sebel as acoomodation centre for reunion of 7 couples. All way happy with service and quality of rooms. Good range of food venues nearby and Caulfield race track easy walk although we had to hire a car to take us to Sandown due to Caulfield racetrack recent fire. That was no problem short drive or easy train trip direct to Sandown racecourse. Racecourse hotel nearby excellent food.

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