Novotel Melbourne Preston 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.078 opiniones

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215 Bell Street, 3072 PRESTON, Australia

Descripción

Extras del hotel

  • Disfrute de una alegre paleta de colores en nuestras habitaciones.

  • Con Smart TV, varios puertos USB, espacio de trabajo, caja fuerte y minibar a petición.

  • Los murales, con motivos inspirados en la ciudad, hacen referencia a su cultura urbana.

  • Productos de tocador ecológicos, cafetera Nespresso y minibar a petición.

  • Apartamentos tipo estudio totalmente equipados con cocina completa.

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Localización del hotel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Teléfono
Fax +61 3 9485 0080

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.078 opiniones

Valoración de TripAdvisor  3.6/5  1.867 opiniones

Nota de Tripadvisor 5.0/5

Cheryl H Valoración certificada de TripAdvisor

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Nota de Tripadvisor 3.0/5

Brett O Valoración certificada de TripAdvisor

Stayed at hotel for work. It is a pleasant hotel., but a few concerning issues need to be raised. There was a slight step into the shower from the passage, which is extremely dangerous twice I tripped on it, a real safety issue which needs addressing. Booked a King size suite for two and there was only one breakfast supplied, we went down for breakfast at 6.30am to only be told by a staff member it doesn’t open for breakfast until 7am, A bit late for people who need to get to work, so no breakfast anyway. We also ordered an ice bucket with ice and were informed we need to pay $5.00 for delivery. The hotel really needs to fix these issues at $299.00 for one night, not value for money, would think twice about staying again.

Dear Brett, Dear Brett O, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest comments, as they help us identify areas for improvement. We regret to hear about the safety concern regarding the step into the shower. Please be assured that your safety is our top priority, and we will promptly review and address this issue to prevent any future incidents. We apologize for the inconvenience caused by the breakfast timing and the ice delivery fee. Your feedback has been shared with our team to evaluate how we can better accommodate our guests' needs, especially during early mornings and for additional services. Regarding the value of your stay, we are sorry to hear that it did not meet your expectations. We continually strive to provide high-quality experiences, and your comments will be used to enhance our services. Thank you once again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Pretty good stay overall.

Nota de Tripadvisor 4.0/5

Unicorn519 Valoración certificada de TripAdvisor

Pretty good 3 night stay at the Novotel Preston. There was an initial mix up with my room type. They had me in a standard room even though I'd booked the Deluxe but a call to reception fixed the problem and I was moved. The Deluxe room was huge, terrific bed and sumptuous pillows. I was very impressed by the lighted mirror in the bathroom which is about the only one I've ever used in a Hotel that actually allows you to apply makeup without making you look like a freak! So huge points for that! There was a little question over the cleaning though, the mirror in the kitchenette area was smeary and the porcelain bit behind the toilet lid was also suspect. I stayed at the Quest on my last visit which was absolutely spotless but sadly does not have food available. I ordered room service quite a bit and it does arrive a little lukewarm due to it coming from the restaurant across an exposed walkway which in Winter isn't optimal. My room 661 faced the busy highway but that didn't really impact my stay. The room service staff were lovely but I wasn't impressed upon checking out as the guy that served me barely spoke a word, just that a copy of my bill would be emailed to me! The fellow who checked my friend out was the complete opposite and enquired about her stay etc. All in all I would stay here again as it is close to my daughters house and I thoroughly enjoyed the experience.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Preston. We sincerely appreciate your kind words about the spacious Deluxe room, comfortable bedding, and the innovative lighted bathroom mirror—it's wonderful to know these features enhanced your experience. We also appreciate your constructive comments regarding the initial room mix-up and the cleanliness issues you encountered. Please accept our apologies for any inconvenience caused; rest assured, we have addressed these matters with our housekeeping team to ensure they are rectified promptly. Your observations about room service delivery and staff interactions are valuable to us. We will review our operational procedures to improve the warmth of our service and ensure a consistently friendly experience at checkout. We are glad to hear that despite facing some minor inconveniences, you enjoyed your overall stay and found our location convenient. We look forward to welcoming you back in the future and providing an even better experience. Kind regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Business class

Nota de Tripadvisor 5.0/5

Carlos H De negocios - Valoración certificada de TripAdvisor

Exelente lugar, a 8 minutos del City Center. Facil de aceder desde el Melburne Airport . Exlentes instalaciones, amplias y com todas las comodidades. Opciones para todos los preupuestos. Instalciones modernas para usoempresario. Muy buena atencion

Dear Carlos, Thank you for your wonderful feedback we are so pleased that you enjoyed staying with us and we hope to welcome you back in the future. Kind Regards Micghelle Loader Rooms Division Manager

Le Student 8 no es para nada recomendable.

Nota de Tripadvisor 2.0/5

Mangra9 En solitario - Valoración certificada de TripAdvisor

Mi sugerencia es que si tienen un poco de dinero, busquen otro alojamiento. De hecho, el hotel Rydges que está justo al lado, impresiona mucho mejor, aunque es bastante más caro. Lo lamentable, es que en Melbourne todos los alojamientos son muy caros. Este no es un alojamiento para estudiantes, sino que hay de todo, y algunas personas que llevan viviendo mucho tiempo. La seguridad es mucha, justamente porque parece un lugar bastante inseguro de por sí. El día que llegué, de hecho, subí en el elevador un con untipo que me amenazó de muerte, y parecía estar bajo los efectos del alcohol o la droga. Está ubicado en las afueras de la ciudad, bastante lejos del centro, a unos 30 minutos en taxi y 45 en trolley. Por tanto, nada recomendable si va de turista. Para los estudiantes, en cambio, es de los alojamientos más cercanos a la Universidad La Trobe. No tiene prácticamente amenities, más que una mesa de ping-pong (tenis de mesa) y una de pool, si mal no recuerdo. El restaurant, que funciona en la planta baja, es de una calidad lamentable (al menos en la época en la que yo fui), y caro. las habitaciones estándar son extremadamente pequeñas, algo así como de unos 9 m2. Con decir que si no corres la cortina de la ducha, se te moja la cama y el escritorio... La TV funcionaba muy mal, y la ventana no cerraba del todo bien. Por último la cocina, es compartida, y como las puertas no son herméticas, dado que tienen un pequeño espacio antes del suelo, se entra todo el aroma de quien está utilizando la cocina. Por todo ello, recomiendo que, de ser posible, escojan otro hotel.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 301 opiniones 8.3/10 Ubicación
  • 818 opiniones 7.6/10 Habitación
  • 650 opiniones 8.9/10 Servicio
  • 316 opiniones 7.6/10 Limpieza
  • 212 opiniones 6.5/10 Comida
  • 151 opiniones 7.3/10 Desayuno
  • 122 opiniones 8.6/10 Ambiente
  • 28 opiniones 9.6/10 Área de Bienestar

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Preston

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.