Novotel Saint Petersburg Centre

Novotel Saint Petersburg Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,631 reviews

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Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

ALLSAFE approved hotel

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025 SAINT PETERSBURG
Russia

GPS:59.933645, 30.35633

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR BY NOVOTEL

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,631 reviews

TripAdvisor Rating  4.0/5  1,674 reviews

Practically a ruin

Customer review rating 1.0/5

Ilya Solo - Confirmed reviews ALL

My room was a disaster. It was clean, and that’s where all pros end. Old, warn, with signs of decay everywhere. Never again at this hotel

Dear Ilya, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please let me express my sincerest apologies. At Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are in process of renovation of all the rooms. We appreciate your sharing your concerns and hope that you will visit us again somewhen. Best regards, Anastasia Shakirzyanova guest relations officer

Very polite, helpful and friendly staff and best tasty breakfast

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I appreciate the help of the staff with the accommodation and during the stay. The breakfast was excellent. The room clean and the location is very comfortable

Dear Natalia, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Centrally located, very well maintained

Customer review rating 4.5/5

Simon Families - Confirmed reviews ALL

Two nights stay, nice rooms, very good breakfast. Very nice stay.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience! We hope your next visit will be as pleasant as the previous one. Best regards, Anastasia Shakirzyanova guest relations officer

good stay & location.

Customer review rating 4.5/5

L. H. B. Families - Confirmed reviews ALL

I like the location. I find dining in the hotel expensive so I ate out with my family all the time. The wifi is strong in the living room only which means I surfed the net and cleared my emails in the living room, not the bedroom. That’s the only drawback to a full 10-star.

Dear Huey B. L., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Please rest assured that our IT specialist will check the Wi Fi connection in the room. If you choose our hotel the next time and face any problems with Wi Fi, please, contact reception desk, and the staff will provide you with a personal router. Thank you again for sharing your experience! We hope your next visit will be as pleasant as the previous one. Kind regards, Anastasia Shakirzyanova guest relations officer

It's worth the money spent

Customer review rating 4.0/5

Alexandr Couples - Confirmed reviews ALL

Cozy bed, tasty breakfast - what do you need more?

Dear Alexandr, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Could you please tell us more about the problems you have faced with our staff so that we had opportunity to figure out the situation and arrange an additional staff training? Thank you again for sharing your experience! We hope your next visit will be as pleasant as the previous one. Best regards, Anastasia Shakirzyanova guest relations officer

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Other web-users rate our hotel

  • 857 reviews 9.6/10 Location
  • 1,021 reviews 7.6/10 Room
  • 775 reviews 9.4/10 Service
  • 35 reviews 6.5/10 WiFi
  • 585 reviews 9.1/10 Breakfast
  • 312 reviews 9/10 Cleanliness
  • 183 reviews 8.5/10 Food
  • 47 reviews 8.4/10 Wellness Area

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