グランド メルキュール リオデジャネイロ コパカバーナ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,824 件のレビュー

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説明

ホテルのその他の情報

  • ペット同伴可。最大約 15 kg の犬と猫を同伴できます。

  • ご家族に最適です。12 歳以下のお子様は無料で宿泊できます。

  • ご都合に合った専用コンシェルジュサービス

  • Rio Sul Shopping Mall まで車で 20 分

  • 地下鉄 General Osório 駅から徒歩 8 分

当ホテルの客室

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ホテル所在地

グランド メルキュール リオデジャネイロ コパカバーナ

Rua Souza Lima, 48, Copacabana
22070001 リオデジャネイロ
ブラジル

GPS:-22.98127, -43.19026

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,824 件のレビュー

トリップアドバイザーの評価  4.0/5  4,260 件のレビュー

2024エクセレンス認証

Fantastic breakfast service

トリップアドバイザーの評価 5.0/5

Chris R トリップアドバイザー認証口コミ

Great breakfast service from Alice! She really went above and beyond to make the experience wholesome, she’s a great cook and the food was delicious!! Would defo recommend the tapioca fried breakfast which was fantastic and well made by Alice

Good stay in Rio

トリップアドバイザーの評価 5.0/5

mariapaulayunezd トリップアドバイザー認証口コミ

Very good service. My camarera jollana is the best, very nice, welcoming, always with a smile and very good with the cleaning of my room. The food of the rst is very nice too. And the location is great. Free WiFi and the pool have a great view. Definitely I’ll coming back again.

Well done

トリップアドバイザーの評価 5.0/5

Massimo B トリップアドバイザー認証口コミ

Had dinner at the ground floor restaurant. Service was impeccable, Matheus Noronha went off his way to be sure everything was good. tasty food and the location spot on. For sure will be back during the time I will be in Rio De Janeiro. Keep going like this

Thank you very much for sharing your positive experience with us! We are extremely happy to hear that the service was impeccable and that Matheus Noronha made a point of ensuring that everything was perfect. It's gratifying to know that the food was tasty and that our location contributed to your satisfaction. We look forward to welcoming you back. Sincerely,

Excelent Hotel

トリップアドバイザーの評価 5.0/5

Pathfinder695234 トリップアドバイザー認証口コミ

We spent two nights at Grand Mercure Rio de Janeiro Copacabana, the hotel location was perfect, walking distance from the beach, restaurants and entertainment. The staff was very professional and accommodating, the room was clean and the beds comfortable. Alvaro at the front desk, Michele at the lobby and Kaique our housekeeper were all amazing. We definitely will stay again at this hotel when we visit Rio in the future.

Thank you very much for your very complimentary words! We are extremely happy to hear that your two-night stay was so positive and that our location, staff and facilities met your expectations. It's gratifying to know that our staff, Álvaro, Michele and Kaique, provided you with incredible service. We would be delighted to welcome you back to the Grand Mercure Rio de Janeiro Copacabana on your next visit to Rio. Sincerely,

World-class Staff

トリップアドバイザーの評価 5.0/5

G G トリップアドバイザー認証口コミ

I stayed at this location for a month. The entire staff were they best I have every experienced. Excellent customer service at all times. The amenities were top notch and any issues were always quickly resolved. The hotel itself was great, but by far what made it the best in my mind was the people.

Thank you so much for your kind words! We are delighted to hear that your month-long stay was so positive. It's gratifying to know that our staff provided the best service you've ever experienced and that our amenities met your expectations. We are committed to providing excellent service and it is wonderful to know that our efforts made a difference to your experience. We hope to have the pleasure of welcoming you again soon. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 982 件のレビュー 9.4/10 ロケーション
  • 1,514 件のレビュー 6.8/10 客室
  • 1,702 件のレビュー 7.8/10 サービス
  • 97 件のレビュー 3.5/10 インターネット
  • 1,004 件のレビュー 8.6/10 朝食
  • 591 件のレビュー 6.2/10 清潔さ
  • 236 件のレビュー 3.6/10 プール
  • 41 件のレビュー 5/10 バー&飲料

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