Premier Residences Phu Quoc Emerald Bay Geridas pela Accor 5 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 926 comentários

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Descrição

Extras do hotel

  • Resort aberto recentemente

  • 745 quartos e suites de vários tipos que respondem a todas as necessidades

  • A 10 min de distância do teleférico Hon Thom

  • "A 25 min de distância do Aeroporto Phu Quoc"

  • "Design de resort colorido, contemporâneo e cosmopolita"

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Localização do hotel

Premier Residences Phu Quoc Emerald Bay Geridas pela Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 PHU QUOC
Vietnã

GPS:10.035024, 104.027621

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.6/5  926 comentários

Classificação do TripAdvisor  4.5/5  932 comentários

Certificado de excelência 2024

非常美好的飯店體驗

Nota Tripadvisor 5.0/5

Venture12668488065 Avaliação com certificação TripAdvisor

房間非常大且舒服,超大片的游泳池也非常的棒。飯店連結的沙灘還有提供躺椅,毛巾,以及獨木舟(免費)早餐豐富且美味,美麗的客服經理Au Co熱情的幫助我們。這是一個值得推薦的好飯店👍

Recommandations pour un divorce rapide

Nota Tripadvisor 1.0/5

Elcastellano Viagem com amigos - Avaliação com certificação TripAdvisor

Cet établissement est à fuir absolument si vous cherchez de la tranquillité, une bonne gastronomie. Tout commence par le petit déjeuner, un halle de gare, une cohue de personnes se jetant sur les plats, sans cesse en manque de verres, tasses et assiettes. Si vous arrivez à 9.30 vous n’aurez que le choix de trouver des petites assiettes à dessert pour vous servir les différents mets si tout autant ceci vous plaisent. Le personnel ne parle pas l’anglais donc assez difficile de communiquer. Concernant les chambres, jolie et bien meublé, néanmoins une odeur nauséabonde y est présente même avec la présence d’un diffuseur de parfum. Personnels de la réception totalement incompétent. Bref fuyez cet établissement qui se présente comme un 5 étoiles mais n’en vaut que 3 en étant très généreux

Nie wieder

Nota Tripadvisor 2.0/5

frigeri2018 Família - Avaliação com certificação TripAdvisor

Ein grosser Komplex. Massen an Touristen. Frühstück nur drinnen, nicht am Beach, null Ambiente. Lunch und Dinner auch drinnen. Steril wie in einem Spital. Angestellte bedingt freundlich. Und das für den Preis. Das Zimmer ist sehr gut ausgestattet. Vereinzelte Tische. Ca 5 sind draussen. Die Menukarten ist überteuert und das Essen nicht sehr gut. Es können ca 1500 Personen in den Komplex. Die Musik ist gecovert. Um etwas anderes essen zu können zB Mangosalat, dann müssen sie ziemlich raus aus dem Komplex. Aktivitäten mit den Kids ist toll. Die Pools ok. Der Beach ist schön aber komplett überlaufen. Kein Sonnenuntergang.

Xin Chào Frigeri2018, Thank you for sharing your honest feedback about your experience. We appreciate you taking the time to provide such detailed observations. It’s great to hear that you found the room well-equipped, and that activities for children and the pools met your expectations. We're also glad you enjoyed the beauty of the beach, even if it was quite crowded. However, we’re sorry to hear that other aspects of your stay did not meet your expectations. The lack of outdoor dining options, limited ambiance, and the high volume of guests at the complex seem to have detracted from your overall experience. We also regret that you found the menu options overpriced and the food quality below your standards. Thank you once again for your feedback. Kind regards,

Не пожалели.

Nota Tripadvisor 5.0/5

Wertyq74 Família - Avaliação com certificação TripAdvisor

Мы прямо сейчас здесь. Завтра улетаем домой, пишу так сказать по горячим следам. Отель большой и при этом уютный. Прекрасный пляж. И да, здесь часто ветренно и поэтому волны, но для нас с детьми это было даже веселее, прыгать и кататься на волнах. Ежедневная уборка, белье и полотенца всегда чистые, свежая питьевая вода. На пляже выдают полотенца и лежаки для постояльцев отеля бесплатные. Отличные завтраки, много фруктов и прекрасный фо бо))) Минус - в округе не очень с ресторанами, если в вас притязательный вкус. Каждые полчаса бесплатный шаттл до Сансет Таун

Xin Chào Сергей Тимофеев, Thank you for taking the time to share your experience during stay at our resort. We’re delighted to hear that you and your family had a wonderful time at the resort. The comfort and coziness of the hotel, the beautiful beach, and the fun of playing and riding the waves have clearly made your stay memorable. We’re glad you appreciated the daily cleaning service, fresh drinking water, and the cleanliness of the linens and towels. The complimentary beach towels and sun loungers for hotel guests, as well as the delicious breakfast with fresh fruits and pho bo, are features we’re proud to offer. We also take note of your feedback regarding the limited dining options in the area for those with more refined tastes, and we will work towards providing more variety in the future. The free shuttle service to Sunset Town every half hour is a convenience that many guests enjoy, and we’re happy to know it added to your positive experience. We hope to welcome you and your family back for another great stay! Wishing you a safe and pleasant journey home. Kind regards,

Не стоит своих денег !

Nota Tripadvisor 1.0/5

Coastal414101 Romântica - Avaliação com certificação TripAdvisor

Ужасный отель. Уровень общежития , народу куча , лежаков мало у бассейнов , еда на слабую 2 , есть по факту нечего , все одно и тоже , качество еды просто отвратное , ни одного человека нет русскоговорящего из персонала , бумаги туалетной нет , воду не приносят , отель средняя 2ка, пляж чистый , очень ветрено , огромные волны в январе , толпы китайцев , вообще не стоит своих денег . Нечего есть это большая проблема этого отеля ((( очень расстроились , что не поехали в Premier village , там говорят в сто раз круче . Этот отель как она общага где то на окраине …

Xin Chào Карина А, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely regret that your experience did not meet your expectations and apologize for any inconvenience caused during your visit. We understand your concerns regarding the availability of sunbeds, food variety, and the overall quality of services. Your comments about the food and dining options are particularly concerning, and we will work closely with our culinary team to improve both variety and quality. Additionally, we are reviewing our amenities to ensure better accessibility and comfort for all our guests. We also acknowledge your point regarding language barriers. While our team strives to accommodate guests from all over the world, we recognize the importance of effective communication and will explore ways to enhance our multilingual support. Regarding your comments on cleanliness and facilities, we are glad to hear you appreciated the beach but regret the other aspects did not meet your standards. Please rest assured that we are taking your feedback seriously to improve our offerings and create a more satisfying experience for all our guests. Once again, thank you for your feedback Sincerely, Premier Residences Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 709 comentários 8.7/10 Localização
  • 1.427 comentários 7.7/10 Quarto
  • 1.630 comentários 7.7/10 Serviço
  • 14 comentários 9.4/10 Internet
  • 1.046 comentários 9.4/10 Praia
  • 948 comentários 9.4/10 Piscina
  • 893 comentários 8.9/10 Pequeno-almoço
  • 619 comentários 7/10 Limpeza

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