Novotel Saint Petersburg Centre

Novotel Saint Petersburg Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,310 reviews

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Description

Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

ALLSAFE approved hotel

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025 SAINT PETERSBURG
Russia

Telephone +7 812 335-11-88

Fax +7 812 335-11-80

  • MAYAKOVSKOGO:  GREEN Mayakovskogo

  • VOSSTANIA:  RED Vosstania

  • By plane

    PULKOVO 1 At 17km / 10.56 miles

  • By boat

    MORSKOY VOKSAL At 15km / 9.32 miles

  • By train

    MOSKOVSKI STATION At 0.5km / 0.31 miles

GPS:59.933645, 30.35633

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR BY NOVOTEL

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,310 reviews

TripAdvisor Rating  4.0/5  1,669 reviews

Great service

Customer review rating 5.0/5

Valeria Couples - Confirmed reviews ALL

Overall the hotel is very nice. The staff was super polite and helped us store the bicycles. We also had ordered early breakfast boxes that arrived exactly on time!

Dear Valeriia, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Good stay

Customer review rating 4.5/5

Mikhail Business - Confirmed reviews ALL

Friendly, clean, comfy. Thanks to my favorite hotel chain. MIKHAIL

Dear Mikhail, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Ok stay

Customer review rating 3.5/5

Andrey Solo - Confirmed reviews ALL

It was an ok stay, staff is well-trained and friendly, nice room, great soundproofing. Bartender did not know what to do with welcome drink sertificate though. Also, chef really need to learn how to bake pancakes, they were really bad. But it was the only bad dish at breakfast. Also, they served breakfast beans only once.

Dear Andrey, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office manager

Average Welcome

Customer review rating 3.5/5

Iana Business - Confirmed reviews ALL

A very average welcome. One colleague was sent to the wrong room. One was sent to a dirty room. No acknowledgement of being a ALL member.

Dear Ian, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front Office manager

in the center of Petersburg

Customer review rating 3.5/5

Koray Families - Confirmed reviews ALL

We made FAMILY & CO room reservation because my elder kid is 17 years old so we need 2 rooms. When we came to the hotel I saw that the rooms were in different buildings of the hotel and one of the room given was for disabled people... We objected that we booked a family room and ideally it should be connected if not at least on the same floor.. They said that they will change it.. After having dinner outside when we returned hotel the changes were made. I have been to several Novotels around the world but I should say that the decoration, the furniture in Novotel Petersburg is not as good as the standard ones..

Dear Koray, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have already started the renovation of our rooms. 3 floors are ready. Soon we will proceed. Hope, you will come to check our Executive rooms. Thank you again for sharing your experience. Sincerely, Teterin Artem Front Office Manager

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