Бутик-отель Mercure Рио Копакабана 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 686

Гарантия
лучшей цены
Бутик-отель Mercure Рио Копакабана - Image 1
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Avenida Atlantica, 2554, 2554, Copacabana, 22041001 РИО-ДЕ-ЖАНЕЙРО, Бразилия

Описание

Особенности отеля

  • Отель у пляжа с видом на море

  • 25 минут езды до статуи Христа-Искупителя

  • 20 минут езды до горы «Сахарная голова»

  • 9 минут пешком до станции метро Siqueira Campos

  • 15 минут езды до аэропорта Рио-де-Жанейро Сантос-Дюмон

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Расположение отеля

Бутик-отель Mercure Рио Копакабана

Avenida Atlantica, 2554, 2554, Copacabana
22041001 РИО-ДЕ-ЖАНЕЙРО
Бразилия

GPS:-22.97176, -43.18558

Телефон
Факс +55 21 3545-5100

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

QCeviche! Rio

Ресторан предлагает две обеденные зоны: очаровательную открытую террасу с видом на променад пляжа Копакабана и зал со стильным оформлением.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 686

Рейтинг TripAdvisor  4.5/5  Отзывов: 323

Сертификат качества 2023

Great location and value

Примечание: Tripadvisor 4.0/5

ortuc Реальные отзывы TripAdvisor

The hotel is located directly across the street from Copacabana (there are no hotels actually on the beach in Copa), it is towards the center of Copa where the beach is wide and no sea weed. There are plenty of restaurants, bars, supermarkets, and smaller Acai/dessert establishments in walking distance, and everything is within Uber distance. The hotel is nice, there is always someone at the front desk, except maybe real early in the morning (there was always an English speaking rep when I needed assistance). Staff were very helpful as I had several (non hotel related) requests that were accommodated quickly and with professionalism. The rooms are clean, housekeeping came every day, the bed/pillows were comfortable. My room had a small balcony and view of ocean, which was nice to walk out on for a weather check. The room itself is a little small, the lighting in the room leaves a little to be desired, it seemed to be all wall lighting but no overhead lights. As room is small, bathroom sink/shower small as well, but I wasn't in Rio to hang in my hotel room so minor issue for me, water pressure/temperature worked well. Room had it's own remote controlled interior AC unit which worked great, and was quiet. Not sure if this is a Brazil thing or hotel thing but you have to use your room keycard every time in order to select floor and engage elevator (I always found myself digging keycard out of pocket), elevators are also on small side. There is a safe in room to keep valuables locked, ironing board /iron upon request (accommodated immediately when I asked), I arrived midweek a little over an hour early and was provided early check-in, which was appreciated. It looks they have a shower/changing room by lobby if you arrive real early and they have to check your bags, at least you can go to beach. For me - I found the establishment fine and a good value, you can walk the beach to Ipanema about a half hour, you can also walk opposite towards Sugarloaf about 20 min (not to the mountain, but towards general area). Hotel is located right next to JW Marriott, so you can compare and contrast, when I booked the price was considerable, granted there is no rooftop pool, but not really a pool person. I believe the hotel provides some kind of beach towel/umbrella service, I never attempted to try it as for me it was just more convenient to rent chair and umbrella daily from one of the beach kiosks.

Dear M. Ortuc Thank you for sharing your detailed experience with us! We are delighted to know that you enjoyed our prime location and the attentive service provided by our team. It's great to hear that the cleanliness, comfort of the room, and amenities such as the air conditioning and balcony with ocean views met your expectations. We understand your comments about the room size and lighting, and we appreciate your feedback, as it helps us continuously improve. We are here to ensure your next stay is even more comfortable. We look forward to welcoming you back to Mercure Boutique Copacabana soon! Kindly, Mercure Rio Boutique Hotel Copacabana Team

Dream location at Dream City Rio

Примечание: Tripadvisor 5.0/5

onur k Реальные отзывы TripAdvisor

Fantastic location and great staff. Literally opposite of the street is Copa Cabana Beach. Loved the breakfast and service. Everyone tried to help us and make our stay comfortable. Especially Eduarda was very lovely and helpful. Now I know where to stay if I come back to Rio again.

Hello Onur K! 😊 Thank you for your wonderful feedback! We're thrilled to know you enjoyed our fantastic location and attentive service. It's great to hear that Copacabana Beach and our breakfast made your stay even more special. Eduarda will be delighted to receive your kind words. We can't wait to welcome you back on your next visit to Rio! 🌴✨ Best regards, Mercure Rio Boutique Copacabana Team

Thank you Duda

Примечание: Tripadvisor 4.0/5

didem d Реальные отзывы TripAdvisor

I would like thank to Duda for her kind assistance that made my stay a pleasant experience. The Turkish message sent to my room was very kind. The hotel is located well. It provides a beach area for the guests. The sea view room is nice. Thx Duda.

Dear M. Didem D, Thank you so much for your wonderful feedback! We are delighted to hear that Duda’s kind assistance contributed to making your stay a pleasant experience. We will be sure to pass along your kind words to her – she will be thrilled to know her efforts made such a positive impact. We’re also glad you enjoyed the thoughtful Turkish message, our prime location, and the exclusive beach area we provide for our guests. It’s great to know you appreciated the sea view from your room as well! We look forward to welcoming you back for another memorable stay in the near future. Best regards, Mercure Boutique Copacabana Team

Not worth the effort.

Примечание: Tripadvisor 2.0/5

aarifakhtar Friends getaway - Реальные отзывы TripAdvisor

Good: 1. The food in the in-house Peruvian restaurant is amazing 2. “Some” of the staff members are very courteous and friendly 3. Location is great Bad: 1. They don’t care about your Accor status. You will be treated like any other guest. It doesn’t matter whether you’re gold or platinum. I asked for early check-in but wasn’t possible. I understand that but when I went to check-in at 2:50 PM then I was told that the check in is at 3 PM and I need to come back in 10 mins. If still understand but the tone was like “why are you here? Go away”. Same story for late check-out. I told them in advance but was told that it can only be done on day of checkout and on that day they just said sorry we have everything booked. Anyways, maybe I was in peak season but it was handled very badly. I didn’t feel like that they even tried to accommodate me. The issue was interaction not the final outcome. 2. Water kept dripping from the sink everyday and even after multiple discussions it was never resolved. Everyday I had to use multiple towels to cover the bathroom floor 3. The coffee machine in the restaurant stopped working during breakfast. When I asked them about it they said it is out of water and they can’t refill it for that day. It was at 9 am and the breakfast is till 10 am. Overall, I would say it is a like a 3-star hotel. There is nothing to rave about.

Dear aarifakhtar, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear you enjoyed the food at our Peruvian restaurant and found some of our staff to be courteous, we sincerely apologize for the challenges you faced during your stay. Regarding your Accor status, we understand how important it is for our guests to feel valued, and we regret that we did not meet your expectations on this occasion. We will work closely with our team to ensure that all members are trained to provide exceptional service to all of our guests, regardless of the season. We also apologize for the maintenance issue with the sink and the inconvenience you experienced at breakfast. These are areas that we take seriously, and we will address them promptly to avoid any recurrence. Your feedback is essential in helping us improve, and we hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Mercure Rio Boutique Team

Расположение - превосходно, персонал - замечательный , понравилось все !

Примечание: отзывы клиентов 4.5/5

Svetlana S. Семьи - Проверенные отзывы - ALL

Вежливый и очень приятный персонал , вкусные завтраки , фантастическое расположение ,вид с балкона на Копакабану - вдохновляющий плюс чистота ! Самое приятное впечатление оставили 8 дней проведённых в этом отеле

Prezado Sr. S. Agradeço muito pelos comentários sobre sua hospedagem no Mercure Rio Boutique Hotel Copacabana! Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve! Atenciosamente, Mercure Rio Boutique Hotel Copacabana Team

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Другие интернет-пользователи оценили наш отель

  • 865 Отзывов 9.6/10 Расположение
  • 1 201 Отзывов 6.2/10 Номер
  • 1 309 Отзывов 8.7/10 Сервис
  • 28 Отзывов 8.1/10 Интернет
  • 665 Отзывов 8.2/10 Завтрак
  • 558 Отзывов 4/10 Комфорт
  • 491 Отзывов 5.1/10 Чистота
  • 313 Отзывов 8.3/10 Атмосфера

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