Mövenpick Surabaya City

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 1,555 รายการ

Mövenpick Surabaya City - Image 1
Mövenpick Surabaya City - Image 2
Mövenpick Surabaya City - Image 3
Mövenpick Surabaya City - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

ที่พักของเรา

Take advantage of our Flight + Hotel offers

Discover

สถานที่ตั้งโรงแรม

Mövenpick Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia

พิกัด:-7.314266, 112.734917

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

Patita Restaurant

Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.8/5  รีวิว 1,555 รายการ

เรทติ้งบน TripAdvisor  5.0/5  รีวิว 294 รายการ

Certificate of excellence ปี 2024

Management and owner were bad/not competent enough

คะแนนจาก Tripadvisor 1.0/5

Hokkim M ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

staff: when i checked-in, there was only 1 staff at the front office. thankfully, staffs were all great and friendly. room: looks clean, until i found a used cup in the drawer and a stained bed sheet. tv was not smart. welcome amenity was not immediately provided (ALL PLAT), and i needed to ask for it. welcome amenity (food) was great. noise: because of the location, train noises are quite loud in my room (2002). sensitive ears should not sleep in this hotel. parking: good but more on the smaller side, but was not crowded during my stay. breakfast: variety of dishes and good staffs.

Good

คะแนนจาก Tripadvisor 5.0/5

Voyager07879984450 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Good room room, nice service , has a good staff polite, helpfully and care to the guest , good facilities and good restaurant, clean room and tidy good lobby, has a good view from the room Nice pool, and gym , all facilities and staff really good

Dear Voyager07879984450, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Artistic comfortable and nice 5 stars hotel with competitive rate adjacent in the heart of Surabaya.

คะแนนจาก Tripadvisor 5.0/5

andrik456 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

A very comfortable 5 stars hotel in Surabaya city, with very responsive, polite and competent group of staffs. Nice foods, clean, artistic interior. The Cluster FO Manager showcases his 5 stars service. Striving to take care matters in utmost quality. In general a very positive experience. A highly recommended hotel. Definitely will come back to stay here.

Dear Andrik456, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yovi Syahilman Hotel Manager

Warm welcome received from the management team on my second visit.

คะแนนจาก Tripadvisor 5.0/5

AlfredTanJB Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Received a very warm welcome from the management team led by GM on my 2nd visit in May. Really appreciated for all the special arrangement given during my stay in Movenpick Surabaya in order to make my stay more enjoyable and delightful. The staffs from the restaurant, both Dimas, Bagun and the rest. They are just like an old friends and always provide the attentive services during my 2 nights stay in Movenpick Surabaya. I’m looking forward to be back again to Movenpick Surabaya on my next trip to Surabaya. I’m pretty sure that I’ll have another seamless and enjoyable stay like this time round. Once again thank you so much for the superb 5* services provided by the whole team.

Dear AlfredTanJb, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Fullboard Meeting

คะแนนจาก Tripadvisor 3.0/5

erullu ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We held a large annual national event in 32 provinces in Indonesia on May 27-31, 2024, I brought a large group with a number of 36 Fullboard meetings, and we used one of the meeting rooms there for 5 days, called Medang room. At first, I was confused by hotel sales because they overhandled other sales. And finally the one who handled our group was called Mbak Ayu. She was direct to me because I was the PIC of the event. One of the female staff in the Front desk agent section really helped me in the checkin process for my participants, she went back and forth to give me the room key, I love her effort. Give hes appreciation, the hospitality spirit is very visible. And I forgot her name. This hotel is already good because they are an accor group, maybe even more prepared when they are going to serve big group events with a big number of pax so that they can communicate with one door. So far for the room is very good we like the interior. The banquet staff took a long time on the first day there was no one on standby in front of the room so it was a bit difficult when we had technical problems in the room. We were not given any complimentary even though the number of our pax was big and the fullboard meeting... I asked for the compliment only additional 3pax plates for lunch and dinner but they didn't give it. No problem. Luckily our event went smoothly until it was over. But i love the view when the sun goes down.

Dear Erullu, Thank you for taking the time to share your feedback about your recent stay at Movenpick Surabaya City. We are delighted that you found the room interior to be good with nice view in the evening as well as helpful front office staff during check in process. At Movenpick Surabaya City, we are committed to providing excellent service to every guest who visits us. We understand that present of staff during the meeting is essential in order to ensure guests feel welcome and comfortable during their meeting. It's unfortunate that these standards were not met during your event and we apologize for any inconvenience this may have caused. We will certainly use your feedback as an opportunity to review our maintenance service and housekeeping practices so that we can strive to improve our standards in the future. Thank you again for choosing Movenpick Surabaya City for your stay in Surabaya, and we look forward to welcoming you back in the near future. Sincerely, Eksi Ayuningtyas General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 168 ความคิดเห็น 7.1/10 ทำเล
  • 594 ความคิดเห็น 8.8/10 หัองพัก
  • 821 ความคิดเห็น 9.3/10 บริการ
  • 12 ความคิดเห็น 7.9/10 อินเทอร์เน็ต
  • 349 ความคิดเห็น 8.8/10 ความสะอาด
  • 182 ความคิดเห็น 8.5/10 อาหารเช้า
  • 154 ความคิดเห็น 9.1/10 บรรยากาศรอบๆ

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง