Mercure São Paulo Grand Plaza Paulista bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 739 ulasan

Jaminan Harga
Terbaik
Mercure São Paulo Grand Plaza Paulista - Image 1
Mercure São Paulo Grand Plaza Paulista - Image 2
Mercure São Paulo Grand Plaza Paulista - Image 3
Mercure São Paulo Grand Plaza Paulista - Image 4
Rua Leoncio De Carvalho, 201, 04003010 SÃO PAULO, Brasil

Deskripsi

Keistimewaan hotel

  • Ruang acara berkapasitas 36 orang

  • 15 menit berkendara ke Praça da Sé

  • 3 menit berkendara dari stasiun kereta bawah tanah Brigadeiro

  • 3 menit berkendara ke Rumah Sakit Beneficência Portuguesa

  • 13 menit berkendara ke Bandara Congonhas - São Paulo

Akomodasi kami

Lokasi hotel

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201
04003010 SÃO PAULO
Brasil

GPS:-23.57184, -46.64675

Telepon
Fax +55 11 2627-6701

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GRAND PLAZA SAO PAULO JARDINS

Restoran berada di lantai mezzanine dengan suasana anggun dan menawan. Menawarkan menu à la carte yang berspesialisasi hidangan internasional, serta layanan prasmanan sesuai permintaan pelanggan.

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  739 ulasan

Peringkat TripAdvisor  4.0/5  1.020 ulasan

Worst experience ever! Booked room been sold to walk in

Catatan Tripadvisor 1.0/5

dilont2018 Ulasan TripAdvisor tersertifikasi

Worst experience ever. We booked and paid for the suites days in advance, but upon arrival we were forced to stay in the standard rooms because all suites been sold to walk in customers at much higher rates!! No credibility at all! Never come again!!

Sr. Dilon, Obrigada em compartilhar conosco a sua experiência. Estaremos verificando o que houve em sua reserva, confesso que fiquei surpresa com o relato. Seria um enorme prazer lhe receber em um futuro breve e reparar essa questão. Saiba que estaremos sempre à sua disposição! Atenciosamente, Fernanda Gomes Gerente Geral

Great location but average hotel

Catatan Tripadvisor 3.0/5

Jack02 Solo travel - Ulasan TripAdvisor tersertifikasi

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

Catatan Tripadvisor 3.0/5

fredflyer16 Couples - Ulasan TripAdvisor tersertifikasi

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

Recommend, but a bit disappointed

Catatan Tripadvisor 4.0/5

MarkMtravels Couples - Ulasan TripAdvisor tersertifikasi

The location and amenities were good. I think the services (meals, cleaning, etc) were average and I was a bit disappointed with the room. I thought it would be larger based on the description. The breakfast was good, though its not always included in the room rate

Dear Mark, Thank you so much for evaluating us. We are very happy that you enjoyed a great stay. Your comments are very welcome. It is comments like this that serve as an encouragement for improvements and engagement of our team. I hope you return back soon. Cordially. Fernanda Gomes de Oliveira General Manager Mercure SP Grand Plaza Paulista

Great business hotel !

Catatan Tripadvisor 4.0/5

alinedeap Bisnis - Ulasan TripAdvisor tersertifikasi

Great hotel in the heart of São Paulo. Fantastic front office team the two gentleman who were working during my stay were extremely kind and helpful at all times! Made the stay super easy abs pleasant! I will be back ! Easy access to the best restaurants and the famous Avenida paulista Aline

Hi Aline, Thank you so much for taking the time to evaluate us and share with other guests about your stay at the Mercure São Paulo Grand Plaza Paulista hotel. It is always a pleasure to receive positive impressions, our team will be happy with your words. Your feedback is an encouragement for us to continue to improve the quality of our services and our team will be delighted with your compliments. Thanks again for letting us know about your experience, it was a pleasure having you with us. Sincerely, Fernanda Gomes de Oliveira General manager Mercure SP Grand Plaza Paulista

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 384 ulasan 9.6/10 Lokasi
  • 689 ulasan 4.9/10 Kamar
  • 502 ulasan 6.5/10 Pelayanan
  • 42 ulasan 1.9/10 Internet
  • 388 ulasan 5.5/10 Sarapan
  • 333 ulasan 5.1/10 Kenyamanan
  • 229 ulasan 1.9/10 Suasana
  • 227 ulasan 4.4/10 Kebersihan

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