Mercure Rio Boutique Copacabana 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.684 görüş

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Mercure Rio Boutique Copacabana - Image 1
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Mercure Rio Boutique Copacabana - Image 4
Avenida Atlantica, 2554, 2554, Copacabana, 22041001 RIO DE JANEIRO, Brazil

Açıklama

Otel ekstraları

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

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Otelin konumu

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

GPS:-22.97176, -43.18558

Telefon
Faks +55 21 3545-5100

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.684 görüş

TripAdvisor Derecesi  4.5/5  309 görüş

2023 mükemmeliyet sertifikası

Not worth the effort.

Tripadvisor puanı 2.0/5

aarifakhtar Friends getaway - TripAdvisor onaylı yorum

Good: 1. The food in the in-house Peruvian restaurant is amazing 2. “Some” of the staff members are very courteous and friendly 3. Location is great Bad: 1. They don’t care about your Accor status. You will be treated like any other guest. It doesn’t matter whether you’re gold or platinum. I asked for early check-in but wasn’t possible. I understand that but when I went to check-in at 2:50 PM then I was told that the check in is at 3 PM and I need to come back in 10 mins. If still understand but the tone was like “why are you here? Go away”. Same story for late check-out. I told them in advance but was told that it can only be done on day of checkout and on that day they just said sorry we have everything booked. Anyways, maybe I was in peak season but it was handled very badly. I didn’t feel like that they even tried to accommodate me. The issue was interaction not the final outcome. 2. Water kept dripping from the sink everyday and even after multiple discussions it was never resolved. Everyday I had to use multiple towels to cover the bathroom floor 3. The coffee machine in the restaurant stopped working during breakfast. When I asked them about it they said it is out of water and they can’t refill it for that day. It was at 9 am and the breakfast is till 10 am. Overall, I would say it is a like a 3-star hotel. There is nothing to rave about.

Dear aarifakhtar, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear you enjoyed the food at our Peruvian restaurant and found some of our staff to be courteous, we sincerely apologize for the challenges you faced during your stay. Regarding your Accor status, we understand how important it is for our guests to feel valued, and we regret that we did not meet your expectations on this occasion. We will work closely with our team to ensure that all members are trained to provide exceptional service to all of our guests, regardless of the season. We also apologize for the maintenance issue with the sink and the inconvenience you experienced at breakfast. These are areas that we take seriously, and we will address them promptly to avoid any recurrence. Your feedback is essential in helping us improve, and we hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Mercure Rio Boutique Team

Beautiful and amazing Rio❤️

Tripadvisor puanı 5.0/5

Robert R TripAdvisor onaylı yorum

We had beautiful and amazing stay, The housekeeper ( Geane) was wonderful. Kept a room beautiful and cleanliness and felt every time coming back was smell and feel clean. Excellent work We visit Jesus and botanical garden , Sugarloaf and the museum

Hello Robert! Thank you so much for your lovely feedback! We're thrilled to hear that you had a beautiful and amazing stay with us in Rio. We're especially pleased to know that Geane made your experience even more pleasant. I'll make sure to pass along your kind words to her – she will be delighted to hear them! It sounds like you had a wonderful time exploring some of Rio's most iconic attractions. We hope your visit left you with many unforgettable memories! We can't wait to welcome you back for another fantastic stay. Warm regards, Mercure Rio Boutique Hotel Copacabana Team

it was great for me to stay in this hotel😍

Tripadvisor puanı 5.0/5

975rafaellas Solo travel - TripAdvisor onaylı yorum

I came to Brazil for the first time and chose a hotel near the most famous Copacabana beach! the location of the hotel is superb! the staff is friendly and always helpful! I always found my room clean, thanks to the staff for that. Thanks to Ariel for helping me with the phone problem, I dropped it on the beach and it stopped working.. I stayed in this hotel for 9 days, I had breakfast included! thank you to the bar staff and kitchen for the tasty breakfast! they were everything for a delicious breakfast. Honestly, it was amazing that I chose this hotel! I could take a taxi from here and get everywhere very quickly and at the beach I only had to cross the street and in 2 minutes I was on the beach!❤️❤️❤️I will recommend for all my friends 🤗

Dear Rafaella, We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Uriel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Repeat Customer

Tripadvisor puanı 5.0/5

jade9537 TripAdvisor onaylı yorum

My fourth time staying here and after staying at many other places in Copa I wouldn't go anywhere else. The staff are all so warm and friendly and help you with anything you need, shout out to Luis who is always so welcoming and helpful. The hotel is beautifully decorated and the restaurant where breakfast is served means you can enjoy the hotels A+ location right in the middle of Copa every morning with your eggs and coffee.

Dear Jade Thank you so much for your kind review! It is always a pleasure to welcome you here at Mercure! We are thrilled to hear that Luiz made a difference during your time with us. we look forward to welcoming you back very soon! Best regards, Mercure Rio Boutique Hotel Copacabana Team

Great option at Copacabana

Tripadvisor puanı 5.0/5

Magnus N TripAdvisor onaylı yorum

Great place to stay! Very cozy and relaxed place. Good value for money… Great support from the people working all very friendly! Thanks to Luiz and Ester. The food in the restaurant is great both breakfast and normal menu, great drinks the peruvian style

Dear Magnus Thank you so much for your kind review! We are thrilled to hear that Luiz and Ester made a difference during your time with us. we look forward to welcoming you back in the future. Best regards, Mercure Rio Boutique Hotel Copacabana Team

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 875 görüş 9.6/10 Konum
  • 1.210 görüş 6.2/10 Oda
  • 1.336 görüş 8.7/10 Hizmet
  • 29 görüş 8.5/10 Wifi
  • 682 görüş 8.2/10 Kahvaltı
  • 567 görüş 4.1/10 Konfor
  • 501 görüş 5.3/10 Hijyen
  • 317 görüş 8.2/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Rio De Janeiro şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.