Mercure Istanbul Umraniye 4 gwiazdki

Ocena klientów (Ocena ALL) 3.4/5 Liczba opinii: 72

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Alemdag Cad Site Yolu Sokak, No 20 Umraniye, 34768 STAMBUŁ, Turcja

Opis

Nasze pokoje

Lokalizacja hotelu

Mercure Istanbul Umraniye

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 STAMBUŁ
Turcja

Pozycja GPS:41.028724, 29.116724

Telefon
Faks +90 216 631 20 20

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

MUNDO RESTAURANT

Mundo Restaurant serves a selection of meals from Turkish and world cuisine and opens for breakfast, lunch and dinner.

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Ocena ALL  3.4/5  Liczba opinii: 72

Ocena TripAdvisor  4.0/5  Liczba opinii: 206

Brilliant Service

Ocena na stronie TripAdvisor 5.0/5

dogu9918 Opinia zatwierdzona w TripAdvisor

My wife and I were very pleased with the hotel and everything was perfect. Mr. Sertuğ was helpful and supportive throughout our stay. We would like to thank him again. It was a wonderful stay and we were very pleased with everything. We would also like to thank Mr. Sertug for upgrading our room.

No way this is a four star hotel. They are determined to offer the bare minimum.

Ocena na stronie TripAdvisor 2.0/5

Ted P Opinia zatwierdzona w TripAdvisor

The biggest issue: The food is expensive yet not very good--even so, the manager told me that it was a "problem" that I was ordering food to my room from a delivery service! That kind of directive is totally new to my experience. There were also lot of other problems. My room was pretty cramped, and not very well designed in terms of space. (It was a very oddly shaped room that had lots of dead, unusable space.) The lamp on the desk had a broken wire that was bandaged with electrical tape; nonetheless, it shorted out and almost shocked me when I tried to turn it on. The hammams in the spa area were not functional. The towels offered in the spa area are basically thin rags. The front desk person was not willing to help me in calling a pharmacy to order some medications (I don't speak Turkish). He told me to just visit the pharmacy myself. The laundry service was overpriced. The coffee machine was erratic in the breakfast room. The electricity went out one morning. The water was shut off for one evening. The breakfast, besides being not very good, had very odd selections. The most extensive part of the breakfast is the salad bar/olive bar--who wants to eat salad and olives for breakfast? The hot dishes were sometimes not very hot. (The containers used to serve the hot dishes had broken hinges and wouldn't stay open unless you held it open with one hand...making it difficult to serve yourself.) The air conditioning is quirky--sometimes setting the A/C at 23 degrees makes the room cooler than setting it at 19 degrees... There were advertisements in my room. I had to pay for my entire 2-week stay in advance, and could not make it shorter without losing money. (I should have recognized this as a red flag.) I am probably forgetting other things. I go to Istanbul several times a year, but I will never stay here again, despite the convenient location. The hotel is designed to meet only the minimum standard of acceptability.

An acceptably unacceptable stay!

Ocena na stronie TripAdvisor 2.0/5

GillyW57 Opinia zatwierdzona w TripAdvisor

An interesting stay - not what we were expecting! Rooms were comfortable and staff were friendly and keen to please. However, the hotel has no bar - despite being advertised and showing photos of a bar and there is no alcohol served anywhere in the hotel. The restaurant was pleasant but deserted so no atmosphere. The menu was limited and the food was barely adequate. There is nowhere else close by to eat or drink. Breakfast was included although we were advised otherwise, but choices were not particularly international. It was an adequate hotel but not the start to our holiday that we were expecting.

OK One-Night Stsy

Ocena na stronie TripAdvisor 4.0/5

Gourmandsouth Couples - Opinia zatwierdzona w TripAdvisor

The Receptionist was excellent as was dinner - we were the only diners as it was a national holiday. The room was fine but in the morning whilst in the shower all the water in the bathroom stopped. Reception said there was a problem with their water pump which was soon resolved. The Hotel is in a business area on the Asian side which is not ideal for the airport or port.

konaklama

Ocena na stronie TripAdvisor 5.0/5

DayTrip55168512552 Opinia zatwierdzona w TripAdvisor

room number 7104 cleaning humeyra thank you cleaning veri much good cleaning humeyra very concerned and does the cleaning very wellvery good person smiling face always competent thank you thank you very much humeyra cleaning

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 70 Liczba opinii 7.5/10 Lokalizacja
  • 155 Liczba opinii 5.3/10 Pokój
  • 163 Liczba opinii 8.2/10 Obsługa
  • 7 Liczba opinii 0/10 Internet
  • 95 Liczba opinii 6.7/10 Śniadanie
  • 89 Liczba opinii 6.6/10 Czystość
  • 49 Liczba opinii 6.6/10 Jedzenie
  • 35 Liczba opinii 3.5/10 Udogodnienia

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