SO/ Saint Petersburg

SO/ Saint Petersburg 5 stars

Customer review rating (ALL Rating) 4.6/5 1,197 reviews

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Hotel extras

  • In the center of St. Petersburg, close to the main cultural attractions

  • 4 modern conference halls, including the panoramic So Lounge

  • HI-SO terrace with amazing views of St. Isaac Cathedral and The Admiralty

  • Modern stylish lobby bar MIXO with DJ music.

  • 6 room and 4 suite types overlooking St. Isaac's Cathedral or a courtyard

ALLSAFE approved hotel

Hotel location

SO/ Saint Petersburg

6 Voznesenskiy Avenue
190000 SAINT PETERSBURG
Russia

GPS:59.934935, 30.308833

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

HI SO TERRACE

From May to September, the HI-SO terrace invites guests to admire breathtaking views of St. Isaac's and the Admiralty. In addition to impressive events with famous DJ's, it offers a high quality menu.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,197 reviews

TripAdvisor Rating  4.5/5  1,556 reviews

Great location, modern style, high level service

Customer review rating 4.5/5

Natalia Business - Confirmed reviews ALL

Super location in the heart of the city. Modern interior, quiet rooms. Good quality food service in the breakfast.

Dear Natalia, Thank SO much for your wonderful feedback on your stay at SO/ St. Petersburg. We sincerely appreciate you have chosen stylish SO/ which was designed by a famous Italian designer Antonio Citterio. We would like to thank you for your kind words about our team that is inspired by Just Say SO service philosophy, we will definitely share your wonderful comments with our colleagues as they will keep them motivated. We will as well take into consideration your comments on some drawbacks and will do our best to improve. We will be looking forward to welcoming you back at cozy SO/ St. Petersburg some time soon. Yours sincerely, Olga Vargas Quality manager

Good stay, wonderful location

Customer review rating 4.5/5

Ekaterina Couples - Confirmed reviews ALL

Wonderful stay, pleasant to get a treat from the SO team for the anniversary. The only note related to the breakfasts. Comparatively the breakfasts are not so impressive, one day they were served upstairs on the top and the service there was extremely slow, staff was nervously accepting the orders. It took me awhile to explain the meaning of egg white omlet, even after that I didn’t get the dish. Eggs Benedict honestly look strange, not like real recipe whatsoever. Irrespective of that I would like to thank FO, Private Dining, HSK teams.

Dear Ekaterina, Thank you for your feedback on your stay at SO/St.Petersburg. We are delighted you have chosen stylish SO/ for your special celebrations and sincerely hope you enjoyed your time at the hotel. We truly appreciate you mentioning the work of our team that is inspired by Just Say SO service philosophy, we will definitely share your comments with our colleagues as they will make them feel motivated. However, we would like to apologize for not having met your expectations at breakfast time, we are working out how to improve at the moment and we would like to assure you we will deliver better service when you stay at SO/ next time. We will be looking forward to welcoming you back some time soon. Yours sincerely, Olga Vargas Quality manager

Customer review rating 4.0/5

Diana Couples - Confirmed reviews ALL

Good location, stylish interior, good music. The room “so urban” promised to face rooftops, but in fact faced the courtyard

Dear Diana, Thank you SO much for your feedback on your stay at SO/ St.Petersburg. We sincerely appreciate you have chosen stylish SO/ which was designed by a famous Italian designer Antonio Citterio. Thank you for all your additional comments, we will take them into consideration as well as we will definitely keep your preference regarding the view from the room. We hope to welcome you back at cozy SO/St.Petersburg some time soon! Yours sincerely, Olga Vargas Quality and Training manager

Fantastic view, unclear concept

Customer review rating 3.5/5

Olga Couples - Confirmed reviews ALL

Great location, fantastic view from the roof top terrace. Great service, fast, eager to find solution. Good food. The concept of the terrace is unclear, DJ dance sets play, while there are couples trying to sit for dinner. Our stay on the 8th floor turned into nightmare over the weekend - the music won't let you sleep. They try to turn it down a bit at 11, but basically until 2am you find yourself on the same floor with the nightclub. The mood continued over breakfast with loud dance music and disco ball rolling, fully out of place if you expect 5* hotel breakfast setting. The stay was great while on business part during the week and turned into dissapointment with lack of sleep over the weekend, when my husband and I tried to rest and spend romantic getaway.

Dear Olga, Thank you SO much for your feedback on your stay at SO/St.Petersburg. We sincerely appreciate you have chosen stylish SO/ which was designed by a famous Italian designer Antonio Citterio. We are delighted to hear you enjoyed fantastic views over the city and the service. However we would like to apologize for the inconveniences caused by the music from the terrace, we truly understand it did not let you relax and enjoy your time. We will definitely discuss all possible solutions with our team in order to avoid such situations. We will try to do our best to change for the better and we hope your next visit to SO/St. Petersburg will be impeccable. Yours sincerely, Olga Vargas Quality and Training manager

Terrible service at breakfast

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Staff was friendly and stay would have been nice but breakfast experience was terrible

Dear Marina, Thank you for your feedback on your stay at SO/ St. Petersburg. We truly appreciate you have chosen stylish SO/ which was designed by a famous Italian designer Antonio Citterio. However we would like to apologize for not meeting your expectations during breakfast. We have already discussed all the mistakes with our Food & Beverage manager and have planned on conducting additional trainings with our staff in order to improve the level of service. We sincerely hope you will give us a second chance and we can assure you that your next stay at SO/ St. Petersburg will be impeccable. Yours sincerely, Olga Vargas Quality and Training manager

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Other web-users rate our hotel

  • 286 reviews 9.2/10 Location
  • 432 reviews 8.6/10 Room
  • 461 reviews 8.5/10 Service
  • 8 reviews 0/10 WiFi
  • 146 reviews 8.6/10 Comfort
  • 146 reviews 7.1/10 Breakfast
  • 126 reviews 9/10 Vibe
  • 108 reviews 6.6/10 Food

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