Novotel Saint Petersburg Centre Hotel 4 stars

Customer review rating 4.5/5 5,261 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Saint Petersburg Centre
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+ 15 Services

Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Tennis
  • Boat excursions (nearby)
  • Other sports activities
  • Ski hire facilities (nearby) Paying
Business services
  • 12 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025 saint petersburg
russian federation

Tel: +78123351188

Fax: (+7)812/3351180

Check-in from 14h00

Check out up to 12h00

  • MAYAKOVSKOGO :  GREEN Mayakovskogo

  • VOSSTANIA :  RED Vosstania

  • By plane

    PULKOVO 1 At 17km / 10.56 miles

  • By boat

    MORSKOY VOKSAL At 15km / 9.32 miles

  • By train

    MOSKOVSKI STATION At 0.5km / 0.31 miles

GPS :59.933645, 30.35633

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with 1 double bed - 100% non-smoking

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Alexandra: Russian Ballet/room with one double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Natalia and Darina: Matryoshka/room with one double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

GOURMETBAR BY NOVOTEL

You can truly relax in the homely atmosphere of the bar. The menu offers coffee and tea, cakes and pastries, cocktails and snacks, as well as seasonal offerings.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,261 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,633 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location

Customer review rating 3.5/5

Lucien Business - 09/06/2021 Confirmed reviews ALL

Had initial problems with the in-room safe. Another cleaner also entered my room while I was changing despite me having bolted the door and latched it. (She broke the chain when she opened the door.)

Dear Ying Quan H., Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front Office Manager

Hot like in hell

Customer review rating 2.5/5

Anonymous Business - 19/05/2021 Confirmed reviews ALL

Could not get any sleep as there is no chance to get any fresh air in the room and the AC was not working in the hotel at all.

Dear Yury, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front Office Manager

Well located& good stay

Customer review rating 4.0/5

Irina Families - 11/05/2021 Confirmed reviews ALL

We ( myself and my teen-daughter) have satisfied with staying in this hotel. It is really great centrally located, on silent street, great food, good room.

Dear Irina, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Great stay in St. Petersburg

Customer review rating 5.0/5

Evgeniy M. Families - 10/05/2021 Confirmed reviews ALL

Great and plesant stay, as always ;)

Dear Evgeny, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Not able to attend because of the Coronavirus restrictions on travel.

Customer review rating 0.5/5

Anonymous Couples - 29/04/2021 Confirmed reviews ALL

We were not able to attend because of the coronavirus restrictions on travel and ACCOR did not contact us prior to the beginning of our stay with any additional information about travel, reimbursement etc. Not so chic.

Dear Alexander, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front office manager

Good stay

Customer review rating 3.5/5

Alexander Couples - 03/04/2021 Confirmed reviews ALL

+: Well located, clean, comfrortable room -: Monotonous breakfast, bathrobes, toothbrush and shaving accessories on request

Dear Aleksandr, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front Office Manager

good location

Customer review rating 4.5/5

Gin0216 Families - 14/03/2021 Confirmed reviews ALL

everything was good, if possible we can come back again.

Dear Chungchin L., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Well located, friendly staff, good breakfast

Customer review rating 5.0/5

Elena Friends - 20/02/2021 Confirmed reviews ALL

As always enjoyed my stay. Perfect location, friendly staff, good facilities

Dear Elena, We very much appreciate your comments regarding every your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Teterin Front Office Manager

Good location and facilities, but not too friendly or welcoming compared to other Novotels

Customer review rating 3.5/5

Katya Solo - 11/02/2021 Confirmed reviews ALL

I stayed 4 nights at the executive room on the top floor, and I certainly can't fault the room facilities or the view from the room. One day the water in the shower just stopped, which caused a minor inconvenience, but it was resolved within minutes. That said my overall impression from the stay is rather negative, I found that the staff at the reception were bothered by my requests. When asked to let a courier come up to my room to deliver a package, the receptionist said that's not possible - why? It was possible at another Accor hotel in Saint Petersburg the week before. The area outside the hotel is not cleaned from snow or ice, the car passage is not safe or convenient. Overall, I'm hesitant to come back to this Novotel.

Dear Katya, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front Office Manager

All was good

Customer review rating 4.5/5

Alex M. Solo - 29/01/2021 Confirmed reviews ALL

Everything was great (especially a giant photo of Neuschwanstein Schloss covered by snow in the hotel's lobby). The only concern was that room service somehow did not work. I failed to order a meal at 23:30 because the kitchen was closed. Only drinks were available.

Dear Alexander, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have already checked the situation with room service. Sorry for that. Next time we will be able to provide not only drinks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

good stay

Customer review rating 4.0/5

Marina Business - 28/01/2021 Confirmed reviews ALL

good solution with breakfast to the room

Dear Marina, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work on your comments and try to fulfill them in life. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office Manager

Wonderful Stay in St-Petersburg with Novotel !

TripAdvisor rating 5.0/5

EnjoyTaVie 23/11/2020 TripAdvisor review

Perfect Hotel to stay in Sochi ! I got upgraded to a nice room on high floor ! The Room was very stylish ! Hotel is great, has a good gym for work out and a Hammam. The location of the hotel is just perfect ! Right 10 min walk from Moscow Train Station and 5 min walks from Nevsky prospect ! Will definitely stay back there if I go back to St Petersburg.

Dear EnjoyTaVie! Thank you very much for your positive feedback. We very much appreciate your comments. We are delighted to read that you had a wonderful stay and enjoyed your nice room on high floor. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon in our hotel! Best regards, Zheleztsova Natalia, Front Office Manager

Nice hotel in the heart of the city

TripAdvisor rating 5.0/5

leonidn2015 Business - 28/01/2020 TripAdvisor review

It was my first stay in this hotel, as a frequent customer of ACCOR I selected this hotel because of it´s location and price. I was surprised by the quality of all services, the efficiency of the personal, big variety of a food during the breakfast etc. In general I may suggest this hotel not only for business travellers, but also for tourists, as they may feel like at home there. Nice and clean rooms.

Dear Leonid, Thanks a lot for your feedback on your recent stay with Novotel St. Petersburg Centre. It is a big pleasure to know that you loved our hotel and that you can recommend it to other travelers. We will be happy to welcome you again! Best regards, Kirill Kondratev, Front Office Manager

Excellent location and Service

TripAdvisor rating 5.0/5

Jean C 24/01/2020 TripAdvisor review

The hotel is very well situated on Newsky Prospekt, ideally situated to discover the city. I was there for 4 days with my daughter and the lady (sorry I forgot asking her name) at the reception was extraordinary helpful and nice with us. She gave us maximum information on what we needed to see. She explained us how to go to Tsarskoe Selo searching for us all the different buses, writing us in Russian for the driver. Breakfast and rooms wvery good but this is no surprise for a Novotel hotel! I strongly recommend fellow tourists to go to Novel St Petersburg Centre, taking advantage of the new electronic visa, which is very easy to obtain compared to the usual visa. Thanks again for having made our stay in St Petersburg so enjoyable! Jean / Paris

Dear Jean, Thanks a lot for sharing such a wonderful review. It is a pleasure that you loved your trip to St. Petersburg. We are happy that you and your family managed to enjoy your stay in Novotel! Me and my colleagues, we hope to see you again with very soon! Best regards, Kirill, Front Office Manager

Well presented hotel close to the main train station to Moscow

TripAdvisor rating 4.0/5

Stephen B Family - 21/01/2020 TripAdvisor review

Rooms were comfortable clean and quiet. Staff fantastic - very approachable and halpful. Toilets were in a seperate room within the hotel room and did not have their own vanity unit. One had to walk around to the main bathroom to wash hands . Not a major issue. Restaurant for both dinner and breakfast was excellent.

Dear Stephen, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg and that our team left a lasting impression on your stay. We have also acknowledged your comment about the bathroom and toilet design and we would like to thank you for having voiced your thoughts. We are always keen to get constructive feedback as it helps us to improve and enhance your future stays. Your feedback has been already shared with our hotel management for further consideration. We are delighted that you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Good renovation of the hotel

TripAdvisor rating 5.0/5

Offsetlinks Business - 13/01/2020 TripAdvisor review

I was happily surprised to be upgraded to a suite which met my requirements: elevated floor & open view. The hotel has been nicely renovated and both rooms and bathroom were nicely set up. The bed was comfortable and the noise insulation very efficient

Dear Offsetlinks, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your experience with fellow travelers. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg. Thank you again for staying with us and we look forward to welcoming you back again. Warm regards, Albina Galieva Deputy Front Office Manager

not to be recomended

TripAdvisor rating 2.0/5

huber2020 Couples - 03/01/2020 TripAdvisor review

there are much , much better novotel around the world than this one and there are much better hotels in st. petersburg . try to stay at novotel st. petersburg as platinum member you will find that your superior room is the oldest and scrapiest room they have in the complex . never again this hotel .

Dear Mr. Huber! Thanks a lot for choosing Novotel St. Petersburg Centre and sharing your experience with us. I am terribly sorry that we did not manage to meet your expectations about the rooms. The hotel is 15 years old and currently we are under a renovation process. By March 2020 we will have 36 new totally renovated rooms. If you give us another chance you will not get disappointing. For as far as I understand it was not the service that made you feel so sad but the condition of your room. On behalf of the Novotel team let me wish you all the very best in the year 2020 and I hope to see you again in Novotel St. Petersburg Centre. Kirill Kondratev, Front Office Manager

Stay at Petersburg

TripAdvisor rating 4.0/5

Rajesh S Couples - 15/12/2019 TripAdvisor review

The hotel is 5 minutes walk from Nevsky Prospekt, the main street of the city. If you are travelling light, you can even think of walking to the hotel from the Moscowskiye station. This is the station where the high speed trains arrive from Moscow.

Dear Rajesh, Thank you very much for choosing Novotel St. Petersburg Centre. It is a pleasure to know that you loved our hotel and found the location suitable. It is only a matter of 15 minutes to get to the station. Most of the people go there on foot. Hope to see you again with us! Best regards, Kirill Kondratev, Front Office Manager

Тишина и качество

TripAdvisor rating 5.0/5

Victoria O Friends getaway - 28/11/2019 TripAdvisor review

Чудесное тихое место около Невского. Качественное обслуживание, хорошие завтраки.Рекомендую всем.Close to all the sights. Good quality if sleep, tasty breakfast. Recommended to all people looking for tranquility.

Виктория, добрый день! Спасибо большое, что вы выбрали наш Новотель! Очень приятно, что вам понравилось и вы остались довольны. Мы всегда рады, когда наши гости уезжают в хорошем настроении. Ну и потом возвращаются :) До новых встреч в Санкт-Петербурге! С уважением, Кирилл, нач. службы приёма гостей

A reasonably good chain-hotel, spoiled (for me) by a nightly noise disturbing sleep

TripAdvisor rating 3.0/5

T K Solo travel - 19/10/2019 TripAdvisor review

I would have liked to have rated this hotel more highly. My room, on the 9th (and top) floor had a good view. It was small, but comfortable, well equipped, and clean. The service - at reception and in the restaurant - was mixed. One receptionist (a young, slender man with glasses) was excellent and very helpful. Another, a young woman, was good and the others so-so. The restaurant staff, with a couple of exceptions, were not excessively friendly, and the service was only average. the restaurant (in common with several other chain-hotels like this one) insisted on playing endless music with a heavy beat, from when it opened at 6:30 in the morning for breakfast. To accompany this music there were television screens placed around the restaurant so that it was difficult to avoid looking at them, with the screens carrying images unrelated to the music. My main objection though was on sleep. In six nights there, two were almost sleepless - though I usually sleep well. The rooms were said to be soundproofed, which for ordinary purpsoes they probably were. However, there was a constant high-pitched sound (which could be heard all along the corridor outside my room as well, so that the sound was not particular to my room). This may have been from within the hotel building, or from outside. In any case, it was nightly, and highly irritating. Because of this noise on its own, I would not stay again at the Novotel Center in St Petersburg.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kirill Kondratev, Front Office Manager

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