SO/ Saint Petersburg 5 stars

Customer review rating (ALL Rating) 4.7/5 1,088 reviews

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Description

Hotel extras

  • In the center of St. Petersburg, close to the main cultural attractions

  • 4 modern conference halls, including the panoramic So Lounge

  • HI-SO terrace with amazing views of St. Isaac Cathedral and The Admiralty

  • Modern stylish lobby bar MIXO with DJ music.

  • It is possible to pay by cards of foreign banks

Our accommodation(s)

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Hotel location

SO/ Saint Petersburg

6 Voznesenskiy Avenue
190031 SAINT PETERSBURG
Russia

GPS:59.934935, 30.308833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HI SO TERRACE

From May to September, the HI-SO terrace invites guests to admire breathtaking views of St. Isaacs and the Admiralty. In addition to impressive events with famous DJ s, it offers a high quality menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,088 reviews

TripAdvisor Rating  4.5/5  1,581 reviews

Customer review rating 5.0/5

Ekaterina L. Couples - Confirmed reviews ALL

Choosing this hotel already for 5th time i think and always satisfied with choice i made. Hotel rooms are clean and well arranged super stylish, bed sheets are softest in the world. Great experience and high quality service. Strongly recommend

Polite staff. excellent location. comfortable hotel.

Customer review rating 4.0/5

Alessandro T. Business - Confirmed reviews ALL

On arrival I was immediately recognized as a return customer Most employees are very courteous with good knowledge of the English language. Rooms are bright , clean and welcoming

Cozy stay

Customer review rating 5.0/5

Motohiko H. Friends - Confirmed reviews ALL

Perfect as usual

Dear Motohiko! Thank you for taking the time to share your experience at SO/ St. Petersburg hotel. It is always a pleasure to receive your SO/ positive feedback. I will share your kind and warm words with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you at SO/ St. Petersburg as soon as it will be possible! Sincerely, Anastasiya Kornilova Quality and Development Manager

Great hotel, Amazing Upgrade

Customer review rating 5.0/5

Ahmet Business - Confirmed reviews ALL

I am satisfied the hotel location, room upgrade, welcome drink and great staff!

Dear Ahmet! We very much appreciate your warm words regarding your stay at the SO/ St. Petersburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning very convenient hotel location in the city center as well the modern comfort of the room. We will be very glad to welcome at SO/ always! Sincerely, Anastasiya Kornilova Quality and Development Manager

The worst breakfast ever

Customer review rating 3.0/5

Ilya L. Friends - Confirmed reviews ALL

In general the quality of service and responsiveness are great but the breakfast left much to be desired: the order was taken after 20 minutes of staying at the table, water and juices were forgotten to deliver and I got my coffee after 55 minutes of the initial order time and only after 3 gentle reminders. The bread and pastry left much to be desired and I believe it was cooked 1 or two days ago(

Dear Ilya! Thank you for taking the time to share your experience about staying at our hotel. We are extremely sorry about the situation with breakfast, which led to your disappointment. Please, allow me to express my sincerest apologies. Believe me, we have shared this information with our partner - Fresa's team. We sure that they are taking all the appropriate measures now to address this case and to avoid such issues in the future. We are looking forward to welcoming you again at SO/ St. Petersburg . Please do not hesitate to contact me anytime for any further questions or requirements. Sincerely hope to welcome you back at SO/ St. Petersburg ! Kind regards, Anastasiya Kornilova Quality and Training manager

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Other web-users rate our hotel

  • 253 reviews 9.3/10 Location
  • 393 reviews 8.7/10 Room
  • 439 reviews 8.8/10 Service
  • 6 reviews 3.3/10 WiFi
  • 193 reviews 7.5/10 Breakfast
  • 131 reviews 8.6/10 Comfort
  • 80 reviews 5.4/10 Cleanliness
  • 62 reviews 8.4/10 Wellness Area

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