Novotel Rio de Janeiro Leme 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 2.785 görüş

En iyi fiyat
garantisi
Novotel Rio de Janeiro Leme - Image 1
Novotel Rio de Janeiro Leme - Image 2
Novotel Rio de Janeiro Leme - Image 3
Novotel Rio de Janeiro Leme - Image 4
Rua Gustavo Sampaio, 320, 22010010 RIO DE JANEIRO, Brezilya

Açıklama

Otel ekstraları

  • Hotel with games area for your entertainment

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

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Otelin konumu

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brezilya

GPS:-22.96197, -43.16854

Telefon
Faks +55 21 3545-5301

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  2.785 görüş

TripAdvisor Derecesi  4.8/5  3.941 görüş

Not a 4 stars experience

Tripadvisor puanı 2.0/5

Trek56581504851 TripAdvisor onaylı yorum

This Summer I was at Novotel Leme at the Copacabana. The hotel is not direct at the Copacabana as might be suggested but one street back. The 4 stars are not “European Standard” I would suggestie 2/3 stars. The staff speaks English at the frontdesk but the others don’t. The rooms are clean, but also out dated and very nosy. There were some people playing loud music and have a party for 3 days in a row till deep into the night. When I complained about this, the staff at the front desk suggested to move us to another room rather than speaking to the people above our room. I was robbed of my phone in the center part of Rio. I asked for help at the front desk. They gave me (the wrong) directions to the police station but no further sympathy or support. When we came back no apologies for giving us the wrong directions and the made additional costs. The breakfast is very nice but also very crowdy. Like I said, maybe we are ‘spoiled’ in Europe but this is not a 4 star experience.

Dear Guest Thank you for sharing your feedback regarding your stay during the summer. We sincerely regret that your experience did not meet the expectations of a four star hotel. While our team often suggests moving rooms to provide immediate comfort, we understand that addressing the source of the noise is equally important. Your comments regarding the room condition and the language barrier with our non front desk staff have been noted for our continuous training and improvement plans. It is distressing to know that you did not feel properly supported by our team during such a difficult time. , and we offer our sincerest apologies for the additional stress this caused you. This does not reflect the level of care we strive to provide. We are glad you enjoyed the breakfast selection, though we apologize for the crowding during the busy summer period. Your feedback is invaluable as it helps us identify where we must improve to reach the standards our guests expect. Cordialmente,

Lacking in a few areas

Tripadvisor puanı 3.0/5

Lisa W TripAdvisor onaylı yorum

Pros Hotel in good location close to Leme beach and an abundance of cafes and restaurants. Clean and hygienic hotel which smells lovely when you enter the lobby. Good breakfast with plenty of choice and efficient service. Lovely roof top bar with phenomenal views of the beach and Corcovado. Clean roof top pool (although it could be bigger) Good sized bathroom in room. Children's play area in the lobby. Cons There is a homeless community opposite the hotel, and there were undesirables hanging around the entrance to the hotel when we arrived (in fact, we thought it was a hostel on arrival). Reception staff are efficient but clinical. They do not go the extra mile to ensure a welcoming stay. (Be prepared to carry your own luggage up the front steps even if staff are sat there doing nothing). There are insufficient lifts for 20 floors, which results in a lot of wasted time hanging around. Room service is lacking. Food cold, night-time service manager was unbelievably rude. Food presentation dreadful. We stayed at the hotel on 2 separate occasions during a tour. The first time we had a small basic room, which was quite battered (this hotel had the smallest rooms we stayed in in Brazil). The second time, we had a nicer, lighter room, but we had a restless night as the air con would not go below 24 degrees, and the room was like a sauna. This hotel could be a little gem with a few obvious changes.

Location Great

Tripadvisor puanı 3.0/5

Ann C TripAdvisor onaylı yorum

Arrived here from Buenos Aires where we were staying in the Palladio MG gallery hotel 4 star. This was booked also as a 4 star . The difference was vast . Location is great right near Leme and Copacabana beach . However our superior room was basic. Towels were scratchy and thin . Room was very dated and walls were very thin and noisy. Air con was ok as was shower but no shower gel. Had to ask for our room to be serviced and to have clean towels as these were too thin to be used twice. This did not happen despite seeing the cleaning people servicing other rooms around our room but not ours. Had to complain twice . The breakfast was average and plenty . I would say this is more of a 2/3 star hotel and this is an honest review.The rooftop pool was small but ok .

No - Novotel for us!

Tripadvisor puanı 2.0/5

Loviechop TripAdvisor onaylı yorum

Arrived early on a Saturday morning and the hotel were always kind enough to store our bags for us while we potted round Rio and travelled across Brazil. Check-in was terribly painful and if there was a big queue, you could be there for a while! The lifts were also interesting involving a lengthy wait and only taking you to certain floors )one lift only road to the top floor! - Tip more lifts can be found round by the ground floor toilet area) Rooms were comfortable, but the bathroom area had sharp corners while entering the shower that caught me off guard. We ordered from the 24 hour room service late one evening, only to be called 45 minutes later, to be informed our order wasn't available which was disappointing. On the positive side the rooms were nice and clean and the location was great on Copacabana Beach. They were great pool parties on the top floor bar on the evenings we were there and the food was okay in the restaurant for breakfast, although they did run out on both of Bowles on frequent occasions.

Very good experience.

Tripadvisor puanı 5.0/5

datuoni TripAdvisor onaylı yorum

Very good experience in the hotel overall, the room is very comfortable. The staff is very warming and always with a smile, specially Denize, in the restaurant support.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.064 görüş 9.5/10 Konum
  • 1.587 görüş 6.6/10 Oda
  • 1.925 görüş 8.3/10 Hizmet
  • 27 görüş 8.1/10 Wifi
  • 1.083 görüş 8.5/10 Kahvaltı
  • 789 görüş 5.8/10 Otel Donanımları
  • 592 görüş 5.6/10 Hijyen
  • 314 görüş 9.8/10 Plaj

Hizmet sağlayıcı Trustyou

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Rio de Janeiro şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.