Novotel Melbourne Glen Waverley 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.651 opiniones

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Descripción

Extras del hotel

  • Servicio de habitaciones no disponible actualmente

  • WIFI, espacio de trabajo y TV de 32" con conectores multimedia

  • 7 versátiles espacios para eventos

  • A 2 minutos a pie de la estación y a 35 minutos en coche de la ciudad

  • A poca distancia de los restaurantes y tiendas y cines de la zona

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Localización del hotel

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Teléfono
Fax +61 3 8561 2345

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

THE BUTCHERS BENCH

Disfruta de una copa en The Butchers Bench con una extensa carta de vinos, cervezas, licores y cócteles. Aquí encontrarás también un menú de aperitivos con platos fríos y calientes.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.4/5  1.651 opiniones

Valoración de TripAdvisor  4.3/5  1.327 opiniones

Wonderful Christmas stay as usual with staff who are super helpful and delicious food which I particularly enjoy.

Nota de Tripadvisor 5.0/5

AndrewAustralian Valoración certificada de TripAdvisor

Awesome stay as usual. See my recent photos for some of the highlights. Thanks particularly to Kavita, and her team, who performed beyond my expectations, as usual.

A very good hotel

Nota de Tripadvisor 4.0/5

Kum Hoong Y Valoración certificada de TripAdvisor

A good hotel in terms of location as well as the service from the staff. The moment I went to the counter to check in till the moment I left after checking out, all staff were very friendly and helpful. It really made me felt at home. The hotel is within walking distance to several eateries though major were Asian. The nearby shopping mall offered many shops as well as two supermarkets. Two Chemist Warehouses were also nearby too. The room was very clean and everything worked well except I have difficulty to open the door with my room key card at times. The breakfast was amply though not really that many choices. It’s still good enough to kick off the day. I will definitely choose to stay here again if I’m back in the area.

Honestly terrible

Nota de Tripadvisor 1.0/5

Alpha U Valoración certificada de TripAdvisor

Besides checking in everything else was sub standard for Novotel, bins left unplaced in bathroom, body wash and shampoo facing the wrong way in the racks so you couldn’t tell what product to use. Some effort required to turn them around as they were firmly in place. Then the smell. First floor above the restaurants below the smell of cooking grease and oils soaked in the room until the early hours of the night. It got so bad I had an asthma attack something that I haven’t experienced in years. When I complained I was told the hotel was full and they couldn’t move me. I was instructed they had put in extractors but these were not working as well as they’d hoped.

Dear Alpha, Thank you once again for taking the time to share your experience. I am truly sorry that your stay did not meet the standards you rightly expect from us. Regarding the housekeeping concerns you raised, we have reviewed the photos provided and noted that what we observed differed from how the issue was described. However, we genuinely value your input, and your feedback will certainly assist our team in strengthening our room presentation standards and improving attention to detail. With regard to the cooking odours, I sincerely apologise for the discomfort and distress caused. In situations where the hotel is operating at full occupancy, a room move may not always be possible despite our best efforts. In such circumstances, our team implements corrective actions such as positioning additional extractors to help minimise and remove odours as quickly as possible. I understand this did not resolve the issue to your satisfaction during your stay, and I am sorry for that. Please know that we always encourage guests to inform us immediately if something is not right so we can take prompt action to assist—whether through a room move when available or alternative solutions to ensure your comfort. Your feedback is invaluable to us, and we are using it to review and improve our procedures across both housekeeping and engineering teams. I would welcome the opportunity to speak with you directly should you wish to discuss your experience further. Warm regards, James David General Manager

Don’t take it quietly

Nota de Tripadvisor 2.0/5

142laurels Valoración certificada de TripAdvisor

I was given the worst view room 223. Looking into the industrial machine area of the hotel Barely any sky just the equipment area. May as well have put me in the basement. I asked for an another room and was given 612 with a nice view. Why not give me that room first? Exactly the same size room and decor. I’d hate to think it was because i was solo female and the reception may have thought he could get away with it. Shame on you Novotel. Never again.

Just okay

Nota de Tripadvisor 3.0/5

Melaine H En familia - Valoración certificada de TripAdvisor

Hotel was good but it was extremely disappointing to find out we had to pay $32 to park overnight. I can see in previous posts you claim this is because you’re close to the glen shopping centre. I don’t believe this is a justifiable response. Since the accomodation is not in the CBD most people who stay will require a carpark and therefore should be factored into your rates.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 490 opiniones 9/10 Ubicación
  • 698 opiniones 7.9/10 Habitación
  • 823 opiniones 8.6/10 Servicio
  • 15 opiniones 5.9/10 Internet
  • 325 opiniones 7.4/10 Comida
  • 283 opiniones 8.1/10 Limpieza
  • 210 opiniones 7.3/10 Desayuno
  • 185 opiniones 7/10 Instalaciones

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Melbourne

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.