Mercure Melbourne Doncaster 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.643 opiniones

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Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
Mercure Melbourne Doncaster - Image 3
Mercure Melbourne Doncaster - Image 4
659 Doncaster Road, 3108 DONCASTER, Australia

Descripción

Extras del hotel

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Siga conectado con el WIFI de alta velocidad gratuito, disponible para todos los huéspedes

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Localización del hotel

Mercure Melbourne Doncaster

659 Doncaster Road
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Teléfono

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

The Restaurant

Chido Chido ofrece una gastronomía mexicana moderna que homenajea los productos frescos regionales y combina las tendencias culinarias actuales con los sabores tradicionales.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.643 opiniones

Valoración de TripAdvisor  4.1/5  56 opiniones

Modern and well appointed hotel

Nota de Tripadvisor 5.0/5

Teagzstravels Valoración certificada de TripAdvisor

Had a 1 night staycation at this hotel with my mum and daughter. The staff were warm and welcoming upon check-in and throughout the stay. The rooms are small but well appointed and modern. Can cast own streaming services to the TV which was handy. I found the bed to be very comfortable and loved the large shower with rainhead. Mini bar, room service and amenities are all available via a QR code system. We had buffet breakfast at the restaurant for AUD$27 per adult which was reasonable. There was a wide selection of hot and cold breakfast options including eggs cooked to order. Car parking was secure and underneath the hotel for AUD$25 per night. The hotel is located a few minutes walk to the Westfield Doncaster shopping centre which is convenient for more dining options including restaurants and supermarkets.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent staycation with us. We are delighted to hear that you and your family enjoyed your experience, from the warm and welcoming service provided by our team to the modern and well-appointed rooms. We are pleased that you found the streaming services and amenities convenient, and that our comfortable beds and spacious showers contributed to your comfort. It's also wonderful to know that our breakfast offerings met your expectations and that the secure underground parking added to your convenience. Our location near Westfield Doncaster is indeed ideal for guests looking to explore a variety of dining and shopping options, and we are glad you found it advantageous. Your positive feedback motivates us to continue delivering excellent service and amenities. We look forward to welcoming you and your family back in the future. Regards Dinesh Gandhi General Manager

Expensive for what you get

Nota de Tripadvisor 2.0/5

kaminoush Valoración certificada de TripAdvisor

⭐⭐☆☆☆ Good location — close to Westfield mall and about 20 minutes from the CBD. The room itself was nice, but the bedding wasn’t very comfortable. I really dislike when hotels don’t provide basic toiletries like a toothbrush. Also, having to walk to level 3 just to get water was annoying. Overall, I wouldn’t stay here again.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our convenient location and the quality of the room. However, we sincerely apologize for the inconveniences you experienced during your stay. We regret that the bedding did not meet your expectations and that the lack of certain toiletries, such as a toothbrush, was disappointing. Your comments regarding the water accessibility have been noted, and we will review our facilities to enhance guest convenience. Your feedback is valuable to us as it helps us identify areas for improvement. We hope to have the opportunity to better serve you in the future. Regards Dinesh Gandhi General Manager

Breakfast Disappointing

Nota de Tripadvisor 3.0/5

D5321YFgregd Valoración certificada de TripAdvisor

June 11, “Sam I am” wrote a review, all I can do is echo his comments. Pastries…… we arrived one hour before the buffet finished and there were some partially cooked cold croissants, the rest of the tray was empty. After 45 minutes I asked if the pastries were going to be replaced and I was told, no the buffet is finishing soon. I then spoke to “a supervisor” who also mentioned the buffet was finishing soon and talked about wastage. She said she would organize some from the kitchen and arrived 15 minutes later with three pastries for two people. People at an adjoining table, inquired as to whether or not there were some pastries coming for them. To the hotel owner, your staff are not being supervised and are letting you down.

Dear Guest, Thank you for sharing your feedback regarding your recent breakfast experience. We sincerely apologize for the disappointment and inconvenience caused during your visit. Your comments regarding the pastry selection and the service provided have been taken very seriously. We understand how important a satisfying breakfast is to our guests, and it is clear that we fell short of our usual standards. Please be assured that we are addressing these issues with our team to improve our service, especially in terms of food replenishment and supervision. We genuinely appreciate your constructive feedback, as it helps us enhance our offerings and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Regards Dinesh Gandhi General Manager

Se duerme muy bien.

Nota de clientes de Avis 3.5/5

Carla Familias - Comentarios confirmados ALL

La habitación perfecta, pero el restaurante y la terraza, un completo desastre.

Estimada Carla, Muchísimas gracias por su reseña acerca de su experiencia en nuestro hotel. Nos alegra saber que encontró confortable la habitación y que pudo disfrutar de una buena noche de descanso gracias a nuestras nuevas camas con colchones de última generación y cortinas blackout. Sin embargo, lamentamos profundamente los inconvenientes que experimentó en nuestro restaurante y terraza. Entendemos que la comunicación clara es fundamental y pedimos disculpas si nuestras indicaciones sobre las opciones de comidas y el desayuno incluido no fueron lo suficientemente claras. Nos esforzamos por ofrecer un espacio agradable en nuestra terraza y tomaremos nota de su observación para garantizar que se mantenga de manera impecable. Además, nos aseguraremos de que la recepción proporcione información precisa y fácil de entender para evitar cualquier confusión en el futuro. Nuestro objetivo es organizar mejor al personal y los servicios que ofrecemos para que su próxima visita sea impecable. Esperamos que haya tenido la oportunidad de disfrutar de las vistas panorámicas de la ciudad de Melbourne y las Yarra Ranges desde nuestra terraza al aire libre en el nivel 3, un lugar perfecto para relajarse y apreciar el paisaje. Le esperamos en su próxima visita a Doncaster. Atentamente, Emmi Mae Luke, Executive Assistant Manager

Parfait emplacement entre ville et campagne

Nota de Tripadvisor 5.0/5

Benjamin P En pareja - Valoración certificada de TripAdvisor

Cet hôtel est une perle cachée qui offre une expérience exceptionnelle. L'élégance de son design se marie parfaitement avec un service impeccable. Chaque détail, des chambres luxueuses aux espaces communs bien aménagés, respire le raffinement. Le personnel chaleureux et attentif a su surpasser toutes les attentes, créant une atmosphère accueillante et apaisante. La cuisine raffinée proposée par le restaurant de l'hôtel a également enchanté nos papilles. Une adresse incontournable pour ceux en quête d'un séjour mémorable, où le luxe et le confort se rencontrent avec élégance.

Dear Benjamin P, Thank you for taking the time to provide your feedback on your most recent stay at Mercure Melbourne Doncaster. It is lovely to read about your experience with the hotel & our team, and that you enjoyed the hotel facilities & it's location. We hope to be welcoming you back again soon! Thanks, Cameron

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 512 opiniones 9.2/10 Ubicación
  • 938 opiniones 7.9/10 Habitación
  • 949 opiniones 8.1/10 Servicio
  • 23 opiniones 4.2/10 Internet
  • 400 opiniones 5.8/10 Comida
  • 370 opiniones 8.1/10 Limpieza
  • 288 opiniones 8.2/10 Instalaciones
  • 278 opiniones 6.5/10 Desayuno

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.