Novotel Saint Petersburg Centre Hotel 4 stars

Great and plesant stay, as always ;)

We were not able to attend because of the coronavirus restrictions on travel and ACCOR did not contact us prior to the beginning of our stay with any additional information about travel, reimbursement etc. Not so chic.

+: Well located, clean, comfrortable room -: Monotonous breakfast, bathrobes, toothbrush and shaving accessories on request

everything was good, if possible we can come back again.

As always enjoyed my stay. Perfect location, friendly staff, good facilities

I stayed 4 nights at the executive room on the top floor, and I certainly can't fault the room facilities or the view from the room. One day the water in the shower just stopped, which caused a minor inconvenience, but it was resolved within minutes. That said my overall impression from the stay is rather negative, I found that the staff at the reception were bothered by my requests. When asked to let a courier come up to my room to deliver a package, the receptionist said that's not possible - why? It was possible at another Accor hotel in Saint Petersburg the week before. The area outside the hotel is not cleaned from snow or ice, the car passage is not safe or convenient. Overall, I'm hesitant to come back to this Novotel.

Perfect Hotel to stay in Sochi ! I got upgraded to a nice room on high floor ! The Room was very stylish ! Hotel is great, has a good gym for work out and a Hammam. The location of the hotel is just perfect ! Right 10 min walk from Moscow Train Station and 5 min walks from Nevsky prospect ! Will definitely stay back there if I go back to St Petersburg.

It was my first stay in this hotel, as a frequent customer of ACCOR I selected this hotel because of it´s location and price. I was surprised by the quality of all services, the efficiency of the personal, big variety of a food during the breakfast etc. In general I may suggest this hotel not only for business travellers, but also for tourists, as they may feel like at home there. Nice and clean rooms.

The hotel is very well situated on Newsky Prospekt, ideally situated to discover the city. I was there for 4 days with my daughter and the lady (sorry I forgot asking her name) at the reception was extraordinary helpful and nice with us. She gave us maximum information on what we needed to see. She explained us how to go to Tsarskoe Selo searching for us all the different buses, writing us in Russian for the driver. Breakfast and rooms wvery good but this is no surprise for a Novotel hotel! I strongly recommend fellow tourists to go to Novel St Petersburg Centre, taking advantage of the new electronic visa, which is very easy to obtain compared to the usual visa. Thanks again for having made our stay in St Petersburg so enjoyable! Jean / Paris

Rooms were comfortable clean and quiet. Staff fantastic - very approachable and halpful. Toilets were in a seperate room within the hotel room and did not have their own vanity unit. One had to walk around to the main bathroom to wash hands . Not a major issue. Restaurant for both dinner and breakfast was excellent.

I was happily surprised to be upgraded to a suite which met my requirements: elevated floor & open view. The hotel has been nicely renovated and both rooms and bathroom were nicely set up. The bed was comfortable and the noise insulation very efficient

there are much , much better novotel around the world than this one and there are much better hotels in st. petersburg . try to stay at novotel st. petersburg as platinum member you will find that your superior room is the oldest and scrapiest room they have in the complex . never again this hotel .

The hotel is 5 minutes walk from Nevsky Prospekt, the main street of the city. If you are travelling light, you can even think of walking to the hotel from the Moscowskiye station. This is the station where the high speed trains arrive from Moscow.

Чудесное тихое место около Невского. Качественное обслуживание, хорошие завтраки.Рекомендую всем.Close to all the sights. Good quality if sleep, tasty breakfast. Recommended to all people looking for tranquility.

I would have liked to have rated this hotel more highly. My room, on the 9th (and top) floor had a good view. It was small, but comfortable, well equipped, and clean. The service - at reception and in the restaurant - was mixed. One receptionist (a young, slender man with glasses) was excellent and very helpful. Another, a young woman, was good and the others so-so. The restaurant staff, with a couple of exceptions, were not excessively friendly, and the service was only average. the restaurant (in common with several other chain-hotels like this one) insisted on playing endless music with a heavy beat, from when it opened at 6:30 in the morning for breakfast. To accompany this music there were television screens placed around the restaurant so that it was difficult to avoid looking at them, with the screens carrying images unrelated to the music. My main objection though was on sleep. In six nights there, two were almost sleepless - though I usually sleep well. The rooms were said to be soundproofed, which for ordinary purpsoes they probably were. However, there was a constant high-pitched sound (which could be heard all along the corridor outside my room as well, so that the sound was not particular to my room). This may have been from within the hotel building, or from outside. In any case, it was nightly, and highly irritating. Because of this noise on its own, I would not stay again at the Novotel Center in St Petersburg.