SO/ Saint Petersburg 5 stars

Customer review rating (ALL Rating) 4.7/5 1,062 reviews

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Description

Hotel extras

  • In the center of St. Petersburg, close to the main cultural attractions

  • 4 modern conference halls, including the panoramic So Lounge

  • HI-SO terrace with amazing views of St. Isaac Cathedral and The Admiralty

  • Modern stylish lobby bar MIXO with DJ music.

  • It is possible to pay by cards of foreign banks

Our accommodation(s)

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Hotel location

SO/ Saint Petersburg

6 Voznesenskiy Avenue
190031 SAINT PETERSBURG
Russia

GPS:59.934935, 30.308833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HI SO TERRACE

From May to September, the HI-SO terrace invites guests to admire breathtaking views of St. Isaacs and the Admiralty. In addition to impressive events with famous DJ s, it offers a high quality menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,062 reviews

TripAdvisor Rating  4.5/5  1,582 reviews

Customer review rating 2.5/5

Andrew V. Friends - Confirmed reviews ALL

Tired hotel. Needs renovation. There is no lounge for 5 * Sofitel is rather serious violation of loyalty protocol for Accor hotels.

Dear Andrew! Kindly thank you for taking the time to share your experience at our hotel. It was a great regret for us to know that the service provided by our hotel could not meet your expectations. I am extremely sorry about any misunderstanding which led to your disappointment. Please, allow me to express my sincerest apologies. We are sincerely desire to take all the appropriate measures to address this case and to avoid such issues in the future. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at SO/ St. Petersburg . Please do not hesitate to contact me anytime for any further questions or requirements An… or by phone +78…, With warmest regards, Sincerely yours, Anastasiya Kornilova Quality and Development Manager

Customer review rating 5.0/5

Ekaterina L. Couples - Confirmed reviews ALL

Choosing this hotel already for 5th time i think and always satisfied with choice i made. Hotel rooms are clean and well arranged super stylish, bed sheets are softest in the world. Great experience and high quality service. Strongly recommend

Dear Ekaterina! We are very glad to welcome you at SO/ St. Petersburg again and appreciate your comments regarding your stay at the SO/ SO/ much! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We hope to meet you at stylish SO/ St. Petersburg as soon as you will decide to visit Saint-Petersburg! Sincerely, Anastasiya Kornilova Quality and Development Manager

Polite staff. excellent location. comfortable hotel.

Customer review rating 4.0/5

Alessandro T. Business - Confirmed reviews ALL

On arrival I was immediately recognized as a return customer Most employees are very courteous with good knowledge of the English language. Rooms are bright , clean and welcoming

Dear Alessandro! It is SO/ amazing to have pleasure to welcome you again at modern and comfort SO/ St. Petersburg! We would like to thank you for your comments on the quality of service as our team is inspired by Just Say SO service philosophy and keeps striving to become better. We will definitely share your words with our colleagues to keep them motivated. We will be looking forward to welcoming you back at SO/ St. Petersburg again. Yours sincerely, Anastasiya Kornilova Quality and Development manager

Cozy stay

Customer review rating 5.0/5

Motohiko H. Friends - Confirmed reviews ALL

Perfect as usual

Dear Motohiko! Thank you for taking the time to share your experience at SO/ St. Petersburg hotel. It is always a pleasure to receive your SO/ positive feedback. I will share your kind and warm words with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you at SO/ St. Petersburg as soon as it will be possible! Sincerely, Anastasiya Kornilova Quality and Development Manager

Great hotel, Amazing Upgrade

Customer review rating 5.0/5

Ahmet Business - Confirmed reviews ALL

I am satisfied the hotel location, room upgrade, welcome drink and great staff!

Dear Ahmet! We very much appreciate your warm words regarding your stay at the SO/ St. Petersburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning very convenient hotel location in the city center as well the modern comfort of the room. We will be very glad to welcome at SO/ always! Sincerely, Anastasiya Kornilova Quality and Development Manager

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Other web-users rate our hotel

  • 245 reviews 9.3/10 Location
  • 390 reviews 8.7/10 Room
  • 434 reviews 8.9/10 Service
  • 5 reviews 3.8/10 WiFi
  • 188 reviews 7.9/10 Breakfast
  • 126 reviews 8.6/10 Comfort
  • 79 reviews 5.6/10 Cleanliness
  • 61 reviews 8.4/10 Wellness Area

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