Mercure Istanbul Umraniye 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 103

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Alemdag Cad Site Yolu Sokak, No 20 Umraniye, 34768 STAMBUŁ, Turcja

Opis

Nasze pokoje

Lokalizacja hotelu

Mercure Istanbul Umraniye

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 STAMBUŁ
Turcja

Pozycja GPS:41.028724, 29.116724

Telefon
Faks +90 216 631 20 20

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Sale konferencyjne
  • Obsługa hotelowa

Basen

Zdjęcie nieumowne

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 103

Ocena TripAdvisor  4.0/5  Liczba opinii: 259

Beautiful Hotel with Very Kind, Supportive Staff

Ocena na stronie TripAdvisor 5.0/5

Discover711106 Opinia zatwierdzona w TripAdvisor

I love this Mercure Hotel. It is truly beautiful, but most of all, the staff are extremely nice, which for me makes the stay really worthwhile. Ali and Gülten of the staff were two of the kindest people I have ever met. I hope to come back here again 🙏

Perfect! Gulten is the best.

Ocena na stronie TripAdvisor 5.0/5

Culture02589636416 Opinia zatwierdzona w TripAdvisor

Gulten is the absolute best, she deserves a raise with how friendly and perfect she cleans. The room is always sho clean and she always is kind to us.

Service and Cleaning

Ocena na stronie TripAdvisor 5.0/5

Ho M Opinia zatwierdzona w TripAdvisor

Gülten is wonderful and was very nice and Kind! Thanks for everything!

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel with sewage problems

Ocena na stronie TripAdvisor 2.0/5

Emily L Opinia zatwierdzona w TripAdvisor

Stayed here with my partner whilst recovering from surgery. We were hopeful when we first walked in as the communal amenities are nice however the room stank of sewage due to the bathroom. It was such a foul smell that my partner and I were both gagging. The smell mainly came from the shower. We changed room due to this and then this room started having a big leak from the window. If we weren’t in the room at the time, our belongings and devices would’ve been ruined. We then moved to a third room which also smelled horribly. I wouldn’t recommend this hotel until they get their sewage problems sorted.

Dear Guest, Thank you for your comment. We sincerely apologize for your negative experience. Our guest satisfaction is very important to us, and your feedback helps us improve our service. We want you to know that we will take the necessary measures to prevent this issue from happening again. We look forward to welcoming you back to our hotel as soon as possible to ensure your satisfaction. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel stay

Ocena na stronie TripAdvisor 5.0/5

Selin A Opinia zatwierdzona w TripAdvisor

We stayed for a week and had such a nice cleaning Lady - Gülten was very nice and helpful to us! She always made sure everything was good whenever we needed something.

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 95 Liczba opinii 7.9/10 Lokalizacja
  • 203 Liczba opinii 6.4/10 Pokój
  • 336 Liczba opinii 9.2/10 Obsługa
  • 23 Liczba opinii 1.7/10 Internet
  • 135 Liczba opinii 8/10 Czystość
  • 95 Liczba opinii 8.6/10 Śniadanie
  • 87 Liczba opinii 8.5/10 Jedzenie
  • 58 Liczba opinii 8.7/10 Klimat

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