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Novotel Saint Petersburg Centre Hotel 4 stars

Customer review rating 4.5/5 4,866 reviews

Novotel Saint Petersburg Centre
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+ 27 Services
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Room 1

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Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • TennisPaying
  • Bicycle hire (Nearby)Paying
  • Ski hire facilities (Nearby)Paying
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025
saint petersburg
russian federation

Tel: +78123351188

Fax: (+7)812/3351180

Check-in from 14h00

Check out up to 12h00

  • MAYAKOVSKOGO :  GREEN Mayakovskogo

  • VOSSTANIA :  RED Vosstania

  • By plane

    PULKOVO 1 At 17km / 10.56 miles

  • By boat

    MORSKOY VOKSAL At 15km / 9.32 miles

  • By train

    MOSKOVSKI STATION At 0.5km / 0.31 miles

GPS :59.933645, 30.35633

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive room with 1 double bed - 100% non-smoking

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Junior Suite with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 36 m² / 388 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

MyRoom by Alexandra: Russian Ballet/room with one double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

MyRoom by Natalia and Darina: Matryoshka/room with one double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Menu (PDF)

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Non contractual photo

You can truly relax in the homely atmosphere of the bar. The menu offers coffee and tea, cakes and pastries, cocktails and snacks, as well as seasonal offerings.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,866 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,614 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent stay

Customer review rating 4.5/5

Dima Solo - 12/09/2020 Confirmed reviews ALL

I enjoyed to stay in Novotel. Thank you Accor team for the experience!

Дорогой Дмитрий, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Мы обязательно примем во внимание все моменты, которые вы отметили, и будем работать над улучшением качества предоставляемых услуг. А также хочу отметить, что обязательно дам знать Ваше мнение сотрудникам службы размещения и бара. Уверена, что такие отзывы послужат хорошей мотивацией для всего персонала. Спасибо вам еще раз и мы искренне надеемся увидеть вас вновь в нашем отеле! С уважением, Леонова Полина Зам. начальника службы приема и размещения

Good one!

Customer review rating 4.5/5

Alexey Couples - 17/08/2020 Confirmed reviews ALL

Everything was great, many thanks for comfortable services and stay! Hope to visit you during next trip to St. Petersburg, also will recommend to my friends and colleagues!

Уважаемый Алексей, Мы Вам очень благодарны за высокую оценку нашего отеля. Нам всегда очень приятно получать позитивные отзывы. Я обязательно поделюсь Вашим мнением со всеми сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо вам еще раз и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Железцова Наталья, Нач. службы приема

Well located

Customer review rating 4.5/5

Anton Families - 30/07/2020 Confirmed reviews ALL

Good hotel, especially for travellers by car, good parking included. However, family suites in the second building badly need renovation. Still good experience.

Уважаемый Антон, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Что касается номеров, то недавно мы завершили процесс реновации 36 номеров в главном корпусе. Планируем продолжить модернизацию во втором здании, где расположены полулюксы. С наилучшими пожеланиями, Ирина Биюнова Операционный менеджер

A little disappointed

Customer review rating 4.5/5

Svetlana Solo - 28/07/2020 Confirmed reviews ALL

Overall a nice experience

Dear Svetlana K., Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies regarding your issue with Iphone charger. We do contact our guests if there are forgotten items in the room, but probably that day our team did not react as quickly as you would prefer. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zheleztsova Natalia, Front Office Manager

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - 24/07/2020 Confirmed reviews ALL

Convenient location, excellent service, comfortable room

Уважаемая Анна, Мы Вам очень благодарны за высокую оценку нашего отеля. Нам всегда очень приятно получать позитивные отзывы. Я обязательно поделюсь Вашим мнением со всеми сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо вам еще раз и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Железцова Наталья, Нач. службы приема

Very attentive and welcoming staff

Customer review rating 4.5/5

Timothé D. Business - 20/07/2020 Confirmed reviews ALL

We appreciated the different attentions and had a feeling of being expected. The different demands, be they charged or not, were nicely and competently answered.

Dear Timothe D., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zheleztsova Natalia, Front Office Manager

Excellent as always

Customer review rating 4.5/5

H R. Solo - 11/03/2020 Confirmed reviews ALL

Excellent as always. I arrived at nearly midnight and everything was ready for me. Amazing location. Am booked for April and May and want to book for New Year but I dont think the dates have been released.

Dear Helen, It's always a pleasure to welcome you in our Novotel. I am very happy to know that we have such a wonderful and loyal guest as you. If you have any questions regarding your future bookings you are always welcome to contact either me or anyone from our team directly by mail or by telephone. Looking forward to welcoming you again! On behalf of the team I wish you all the best and see you soon! Kirill, Front Office manager

Good stay

Customer review rating 4.5/5

Sergey Couples - 11/03/2020 Confirmed reviews ALL

Thank you for your kindness and hospitality

Добрый день, Сергей! Благодарю вас за выбор нашего отеля Novotel St. Petersburg Centre. Нам всегда очень приятно получать высокие оценки наших гостей. Обязательно передам ваш отклик в ресторанную службу. Приезжайте еще, будем вам рады. От лица моих коллег из службы приёма гостей передаю вам привет! С уважением, Кирилл, нач. службы приёма гостей

Good location

Customer review rating 4.5/5

Tanya V. Solo - 09/03/2020 Confirmed reviews ALL

Warm welcoming. Rooms are clean and super tidy. Speedy WiFi.No noise.from entering to hotel Albina and Ruslan from reception was very kind and helpful. It was my 4th time in Novotel hotel. Hope to visit and stay again.

Dear Tanya, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Especially when it personally comes to our team members. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Good stay

Customer review rating 4.5/5

Sergey Couples - 07/03/2020 Confirmed reviews ALL

Good location, nice breakfast.

Здравствуйте, Сергей! Большое спасибо, что выбрали Novotel St. Petersburg Centre, и нашли время поделиться с нами своими впечатлениями. Приезжайте к нам почаще! С уважением, Кирилл, нач. службы приёма гостей

great stay

Customer review rating 4.5/5

Roman M. Business - 02/03/2020 Confirmed reviews ALL

good location, excellent breakfast, kind hospitality

Добрый день, Роман! Спасибо большое, что вы выбрали Novotel St. Petersburg Centre! Очень приятно, что вы остались довольны. Надеюсь, что мы с вами еще увидимся у нас в гостях! С уважением, Кирилл, нач. службы приёма гостей

As per always, very pleasant stay with very good and helpfull front office staff

Customer review rating 4.5/5

S.k Couples - 27/02/2020 Confirmed reviews ALL

The stay was usualy plesant. the staff were helpful as always although the facilties , rooms could do with major improvements. The curtain rails dont work properly, the ventilation / AC is not always reactive / prompt, although this is less of a problem on this visit as it was vert cold. I am looking forward to staying again once the refrubishments are done.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Very soon we will have new rooms ready. I am sure you will love them! I will take care about all your remarks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev

Perfect stay! Will come back again!

Customer review rating 4.5/5

Artem B. Couples - 26/02/2020 Confirmed reviews ALL

Friendly people, good welcome at reception.

Добрый день, Артем! Спасибо, что выбрали наш Novotel St. Petersburg Centre и нашли время оставить свой отзыв. Мы очень рады узнать, что вам у нас понравилось. Совсем скоро у нас закончится реновация 36 номеров в первом здании, а в следующем году приступим ко второму. Обязательно возвращайтесь! До новых встреч у нас в Новотеле. С уважением, Кирилл, нач. службы приёма гостей
Customer review rating 4.5/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

I stopped receiving emails with receipt after staying in Accor hotels. Please resume that for all!

Валерий, добрый день! Спасибо большое, что выбрали Новотель Санкт-Петербург Центр. Действительно, в этот раз по технической причине счет не отправился из системы. Если всё ещё актуально, то могу выслать. Только дайте знать. С уважением, Кирилл, нач. службы приёма гостей

Good service in a nice hotel

Customer review rating 4.5/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

All went really well. Rooms are nice and tidy. Breakfast is really good.

Dear Paivi, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Well located modern hotel with nice gym and breakfast

Customer review rating 4.5/5

Jan S. Solo - 20/02/2020 Confirmed reviews ALL

Stayed there for 6 nights, was pro-actively upgraded to Junior Suite upon arrival. Gym incl. sauna is well equipped and maintained. Same applies to rooms which are very clean. Breakfast very nice, but a bit too expensive. Wifi coverage great, but speed offered is sub par.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. The price for our breakfast stands along with competitors and costs 1300 rubles (around 18 euros) per person. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Excellent location, hotel was alright.

Customer review rating 4.5/5

Goran Y. Business - 19/02/2020 Confirmed reviews ALL

I find the location of the hotel excellent. I was disappointed on arrival, as i emailed the hotel the day before asking for assistance with airport transfer and nobody replied to me. Check-in and check-out were efficient and welcoming.

Dear Goran, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. I am terribly sorry for the transfer. We really did receive it but due to a technical issue the request did not get to the concierge. Hence it was not ordered. I will credit 1000 extra points to your ALL account as a compensation for this misunderstanding. I once again apologize and I hope that you will give us another chance to make your stay better. Best regards, Kirill Kondratev, Front Office Manager

Well located

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Well located hotel. However rooms are old but clean. Concierge wasn’t polite when I asked to book a taxi for me.

Алина, добрый день! Спасибо большое, что вы выбрали Новотель Санкт-Петербург и нашли время поделиться своими комментариями. Приношу извинения за предоставленные неудобства. Мы обязательно выясним причины указаных недочетов и исправим их как можно скорее. Надеюсь, что этим мы не сильно испортили дальнейшее проживание. Надеюсь, что вы дадите нам еще один шанс. До новых встреч в Новотеле! С уважением, Кирилл, нач. службы приёма гостей.

well locates

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Helpful staff, good breakfast. Rooms could be bigger, and need some fresh design. I had to change room because the first one had an unstoppable air ventilation, very noisy all night and day long. Room service is good, not very expensive either. Laundry is VERY expensive.

Dear Andrasne B., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. I am sorry for the uncomfortable room. We did all we could to find a better option. My colleagues on the reception desk are available 24/7 to solve any issue. I will definitely pass your comments to the kitchen so they could improve the diversity of food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Very well located. Close to Nievsky.

Customer review rating 4.5/5

Patrick Business - 15/02/2020 Confirmed reviews ALL

Clean, confortable, quiet, good breakfast...

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. We are now renovating rooms and the first part of the renovation will be finished by 1 March. There will definitely be USB plugs at the bed head in every room. So don't hesitate to book your room as soon as possible to experience the changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

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