メルキュール リオ ブティック コパカバーナ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,328 件のレビュー

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Avenida Atlantica, 2554, 2554, Copacabana, 22041001 リオデジャネイロ, ブラジル

説明

ホテルのその他の情報

  • 海を望むビーチフロントのホテル

  • コルコバードのキリスト像まで車で 25 分

  • シュガーローフマウンテンまで車で 20 分

  • 地下鉄Siqueira Campos駅まで徒歩9分

  • リオデジャネイロ - サントスデュモン空港から車で 15 分

当ホテルの客室

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ホテル所在地

メルキュール リオ ブティック コパカバーナ

Avenida Atlantica, 2554, 2554, Copacabana
22041001 リオデジャネイロ
ブラジル

GPS:-22.97176, -43.18558

電話番号
ファックス +55 21 3545-5100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

QCeviche! Rio

レストランには、コパカバーナビーチのボードウォークを眺められる魅力的な屋外テラスと、心地よく趣のある内装が施された屋内スペースの2つのダイニングエリアがあります。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,328 件のレビュー

トリップアドバイザーの評価  4.5/5  427 件のレビュー

An exceptional example of empathy, professionalism, and outstanding service

トリップアドバイザーの評価 5.0/5

267matthewo トリップアドバイザー認証口コミ

My experience with Mercure Rio Boutique Hotel Copacabana was nothing short of exceptional — even before my stay began. Due to an unexpected medical emergency in my family, we were forced to cancel part of a non-refundable reservation at the last minute. Situations like this are always stressful, emotional, and difficult, and this is exactly where true hospitality shows itself. From the very first email, Larissa Marçal, from the reservations team, stood out for her kindness, sensitivity, patience, and professionalism. She followed my case closely, answered every message promptly, and handled a complex situation with genuine care and humanity. Despite the strict booking conditions and the high-season period (New Year’s in Copacabana), Larissa and the hotel team went above and beyond expectations. Not only was the cancellation handled with transparency and respect, but the refund was processed correctly and confirmed, which brought enormous relief to my family during a very challenging time. This level of empathy is rare and deserves recognition. Although the circumstances prevented us from using all the rooms, this experience left an extremely positive impression. It reinforced my trust in the Mercure brand and, above all, showed that this boutique hotel truly values its guests as people — not just reservations. I would like to personally thank Larissa Marçal for her outstanding support. She is a true asset to the hotel, and her dedication absolutely deserves praise and recognition. I would not hesitate to recommend Mercure Rio Boutique Hotel Copacabana to anyone — and I look forward to staying there in the future under happier circumstances. Thank you for setting such a high standard of customer care. 🌟

Excellent restaurant with outstanding service!

トリップアドバイザーの評価 5.0/5

Debbie M トリップアドバイザー認証口コミ

Terrific food! And amazing service from Duda! She was kind, knowledgeable and made great recommendations. We enjoyed her!

Reasknable hotel overlooking Copacabana beach

トリップアドバイザーの評価 4.0/5

Richard D トリップアドバイザー認証口コミ

This is a very reasonable hotel over looking Copacabana beach. You cannot beat the location. While the hotel is not luxurious, it is clean and comfortable. The king size bed was quite large. The washroom bit small but perfectly fine. Our room over looked the beach and it was nice listening to the crashing waves during the night. The included breakfast was decent. This hotel is great value in a prime Rio location.

Dear M. Richard, Thank you for your kind review. We are happy to know you enjoyed our location, the comfort of your room, and the view of Copacabana Beach. It’s great to hear that you found good value in your stay. We hope to welcome you back soon. Kind regards, Mercure Rio Boutique Copacabana Team

Quality of the reservation service

トリップアドバイザーの評価 5.0/5

Jerôme R トリップアドバイザー認証口コミ

Thank you, Larissa Marcal, for the quality and speed of our exchanges in organizing our stay at your hotel. We can’t wait to arrive and discover the hotel !

M. Jerôme, Thank you so much for sharing your experience! We are happy to know that you had an excellent stay and that Larissa took good care of you when you made your reservation. It is very gratifying to know that our hotel, our attentive staff, and the apartment met your expectations. We hope to welcome you back soon to the Mercure Boutique. 😊 Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Right place to stay in Rio

トリップアドバイザーの評価 5.0/5

B K トリップアドバイザー認証口コミ

During my recent trip to Rio de Janeiro, I stayed at the Mercure Boutique Hotel Copacabana and was happy with my choice. All the hotel staff (in security, reception, room service, and the restaurant) are well-trained, professional, and welcoming. Especially, I’d like to mention Duda Gonçalves, who works at the restaurant and helps to serve the food quickly and professionally, speaks several languages, and, most importantly, generously shares her positive energy with the guests. The hotel's central location on Copacabana, affordable prices, and excellent service make this hotel, in my opinion, the best option for accommodation in Rio.

Hello! Thank you very much for taking the time to share your experience with us. We are delighted to know that your stay at the Mercure Rio Boutique Copacabana was such a positive one. It is wonderful to hear that our teams — from security and reception to room service and the restaurant — made you feel welcomed and well taken care of throughout your visit. We truly appreciate your kind words about Duda Gonçalves. She is an exceptional member of our team, and we will gladly pass along your recognition. We are sure she will be very happy to know that her professionalism, multilingual support, and warm energy contributed to making your experience even more special. We’re also glad that our privileged location in Copacabana, combined with our service and value, made the hotel the right choice for your trip. It would be a pleasure to welcome you back to Rio soon. Thank you once again for choosing Mercure Boutique! 🌟

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 695 件のレビュー 9.7/10 ロケーション
  • 978 件のレビュー 5.8/10 客室
  • 1,019 件のレビュー 8.5/10 サービス
  • 31 件のレビュー 5.5/10 インターネット
  • 517 件のレビュー 7.7/10 朝食
  • 479 件のレビュー 3.4/10 快適さ
  • 364 件のレビュー 4.5/10 清潔さ
  • 221 件のレビュー 8/10 雰囲気

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リオデジャネイロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。