Pullman Adelaide 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 3.765 beoordelingen

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Omschrijving

Extras van het hotel

  • Binnenzwembad, Spa, Sauna en Fitnesscentrum.

  • Conciërge, parkeerservice, toegankelijke kamers en gratis WiFi beschikbaar.

  • Opnieuw gemeubileerde Suites met uitzicht over het Hindmarsh-plein en de heuvels van Adelaide.

  • Conferentieverdieping op de bovenste verdieping met uitzicht over de heuvels van Adelaide.

  • CBD-locatie op korte loopafstand van winkels, restaurants, het National Wine Centre en meer.

Onze accommodaties

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Hotel locatie

Pullman Adelaide

16 Hindmarsh Square
5000 Adelaide
Australië

Gps:-34.9233, 138.6065

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

SALT RESTAURANT

Het Salt Restaurant bevindt zich op de eerste verdieping van het hotel en heeft uitzicht op Hindmarsh Square. Het restaurant is 7 dagen per week geopend voor ontbijt en diner.

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Meer informatie

ALL beoordeling  4.5/5  3.765 beoordelingen

TripAdvisor score  4.3/5  2.413 beoordelingen

Certificaat van uitmuntendheid 2025

The NOT so Executive Lounge

Tripadvisor-waardering 1.0/5

99ania2019 Gecertificeerde beoordeling door TripAdvisor

We stayed at Adelaide Pullman for 1 night on the 27th of December, this was our Christmas present to each other. We treated ourselves with the Executive Lounge option. The check-in was lovely and the staff at reception were very helpful, explained about the Lounge, breakfast etc. We arrived at the Lounge at 5pm, there were already a few people in there. We went over to the bar where the drinks and food were served. I poured a glass of wine for my husband and I, only to be told that I am not to pour my own wine and go and sit down. I was taken aback, as every other lounge we have stayed in, we were able to pour our own drinks. We sat down with our drink, some time after we were offered a top up, we accepted and thanked Executive Lounge staff member, he didn't respond, he didn't speak to us at all, it is like we offended him with the pouring of our own drink when we first arrived. Things declined very quickly, if that's possible, we were completely ignored. He went out of his way to serve others but not us till last, he continued to be very curt, no smile, no polite chat. I went over to him when he was on his own and quietly asked him if I have done anything to offend him and asked him why he was being so rude towards us, specifically me. He didn't really have an answer for me, except to say that he isn't talking to me because I am on my phone. I said to him that when he approaches us, I make sure to put the phone down and I always thank him and he cant even answer with a "you are welcome". It was 6.45pm and he called last drinks, he went over to every single other person in the lounge except us. So we picked up our glasses and headed over to the bar area, I was just about to put my glass down when he snatched it from me and told me that I cant put the glass there (this is where the bottles of wine were and now empty food plates). He then reluctantly poured us the wine, once again, no your welcome, nothing. When my husband asked him why he was being so rude to me, he thought it would be appropriate to yell across the entire lounge "Get out of MY Lounge, you are not welcome and don't come back!". I was so shocked and embarrassed as obviously everyone in the room was staring at us. It was awful, obviously we got up and left. I burst into tears, thank goodness the Duty Manager was really lovely and apologetic. He assured me that he would take this up with the Lounge Manager. He assured me that this was not OK and would be dealt with accordingly. He did compensate us with a free dinner in their Restaurant. It was hard for me to eat as I was so upset. I didn't sleep very well and woke up with puffy eyes. It was awful to have to go to breakfast and face some of the people that witnessed that abuse. Upon checkout, we were refunded 1/2 of our money, a nice gesture to a degree but this doesn't change the fact that our entire evening and night were ruined. I can not understand why we were targeted by this man and what his reason was to unleash and abuse us. I did try to speak to the Duty Manager (different one from the night before) but unfortunately she was at lunch. I asked the reception staff to ask her to call me when she returns but 3.5 hours later, she still hasn't. What should have been a lovely get away, turned into an awful stay, I will never feel comfortable in staying there again.

Great family stay with standout service in the Executive Lounge

Tripadvisor-waardering 4.0/5

Chalmersfam Gecertificeerde beoordeling door TripAdvisor

We stayed at the Pullman at the start and end of our recent trip to Adelaide. As a family of four with two older children, we booked interconnecting Superior rooms. While we didn’t receive an upgrade as Platinum members, the rooms were a decent size and worked well for our needs. The Highlights: • Executive Lounge: A huge shoutout to Boman. He was amazing and went above and beyond to ensure the chef prepared Coeliac-friendly options for me every day. • Breakfast: Generally very good with a great variety. • Location: As a former local, it was a great base for our first trip back staying in a hotel. Areas for Improvement: • Communication: Before our first stay, Guest Services proactively called to confirm our rooms. However, for the second stay, I couldn't reach the hotel. The number on the website rang out repeatedly when I tried to verify our interconnecting rooms. • The Balcony: We had a balcony room, but there was no furniture provided, which felt like a missed opportunity to enjoy the view. • Lounge Drinks: As a suggestion, we’d love to see a quality South Australian sparkling wine offered in the lounge rather than the cheaper French sparkling currently served. • Buffet Quality: Please keep an eye on the spinach at the salad/fruit bar; it was often a bit old or slimy. Despite the minor hiccups, we enjoyed our stay and will definitely be back.

Great location & Staff

Tripadvisor-waardering 5.0/5

nousernamesleft6002 Gecertificeerde beoordeling door TripAdvisor

Great location. Lovely spacious, comfortable rooms. Great bathroom. Walk in shower and separate , large bath. Staff knowledgeable and really friendly/chatty particularly Tommy on the bar. Very informative about wine and delivery of wine in right way. Also Oscar the young concierge really helpful with local information, finding our about local dining for us tgen interested in seeking out our feedback afterwards Overall very pleasant stay in convenient location Restaurant menu limited but good quality. Breakfast good quality but bit overpriced at 45 dollars

Très bien situé, personnel très prévenant.

Tripadvisor-waardering 5.0/5

Jemile76 Gecertificeerde beoordeling door TripAdvisor

Hotel bien situé, bien équipé et propre. Chambre n° 721, spacieuse avec 2 lits double, petit balcon et vue sur le square. Il est appréciable d'avoir une douche et une baignoire dans la salle de bains. Mot d'accueil personnalisé du directeur. Personnel accueillant et professionnel à toutes les étapes : arrivée, petit-déjeuner, départ, renseignements. Buffet du petit déjeuner très varié et réapprovisionné avec omelettes et oeufs au choix sur commande. Aliments pour végétariens ou sans gluten proposés. Dommage que la piscine ait été fermée pendant 2 jours sur notre séjour de 4 jours et que la seule machine à laver en fonction ne fournissait pas de lessive pendant le lavage.

Dear Jemile76, Thank you sincerely for taking the time to share your experience at Pullman Adelaide. We are delighted to learn that you enjoyed our location, the cleanliness of our facilities, and the warm welcome from our staff. Your satisfaction is our priority, and we are taking note of your comments regarding the pool and the washing machine. We understand how important these aspects are to our guests, and we strive to continuously improve our services. We apologize for the inconveniences caused during your stay. We hope to have the pleasure of welcoming you back in the near future to provide you with an even more enjoyable experience. Sincerely, Llewellyn Wyeth General Manager Pullman Adelaide

Ottimo albergo in posizione strategica

Tripadvisor-waardering 4.0/5

555cinziar Gezinnen - Gecertificeerde beoordeling door TripAdvisor

L'albergo Pullman Adelaide offre un'esperienza positiva nel complesso, con stanze pulite e ben fornite con prodotti per la persona di buona qualità. La sua posizione centrale è un punto forza. Il personale è molto cortese. Offre anche un servizio di deposito bagagli. Tuttavia, c'è spazio per migliorare l'organizzazione nella sala colazione e aumentare la varietà dei prodotti offerti. Esperienza molto positiva, ci torneremmo molto volentieri è sicuramente lo consigliamo.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.383 beoordelingen 9.4/10 Locatie
  • 1.920 beoordelingen 7.8/10 Kamer
  • 2.256 beoordelingen 8.5/10 Service
  • 22 beoordelingen 7.5/10 Wifi
  • 786 beoordelingen 8.2/10 Comfort
  • 679 beoordelingen 7.3/10 Netheid
  • 545 beoordelingen 7.8/10 Ontbijt
  • 381 beoordelingen 5.8/10 Goede prijs-kwaliteitsverhouding

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