Бутик-отель Mercure Рио Копакабана 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 329

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Описание

Особенности отеля

  • Отель у пляжа с видом на море

  • 25 минут езды до статуи Христа-Искупителя

  • 20 минут езды до горы «Сахарная голова»

  • 9 минут пешком до станции метро Siqueira Campos

  • 15 минут езды до аэропорта Рио-де-Жанейро Сантос-Дюмон

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Расположение отеля

Бутик-отель Mercure Рио Копакабана

Avenida Atlantica, 2554, 2554, Copacabana
22041001 РИО-ДЕ-ЖАНЕЙРО
Бразилия

GPS:-22.97176, -43.18558

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

QCeviche! Rio

Ресторан предлагает две обеденные зоны: очаровательную открытую террасу с видом на променад пляжа Копакабана и зал со стильным оформлением.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 329

Рейтинг TripAdvisor  4.5/5  Отзывов: 432

Cozy and Warm

Примечание: Tripadvisor 5.0/5

Bilgesu A Реальные отзывы TripAdvisor

I was very comfortable, the location was great and the staff was extremely friendly. Especially Duda made my stay even better since she was speaking my language (Turkish) which is a rare occasion in Brazil!

An exceptional example of empathy, professionalism, and outstanding service

Примечание: Tripadvisor 5.0/5

267matthewo Реальные отзывы TripAdvisor

My experience with Mercure Rio Boutique Hotel Copacabana was nothing short of exceptional — even before my stay began. Due to an unexpected medical emergency in my family, we were forced to cancel part of a non-refundable reservation at the last minute. Situations like this are always stressful, emotional, and difficult, and this is exactly where true hospitality shows itself. From the very first email, Larissa Marçal, from the reservations team, stood out for her kindness, sensitivity, patience, and professionalism. She followed my case closely, answered every message promptly, and handled a complex situation with genuine care and humanity. Despite the strict booking conditions and the high-season period (New Year’s in Copacabana), Larissa and the hotel team went above and beyond expectations. Not only was the cancellation handled with transparency and respect, but the refund was processed correctly and confirmed, which brought enormous relief to my family during a very challenging time. This level of empathy is rare and deserves recognition. Although the circumstances prevented us from using all the rooms, this experience left an extremely positive impression. It reinforced my trust in the Mercure brand and, above all, showed that this boutique hotel truly values its guests as people — not just reservations. I would like to personally thank Larissa Marçal for her outstanding support. She is a true asset to the hotel, and her dedication absolutely deserves praise and recognition. I would not hesitate to recommend Mercure Rio Boutique Hotel Copacabana to anyone — and I look forward to staying there in the future under happier circumstances. Thank you for setting such a high standard of customer care. 🌟

Excellent restaurant with outstanding service!

Примечание: Tripadvisor 5.0/5

Debbie M Реальные отзывы TripAdvisor

Terrific food! And amazing service from Duda! She was kind, knowledgeable and made great recommendations. We enjoyed her!

Reasknable hotel overlooking Copacabana beach

Примечание: Tripadvisor 4.0/5

Richard D Реальные отзывы TripAdvisor

This is a very reasonable hotel over looking Copacabana beach. You cannot beat the location. While the hotel is not luxurious, it is clean and comfortable. The king size bed was quite large. The washroom bit small but perfectly fine. Our room over looked the beach and it was nice listening to the crashing waves during the night. The included breakfast was decent. This hotel is great value in a prime Rio location.

Dear M. Richard, Thank you for your kind review. We are happy to know you enjoyed our location, the comfort of your room, and the view of Copacabana Beach. It’s great to hear that you found good value in your stay. We hope to welcome you back soon. Kind regards, Mercure Rio Boutique Copacabana Team

Quality of the reservation service

Примечание: Tripadvisor 5.0/5

Jerôme R Реальные отзывы TripAdvisor

Thank you, Larissa Marcal, for the quality and speed of our exchanges in organizing our stay at your hotel. We can’t wait to arrive and discover the hotel !

M. Jerôme, Thank you so much for sharing your experience! We are happy to know that you had an excellent stay and that Larissa took good care of you when you made your reservation. It is very gratifying to know that our hotel, our attentive staff, and the apartment met your expectations. We hope to welcome you back soon to the Mercure Boutique. 😊 Sincerely, Mercure Rio Boutique Hotel Copacabana Team

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Другие интернет-пользователи оценили наш отель

  • 699 Отзывов 9.7/10 Расположение
  • 979 Отзывов 5.8/10 Номер
  • 1 018 Отзывов 8.5/10 Сервис
  • 31 Отзывов 5.5/10 Интернет
  • 515 Отзывов 7.7/10 Завтрак
  • 479 Отзывов 3.3/10 Комфорт
  • 356 Отзывов 4.4/10 Чистота
  • 226 Отзывов 7.9/10 Атмосфера

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