Novotel Saint Petersburg Centre Hotel 4 stars

Customer review rating 4.5/5 4,623 reviews
Novotel Saint Petersburg Centre
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Tennis
  • Bicycle hire (Nearby)
  • Ski hire facilities (Nearby)
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025
saint petersburg
russian federation

Tel: +78123351188

Fax: (+7)812/3351180

Contact email

Check-in from 14h00

Check out up to 12h00

  • MAYAKOVSKOGO :   GREEN Mayakovskogo

  • VOSSTANIA :   RED Vosstania

  • By plane

    PULKOVO 1 At 17km / 10.56 miles

  • By boat

    MORSKOY VOKSAL At 15km / 9.32 miles

  • By train

    MOSKOVSKI STATION At 0.5km / 0.31 miles

GPS :59.933645, 30.35633

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 1 double bed - 100% non-smoking

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Alexandra: Russian Ballet/room with one double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Natalia and Darina: Matryoshka/room with one double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

You can truly relax in the homely atmosphere of the bar. The menu offers coffee and tea, cakes and pastries, cocktails and snacks, as well as seasonal offerings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,623 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,603 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located modern hotel with nice gym and breakfast

Customer review rating 4.5/5

Jan S. Solo - 20/02/2020 Confirmed reviews ALL

Stayed there for 6 nights, was pro-actively upgraded to Junior Suite upon arrival. Gym incl. sauna is well equipped and maintained. Same applies to rooms which are very clean. Breakfast very nice, but a bit too expensive. Wifi coverage great, but speed offered is sub par.

Excellent location, hotel was alright.

Customer review rating 4.5/5

Goran Y. Business - 19/02/2020 Confirmed reviews ALL

I find the location of the hotel excellent. I was disappointed on arrival, as i emailed the hotel the day before asking for assistance with airport transfer and nobody replied to me. Check-in and check-out were efficient and welcoming.

Well located

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Well located hotel. However rooms are old but clean. Concierge wasn’t polite when I asked to book a taxi for me.

Алина, добрый день! Спасибо большое, что вы выбрали Новотель Санкт-Петербург и нашли время поделиться своими комментариями. Приношу извинения за предоставленные неудобства. Мы обязательно выясним причины указаных недочетов и исправим их как можно скорее. Надеюсь, что этим мы не сильно испортили дальнейшее проживание. Надеюсь, что вы дадите нам еще один шанс. До новых встреч в Новотеле! С уважением, Кирилл, нач. службы приёма гостей.

well locates

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Helpful staff, good breakfast. Rooms could be bigger, and need some fresh design. I had to change room because the first one had an unstoppable air ventilation, very noisy all night and day long. Room service is good, not very expensive either. Laundry is VERY expensive.

Dear Andrasne B., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. I am sorry for the uncomfortable room. We did all we could to find a better option. My colleagues on the reception desk are available 24/7 to solve any issue. I will definitely pass your comments to the kitchen so they could improve the diversity of food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Very well located. Close to Nievsky.

Customer review rating 4.5/5

Patrick Business - 15/02/2020 Confirmed reviews ALL

Clean, confortable, quiet, good breakfast...

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. We are now renovating rooms and the first part of the renovation will be finished by 1 March. There will definitely be USB plugs at the bed head in every room. So don't hesitate to book your room as soon as possible to experience the changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Holiday Inn Lesnaya

Customer review rating 4.5/5

Gopinath K. Business - 15/02/2020 Confirmed reviews ALL

Overall good experience - wonderful staff and good location and decent rooms

Dear Gopinath K., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I can assure you that our wifi system is secured according to the international standards by Accor and the local legislation. So there is definitely nothing to worry about while accessing the WIFI. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Good stay

Customer review rating 4.5/5

Stephanie K. Couples - 13/02/2020 Confirmed reviews ALL

Novotel had a excellent service. We stay 6d and the gave us a special room, there is 2 bath room and big room. Very good services & cleaning service Location very good. Near with nevsky ave and there is any restoran & cafe around. Thanks Novotel. Will come back staythere.

Dear Stephanie, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Didn't like the stuff

Customer review rating 4.5/5

Andrei G. Business - 10/02/2020 Confirmed reviews ALL

We were having a big business event during three days at Novotel Saint Petersburg Centre. My reservation was defined as "a group reservation". And this was a reason why a receptionist didn't want to accept my loyalty card for accruing the points. Meanwhile, my colleagues had this opportunity with the same reservation status. So, I haven't got my points. Honestly, I found it pretty funny, because I had decided to choose your hotel chain as a main business and leisure destination this year. Now I have serious doubts :) Also, for some reasons my room had two single beds instead of one queen-sized. Why? No one knew, but it was uncomfortable. Also, I didn't like that someone repaired something using a drill while I was trying to have a day rest. P.S. Breakfast and lunch were really good.

Андрей, добрый день! Спасибо большое, что вы выбрали Новотель Санкт-Петербург Центр. Мне очень жаль, что нам не удалось оправдать ваших ожиданий. Приношу свои извинения за недопонимание относительно начисления баллов. Корпоративные клиенты, пришедшие напрямую без участия посредников, могут получать баллы и ползоваться привилегиями участников программы ALL. Баллы будут начислены сразу, как только вы отправите мне номер вашего участия. В нашей гостинице стандартные номера имеются в двух модификациях: с одной кроватью и с двумя кроватями. Вы всегда можете выбрать наиболее комфортный вариант размещения - достаточно обратиться к моим коллегам на стойку приёма и размещения. Сейчас в отеле полным ходом идет реновация номеров на 9, 8 и 7 этажах. К 1 марта у нас будут готовы обновленные номера в современном дизайне. Обязательно приезжайте оценить изменения. Я приношу извинения за шум, но к сожалению без него никак не обойтись во время ремонта. Мы предупреждаем всех наших гостей как на этапе бронирования, так и в гостинице во время проживания - информация указана на информационных плакатах в холлах отеля. Еще раз извиняюсь за предоставленные неудобства. С уважением, Кирилл, нач. службы приёма гостей

Well located

Customer review rating 4.5/5

Evgeny Business - 09/02/2020 Confirmed reviews ALL

Standard quality on Novotel, friendly staff and really good location

Добрый день, Евгений! Благодарю вас за выбор нашего отеля Novotel St. Petersburg Centre. Нам всегда очень приятно получать высокие оценки наших гостей. Обязательно передам информацию о завтраках в ресторан. Приезжайте еще, будем вам рады. С уважением, Кирилл, нач. службы приёма гостей

Good location

Customer review rating 4.5/5

Ray Solo - 28/01/2020 Confirmed reviews ALL

Nice hotel near metro and shops. Quiet location

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. By March 2020 we will have finished he first part of the room renovation process so you will be able to experience our newly designed rooms! So do not hesitate to make a new reservation for spring '20. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Nice hotel in the heart of the city

TripAdvisor rating 4.0/5

leonidn2015 Business - 28/01/2020 TripAdvisor review

It was my first stay in this hotel, as a frequent customer of ACCOR I selected this hotel because of it´s location and price. I was surprised by the quality of all services, the efficiency of the personal, big variety of a food during the breakfast etc. In general I may suggest this hotel not only for business travellers, but also for tourists, as they may feel like at home there. Nice and clean rooms.

Dear Leonid, Thanks a lot for your feedback on your recent stay with Novotel St. Petersburg Centre. It is a big pleasure to know that you loved our hotel and that you can recommend it to other travelers. We will be happy to welcome you again! Best regards, Kirill Kondratev, Front Office Manager

Excellent location and Service

TripAdvisor rating 4.0/5

Jean C 24/01/2020 TripAdvisor review

The hotel is very well situated on Newsky Prospekt, ideally situated to discover the city. I was there for 4 days with my daughter and the lady (sorry I forgot asking her name) at the reception was extraordinary helpful and nice with us. She gave us maximum information on what we needed to see. She explained us how to go to Tsarskoe Selo searching for us all the different buses, writing us in Russian for the driver. Breakfast and rooms wvery good but this is no surprise for a Novotel hotel! I strongly recommend fellow tourists to go to Novel St Petersburg Centre, taking advantage of the new electronic visa, which is very easy to obtain compared to the usual visa. Thanks again for having made our stay in St Petersburg so enjoyable! Jean / Paris

Dear Jean, Thanks a lot for sharing such a wonderful review. It is a pleasure that you loved your trip to St. Petersburg. We are happy that you and your family managed to enjoy your stay in Novotel! Me and my colleagues, we hope to see you again with very soon! Best regards, Kirill, Front Office Manager

Good stay

Customer review rating 4.5/5

Felix Solo - 23/01/2020 Confirmed reviews ALL

Helpful staff and friendly

Dear Felix, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Well presented hotel close to the main train station to Moscow

TripAdvisor rating 4.0/5

Stephen B Family - 21/01/2020 TripAdvisor review

Rooms were comfortable clean and quiet. Staff fantastic - very approachable and halpful. Toilets were in a seperate room within the hotel room and did not have their own vanity unit. One had to walk around to the main bathroom to wash hands . Not a major issue. Restaurant for both dinner and breakfast was excellent.

Dear Stephen, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg and that our team left a lasting impression on your stay. We have also acknowledged your comment about the bathroom and toilet design and we would like to thank you for having voiced your thoughts. We are always keen to get constructive feedback as it helps us to improve and enhance your future stays. Your feedback has been already shared with our hotel management for further consideration. We are delighted that you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager
Customer review rating 4.5/5

Pekka H. Business - 19/01/2020 Confirmed reviews ALL

One Day trip, hotel Price was Hood compared to quality, exellend breakfast

Dear Pekka, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg. We have also acknowledged your comment with regards to your arrival experience and we regret that we were not able to fully meet your expectations. We would very much appreciate any additional comments for us to be able to improve and enhance your stay with us. We are delighted that nonetheless you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back soon. Warm regards, Albina Galieva Deputy Front Office Manager

Nice hotel quiet central location

Customer review rating 4.5/5

Alex G. Business - 19/01/2020 Confirmed reviews ALL

Nice hotel quiet central location. Excellent breakfast and support from the staff. Recommended

Dear Alex, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. Your feedback is very motivating and we intend to maintain this level of service in order to make your future stays just as enjoyable as the previous ones. We wish to make Novotel St. Petersburg Centre your preferred host for its service and quality. We are delighted that you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back soon. Warm regards, Albina Galieva Deputy Front Office Manager

As alway a generalry very postive stay.

Customer review rating 4.5/5

S.k Solo - 14/01/2020 Confirmed reviews ALL

The stay was generaly very postive with the staffe very helpful. Svetlana was very helpful in getting the room orginased and booked due to uniue sitation of extra early arrival. The only issue was the lack of infomrtion avaliable for the late employee to understand that there was a early check in with the additional cost. The movement of the room the following morning was also smooth. Most importantly, he communcation bysvetalan was prompt and detaled which was very much appreciated,

Dear Asfand K., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope for your next visit. Sincerely, Irina Biyunova Operations Manager

Good renovation of the hotel

TripAdvisor rating 4.0/5

Offsetlinks Business - 13/01/2020 TripAdvisor review

I was happily surprised to be upgraded to a suite which met my requirements: elevated floor & open view. The hotel has been nicely renovated and both rooms and bathroom were nicely set up. The bed was comfortable and the noise insulation very efficient

Dear Offsetlinks, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your experience with fellow travelers. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg. Thank you again for staying with us and we look forward to welcoming you back again. Warm regards, Albina Galieva Deputy Front Office Manager

Extremely Satisfied

Customer review rating 4.5/5

Anonymous Couples - 07/01/2020 Confirmed reviews ALL

As above.

Dear Mr. R., Thanks a lot for sharing your feedback with us. It is always a pleasure to have you in Novotel all these years. We are happy that we have such a wonderful and loyal guest as you. We wish you all the best in the coming year of 2020 and of course we wish you more and more interesting experience in your travels! Best regards, Kirill, Front Office Manager

Typical Novotel Hotel

Customer review rating 4.5/5

Ken C. Families - 06/01/2020 Confirmed reviews ALL

Nice hotel, decent staff providing good services, room is well maintained. However, hotel management should look into the following: 1) The toilet is not equipped with a wash basin which is not convenient 2) I bought 2 pieces of cake from the bar, however, the surface of those cakes were very dry & hard, seems they to have been placed for some times already

Dear Ken, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your experience with us. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. We have noted your comment with regard to the pastry and we regret that we were not able to fully meet your expectations. We have shared your comments with our culinary team for further improvement. Moreover, we have acknowledged your mark regarding the wash basin in the toilet and we would like to thank you for having voiced your thoughts. Your comments have been shared with our hotel management for further consideration. We apologize that we did not fully meet your expectations on this occasion and hope that we can have an opportunity in the future to host you again. Warm regards, Albina Galieva Deputy Front Office Manager
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