Grand Mercure Surabaya City

Grand Mercure Surabaya City

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 497 beoordelingen

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Extras van het hotel

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

ALLSAFE goedgekeurd hotel

Hotel locatie

Grand Mercure Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo

Gps:-7.314266, 112.734917

Toegang en transport


Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Hotel toegankelijk voor rolstoelen
  • Wellness
  • Airconditioning
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen


Restaurant Patita serveert een selectie authentieke Indonesische, Aziatische en westerse gerechten via een buffet en een à-la-cartemenu.

Onze accommodaties

Grand Mercure Surabaya Margorejo features 241 rooms overlooking Surabaya City. Enjoy ultimate comfort and spaciousness for your relaxation.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  497 beoordelingen

TripAdvisor score  5.0/5  239 beoordelingen

Nice interior

Tripadvisor-waardering 5.0/5

wandererindonesia Gezinnen - Gecertificeerde beoordeling door TripAdvisor

This beautiful place have nice interior and very modern. I held my wedding in here, and room was spacious for superior. I stay at suite and it perfect. They dont have hair dryer. big bathtub , modern rooms and city view. Nice pool and bar. Food was great. My guess very satisfied. But unfortunately, my accor points not register. I dont know why. Its been 3Months and I book 8 rooms in here

Really great hotel

Tripadvisor-waardering 4.0/5

canbird Stellen - Gecertificeerde beoordeling door TripAdvisor

We were really pleasantly surprised by this hotel - after all the badly maintained, low quality accommodation we had had to put up with, this was an absolute breath of fresh air. Our room was quite luxurious- the hotel felt quite new. Food was great - we were sorry we were only there for one night. Would liked to have stayed longer - and we don't often say that!

Staycation Deluxe Room 2 day 1 night

Tripadvisor-waardering 5.0/5

Farhahryha Soloreis - Gecertificeerde beoordeling door TripAdvisor

The room itself is great with amazing view cityscape of Surabaya City. Huge beds with comfy sofa and desk. Very clean room. Outstanding service. Friendly staff from entrace. Swimming pool & fitness is very good. Yummy tasty food. Very ideal for all moment.

Dear Mrs. Farhahryha, We very much appreciate your comments regarding your stay at the Grand Mercure Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager


Tripadvisor-waardering 5.0/5

Reyza_ID Zaken - Gecertificeerde beoordeling door TripAdvisor

My first experience staying at Grand Mercure Hotel Surabaya City was wonderful hotel.. all staffs are friendly and helpfull... Big thanks to Thomas Pragawan and all FDI.... Will come back again soon..

Dear Reyza_ID Thank you for taking your valuable time to share your comments regarding your recent stay and recommend our hotel on TripAdvisor. We are glad to know that you had a pleasant stay and that our products and services were met with your expectations. We shall share your comments to our team and we wish to welcome you again soon at Grand Mercure Surabaya City. Sincerely, Eksi Ayuningtyas General Manager

Great Stay at Great Locations

Tripadvisor-waardering 5.0/5

rachman2015 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

The Hotel was Great, newly opened, the Receptionist and Guest Relations Officer is amazing,  especially Mr. Jems Alfriano, he really served the guest with extreme hospitality which shows his professionals attitude.  Feel very welcomed and Accomodated to our needs. The Hotel Locations also very strategic as it close to major sites in Surabaya Ciy area. Rooms very spacious and Comfortable Beds with nice view of Surabaya from High Floors.

Dear rachman2015, Thank you for taking your valuable time to share your stay experiences with us and recommend us on TripAdvisor, we are honour to have you in our hotel and elated to know that you enjoyed the benefits from our loyalty program. Thank you for the compliments towards the service provided by the receptionist team in particular from Mr. James. We have shared your review to our team and we believed this will boost our spirit to maintain the qualities of our services and products to our guest. Once again, thank you for your excellent review and we hope to see you again soon for another magnifique journey with us. Sincerely, Eksi Ayuningtyas General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 75 beoordelingen 6.8/10 Locatie
  • 295 beoordelingen 9.1/10 Kamer
  • 383 beoordelingen 9.1/10 Service
  • 11 beoordelingen 6.9/10 Wifi
  • 169 beoordelingen 8.4/10 Netheid
  • 138 beoordelingen 8.8/10 Voorzieningen
  • 120 beoordelingen 9.1/10 Sfeer
  • 103 beoordelingen 7.5/10 Ontbijt

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