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SO/ Sofitel Saint Petersburg Hotel 5 stars

Customer review rating 4.6/5 1,690 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

SO/ Sofitel Saint Petersburg
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Room 1

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Hotel extras

  • In the historical center of St. Petersburg, close to all main touristic attractions

  • 4 modern conference rooms including panoramic So Lounge

  • Summer HI-SO terrace with breathtaking view of St. Isaac's Cathedral and Admiralty

  • Hip Russian cuisine restaurant Cococo and stylish MIXO lobby bar with DJ music and events

  • 6 room and 4 suite types overlooking St. Isaac's Cathedral and tranquil courtyard

Services in the hotel and nearby

Check-in from 15h00

Check out up to 13h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

SO/ Sofitel Saint Petersburg

6 Voznesenskiy Avenue
190000
saint petersburg
russian federation

Tel: +78126106161

Fax: (+7)8126106160

Check-in from 15h00

Check out up to 13h00

  • ST ISAAC S CATHEDRAL BUS STOP : 

  • ADMIRALTEYSKAYA STATION :  METRO STATION

  • By plane

    PULKOVO AIRPORT At 17km / 10.56 miles

  • By train

    MOSCOVSKY At 2km / 1.24 miles

  • By train

    MOSKOVSKY STATION At 3.9km / 2.42 miles

GPS :59.934935, 30.308833

Our accommodation(s)

So Cosy

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SO Urban

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SO Comfy

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

HI SO TERRACE

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIO MY BIO

Type of cuisine: Healthy eating

MIXO

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
SO/ Sofitel Saint Petersburg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,690 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,518 reviews

All details are considered.

Customer review rating 4.6/5

Andrei K. Couples - 21/10/2020 Confirmed reviews ALL

I loved all. Relaxing, elegant, friendly staff and great location.

Dear Andrei, Thank you so much for the feedback on your stay at SO/ St. Petersburg. I am thrilled that you and your soulmate had an unforgettable time and I wish there will be another opportunity for us to go beyond any of your expectations once more when you come visit us again soon! I look forward to your return! Kind regards, Ada Egorova General Manager

best place to stay in St. Petersburg

Customer review rating 4.6/5

Anonymous Families - 01/09/2020 Confirmed reviews ALL

a real home away from home

Dear Erich, Thank you for your warm feedback regarding your stay in SO/ St. Petersburg! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Ada Egorova General Manager

Greatly enjoyed our stay

Customer review rating 4.6/5

Tom A. Families - 03/08/2020 Confirmed reviews ALL

The hotel is well designed, very modern. It is very close to the Hermitage and many good restaurants. The staff were helpful, and all the interactions with them were pleasant. We had a couple of good light meals in the terrace above.

Dear Thomas, Thank you for your positive feedback regarding your stay in SO/ St. Petersburg! I am happy that you could appreciate very convenient location of our hotel, which is situated in couple of steps from the most beautiful city attractions. I am glad that you could enjoy the professionalism of our talents delivering our signature Just Say SO service and fulfilling every wish of our guests. However I do regret to hear that you didn't tell our talents about difficulties with Wi-Fi. We always do all our best to solve the problems of our guests and make their stay memorable. I hope you will return to SO/ St. Petersburg again in the nearest future. My team and I will be glad to welcome you again. Best regards, Ada Egorova General Manager

Beautiful team

Customer review rating 4.6/5

Pierluigi Families - 31/07/2020 Confirmed reviews ALL

L hotel is located in the main center , beautiful terrace and nice rooms! The best things is the team working on concierge, Arthur, Tatiana and Nikita where super helpful and super super super friendly! Any company should love to have them as employees, is hard today to find such people! Thank you!

Dear Pierluigi, Thank you so much for taking your time to leave your feedback on SO/ St. Petersburg. I am glad that you chose our hotel for your trip with family to St. Petersburg. I am happy to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from the concierge and welcome table side. I am looking forward to welcome you again to enjoy our superb location in the heart of the city and stunning sunsets on our panoramic HI-SO terrace. Sincerely, Ada Egorova General Manager

Hotel I love the most despite all

Customer review rating 4.6/5

Alexey G. Couples - 31/07/2020 Confirmed reviews ALL

Overall a wonderful hotel. Unbeatable Location. Contemporary energetic Style. WoW factor Terrace. Urban rooms combining posh view of the Admiral house and rooftops. Reasonably priced.

Dear Alexey, Thank you so much for taking your time to leave your feedback on SO/ St. Petersburg. I am glad that you could appreciate our perfect location just in a few steps from the main sights of St. Petersburg. I am happy that you could appreciate our panoramic HI-SO terrace with incredible view and magnificent atmosphere. I would also like to thank you for being a Gold member of our loyalty program Accor Live Limitless. I am sad that you could not appreciate our upgrade options. Unfortunately, due to high occupancy it was not possible to provide you with a higher room category on the high floor. Thank you for the comment about room cleaning. We will set up an additional training for our Neat&Tidy team. Regarding your dissatisfaction with the breakfast timing. Please let me explain that due to pandemic events we had to refuse some of the services that our guests are accustomed to, such as, for example, breakfast buffet, evening cleaning, replacing all tableware in rooms with disposable ones, a set of towels and much more. In this case, we serve breakfast in the room from 7:30 am and on HI-SO terrace from 10:00. Thank you again for your detailed feedback, and we hope to see you soon for another magnifique journey with us. Best regards, Ada Egorova General Manager

Bad stay

Customer review rating 4.6/5

Inna Business - 16/03/2020 Confirmed reviews ALL

Room was not cleaned enough. 2 bottles of water were opened, dust was everywhere, entrance room door was broken

Dear Inna, Thank you so much for your detailed feedback on your stay at SO/ St. Petersburg. I am glad that you liked your arrival and check-in experience, as well as check-out process. However I am sorry that certain aspects of your stay were not up to your expectations. Regarding the state of room cleanliness and room service experience, be assured that it was an unfortunate mistake from us and I will set up an additional training for related departments, so this issue will never arise again. I would be happy to welcome you again in the nearest future to see the changes we’ve made based on your valuable feedback so that you could get a better value for money impression. I look forward to your return! Best regards, Ada Egorova General Manager

Good Stay

Customer review rating 4.6/5

Anonymous Families - 16/03/2020 Confirmed reviews ALL

Enjoyed a comfortable stay with my family @So Sofitel St-Petersburg

Dear Boris, Thank you for your review of your stay in SO/ St. Petersburg. I am glad that you chose our hotel for your family trip to St. Petersburg because of the excellent reputation of SO/ brand and out perfect location in the heart of the city. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from the concierge side. Although, I do regret to hear that mini-bar refilling wasn’t frequent enough. I reassure you that I will set up an additional training based on your review. I hope that you will return to us again sometime soon. Kind regards, Ada Egorova General Manager

Location/service

Customer review rating 4.6/5

Mohd Solo - 08/03/2020 Confirmed reviews ALL

The location is the best and the service is even better. The whole staff was helpful and kind

Dear Mohd, Thank you so much for your positive feedback on SO/ St. Petersburg. I am happy that you estimated the location of our hotel which is situated close to the main city attractions. It’s always a great pleasure to know that you were satisfied with your stay at the fullest. I hope that you will choose SO/ St. Petersburg for your trip in the near future. Best regards, Ada Egorova General Manager

Excellent

Customer review rating 4.6/5

Quentin Couples - 07/03/2020 Confirmed reviews ALL

Incredible experience.

Dear Patrice, Thank you so much for your positive feedback on SO/ St. Petersburg. It is a pleasure to know that you enjoyed our rooms, designed by famed Italian architect, Antonio Citterio, which are equipped with everything for your maximum comfort. I’m also grateful for your high praise of our breakfast in partner restaurant Cococo and friendliness and professionalism of our talents delivering our signature Just Say SO service and fulfilling every wish of our guests. I look forward to your return so that we can go beyond your expectations next time you visit us. Best wishes, Ada Egorova General Manager

Great hotel

Customer review rating 4.6/5

Peter Business - 03/03/2020 Confirmed reviews ALL

Great hotel, your staff is amazing and the rooms are really good. Location is perfect, for me this is the goto hotel in St Petersburg. My only negative remark is your very bad WiFi connection. The public WiFi in the airport is better.. As a professional traveler I have 3 Things that has to be in place - Clean - Good bed - Good WiFi For me you had 5 out of 5 for Clean and Bed, WiFi was not even a 2.. I will still come back, because I love the hotel and staff, but you have to upgrade the WiFi and Internet speed. Best PeterR

Dear Peter, Thank you for your positive feedback regarding your stay in SO/ St. Petersburg! I am happy that you could appreciate very convenient location of our hotel, which is situated in couple of steps from the most beautiful city attractions. I am glad that you could enjoy the professionalism of our talents delivering our signature Just Say SO service and fulfilling every wish of our guests. However I do regret to hear that you didn't tell our talents about difficulties with WI-FI. We always do all our best to solve all problems and make the stay memorable. It’s a pleasure for me and my team to learn that you would like to come back. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

Perfect location, excellent staff

Customer review rating 4.6/5

Aleksandrs Business - 29/02/2020 Confirmed reviews ALL

Everything was perfect, except shampoos. This smell is not for me :))

Dear Aleksandrs, Thank you so much for your review on your stay in SO/ St. Petersburg. I am happy that you returned to our hotel and appreciated our ideal location in the heart of the city just in a few steps from main city sights. I am pleased that you've liked our designer rooms created by a famous Italian architect Antonio Citterio and could appreciate the signature Just Say SO brand promise, fulfilling your every wish. I hope that you will return to us again sometime soon. Kind regards, Ada Egorova General Manager

Amazing Stay and a fantastic hotel - High Recommend

Customer review rating 4.6/5

Richard H. Friends - 23/02/2020 Confirmed reviews ALL

Amazing experience - allowed to check in 12 hours early! We had a night time flight to being able to check straight in was a massive bonus. Staff were friendly and very helpful. Nothing was too much trouble. Gorgeous room and excellent facilities. Highly recommend.

Dear Richard, Thank you for your feedback regarding your stay in SO/ St. Petersburg! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It’s sad to hear that you didn't tell our talents about difficulties with WI-FI connection. We always do all our best to solve the problems of our guests and make their stay memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ada Egorova General Manager

Sumptuous

Customer review rating 4.6/5

Mark Business - 20/02/2020 Confirmed reviews ALL

Great rooms, facilities and service meant i spent more time in the hotel than outside on this trip.

Dear Mark, Thank you so much for the heart-warming feedback on your stay at SO/ St. Petersburg. I am thrilled that you chose our hotel in the very heart of Saint Petersburg - with the city's major sights right at your doorstep. I am pleased that you've liked our designer rooms created by a famous Italian architect Antonio Citterio and could appreciate the signature Just Say SO brand promise, fulfilling your every wish. I am happy to read that you enjoyed your reservation process. I will share your valuable comment with Adel and the team. I am looking forward to welcome you in the nearest future to enjoy stylish interiors and incredible locations. Kind regards, Ada Egorova General Manager

Top staff and service

Customer review rating 4.6/5

Frederic S. Families - 20/02/2020 Confirmed reviews ALL

We particularly liked how the staff made us feel welcome and pleasant in your hotel. The warm atmosphere there made us feel just like at home. Special thanks for Victoria, she was amazing!!!!

Dear Frederic, Thank you so much for the review on SO/ St. Petersburg. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from our Just Say So Guru. It’s also very enjoyable to know that you were able to appreciate the design and comfort of our rooms, decorated by famous Italian designer Antonio Citterio. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

Good stay, nica SPA center.

Customer review rating 4.6/5

Stanislav Business - 18/02/2020 Confirmed reviews ALL

Thank you for the room upgrade!

Dear Stanislav, Thank you so much for your positive feedback on SO/ St. Petersburg. I am happy that you estimated our designer rooms created by a famous Italian architect Antonio Citterio. I am also glad that you liked our relaxing Urban Wellness Zone with a swimming pool, a jacuzzi, hammam and our cozy and well-established fitness zone with state-of-art equipment. It’s always a great pleasure to know that you were satisfied with your stay at the fullest. I hope that you will choose SO/ St. Petersburg for your trip in the nearest future. Best regards, Ada Egorova General Manager

Great location

Customer review rating 4.6/5

Massimo Business - 17/02/2020 Confirmed reviews ALL

Very nice stay in the hotel, service can be improve at the COCOCO restaurant, billing process at check out to be improved

Dear Massimo, Thank you so much for feedback on your stay at SO/ St. Petersburg. I am pleased that you chose our hotel for business trip, located right in the center of Saint Petersburg, with some of the cities major sights right on its doorstep. I am glad that you liked your arrival and check-in experience, as well as our stylish rooms designed by a famous Italian architect Antonio Citterio and equipped with premium ultra-fast WI-FI connection. I am sorry that certain aspects of your stay were not up to your expectations. It is sad to read that you were not satisfied by service in our partner restaurant Cococo. I will share your valuable comments with the management of the restaurant in order to make your future visit perfect and unforgettable. Regarding your check-out experience I would kindly suggest for your convenience to use express check-out option in order to make billing procedure faster. Express check-out form may be found in all our rooms. I look forward to your return to estimate all positive changes that we made so we can go beyond your expectations next time you visit us. Best regards, Ada Egorova General Manager

we love so sofitel saint petersburg so so much

Customer review rating 4.6/5

Clara Y. Families - 14/02/2020 Confirmed reviews ALL

everything is higher than our expectation, we love it

Dear Clara, Thank you so much for such a warm review regarding your stay in SO/ St. Petersburg. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you have appreciated our caring attitude especially from the concierge side. It’s also very enjoyable to know that you were able to appreciate the design and comfort of our rooms, decorated by famous Italian designer Antonio Citterio. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

Convenient location, very helpful staff

Customer review rating 4.6/5

Hc Couples - 10/02/2020 Confirmed reviews ALL

Stayed 5 days at the hotel. Everyone was very helpful, for making travel recommendations, shows and restaurants reservation, and going the extra miles to meet all our requests.

Dear Ngai Kwan, Thank you for your feedback regarding your stay in SO/ St. Petersburg! I am happy that you could appreciate very convenient location of our hotel, which is situated in couple of steps from the most beautiful city attractions. I am pleased that you could appreciate the signature Just Say SO brand promise, fulfilling your every wish. It’s sad to hear that you didn't tell our talents about difficulties with WI-FI. We always do all our best to solve the problems of our guests and make their stay memorable. I hope you will return to SO/ St. Petersburg again in the nearest future. My team and I will be glad to welcome you again. Best regards, Ada Egorova General Manager

Perfect stay at SO/ Saint-Petersburg

Customer review rating 4.6/5

Paoxx Friends - 10/02/2020 Confirmed reviews ALL

Excellent place to stay. Hot spot location and helpful staff. The best staff we have ever met, always helpful and friendly. Everything was perfect. The room was marvelous therefore we will definitely​ back again shortly. Thanks for all

Dear Paosan, Thank you so much for your positive feedback on SO/ St. Petersburg. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from the concierge side. I am happy to read that you could estimate comfort of our rooms which were decorated by famous Italian designer Antonio Citterio. It’s a pleasure for me and my team to learn that you would like to come back. We will be looking forward to welcome you again in SO/ St. Petersburg. Ada Egorova General Manager

Wonderful stay! Awesome location, fanatic staff, great recognition

Customer review rating 4.6/5

Valter Friends - 30/01/2020 Confirmed reviews ALL

I’m blown away by how much I liked the stay. We had a wonderful time and enjoyed the wonderful views form the outstanding room; the whole team was very professional, friendly & very attentive. Breakfast was nice including a la carte options. Bar was great with delicious well mixed drinks. The transfer service well organized. Absolutely recommend this SO Hotel which for sure is one of the better ones and best in Europe!

Dear Valter, Thank you so much for such a warm review regarding your stay in SO/ St. Petersburg. I am happy to hear that you enjoyed our location which is very comfortable for the sightseeing. I am glad that you estimated MIXO lobby bar, its atmosphere and menu specially designed for each season. With the help of our Just Say So service our talents always pay attention to every detail and do all their best to make our guests’ stay comfortable and memorable. It’s also very enjoyable to know that you were able to appreciate the design and comfort of our rooms, decorated by famous Italian designer Antonio Citterio. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

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