أنجسانا هانغتشو 5 نجوم

ملاحظة Tripadvisor 4.9/5 1,470 أراء

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8 Westbrook Resort, Hangzhou, 310030 هانغتشو HANGZHOU, الصين

الوصف

خدمات الفندق الإضافية

  • مركز العافية والسبا

  • حوض سباحة خارجي

  • مرافق اجتماعات

الإقامات المتوفرة لدينا

موقع الفندق

أنجسانا هانغتشو

8 Westbrook Resort, Hangzhou
310030 هانغتشو HANGZHOU
الصين

نظام تحديد المواقع العالمي (GPS):30.267127, 120.087051

الهاتف
فاكس +86 571 8500 2111

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

تقييم TripAdvisor  4.9/5  1,470 أراء

Lovely Hotel in a Scenic Area

ملاحظة Tripadvisor 4.0/5

MichaelC7622 Couples - تقييم TripAdvisor المعتمد

Located in the Xixi Wetlands, this is a beautiful place if u like to be close to nature! the Wetlands parks offer a variety of experiences, from leisurely strolls to boat rides. Morning runs within the area is a great experience, where the air is fresh! The hotel restaurant is quite good, and there are also plenty of other restaurants nearby as well.

亲爱的朋友，您好！感谢您选择下榻杭州西溪悦椿度假酒店并与我们分享您的入住感受。十分开心得知您对我们员工专业的服务水平赞扬。酒店毗邻西溪湿地公园，临河而立，独揽自然田园的西溪风光，让每一位旅客在这里都能度过一个悠然的假期。期待再相遇，暖暖地问候一声：“欢迎您回来”！

Underwhelming

ملاحظة Tripadvisor 3.0/5

aaronL5927NT Friends getaway - تقييم TripAdvisor المعتمد

Hotel was fine. Nothing spectacular. At multiple times throughout my 2-day stay, I’d say 4/5 of the lobby staff wasn’t wearing a mask, or had it on below the chin. Unlike other hotels, nobody took peoples’ temperature upon arrival, something that seems like it should be the norm. At night a dinner party came in and out of the lobby, some of them smoking openly. Room was nice, albeit located in a shopping area without the feel of being in a Wetland. Rooftop pool was closed due to light rain, understandably so. Breakfast was fine. Overall, the location is nice if you want a change from West Lake and can get to enjoy the wetlands. I have 50+ nights in different hotels this year, and overall, I was underwhelmed by the Angsana here and also in Xian. You’re paying for the name brand I think. You can get better service, food, accommodations in some of the lower levels of Accor hotels.

You have serious problems, Banyan Tree..

ملاحظة Tripadvisor 1.0/5

Jtan8992 العائلات - تقييم TripAdvisor المعتمد

I’m appalled by the poor level of service in this Hotel... especially the breakfast operations in their cafe. The kitchen and service staff are not trained at all to serve foreign guests. Our expectation of the banyan tree experience have been seriously eroded with such bad service attitude we experienced in this property. (We did get some decent service from the Front Desk staff though). Pls, Banyan Tree Mgmt, go conduct a MS audit and find out what serious problems you’re having in this property. And pls, if you assign the Chef as the Duty manager, at least put him in a proper black suit. Definitely not going back there any time soon.

This place needs more newer reviews; it is not 5/5 by any stretch of the imagination

ملاحظة Tripadvisor 2.0/5

ybouc Couples - تقييم TripAdvisor المعتمد

Let me start with a quick summary, and then dig further. In short, if you want to size up this hotel, imagine a 5-star that was opened 10 years ago, and has had only the strict minimum upkeep since then. And the Banyan Tree nearby uses this as a “cheap overflow annex”. That’s a good picture of Angsana Hangzhou. Pros: - Very nice lobby and entrance (of course; you need at least a good first impression) - Parking is free (and it should be, if you look at it) Cons: just about everything else: - Tired property, needs better maintenance all around: bad painting here and there, stains on walls, carpets not in great shape, tired and noisy elevators, etc. - Room design originally attractive, but air conditioning does not work well (central override?), bathroom is slippery with no mat, amenities come in unbranded plastic pump containers (good for environment, but what am I using?) - Breakfast is ok, but ran out of options an hour before close - No acknowledgement of being an Accor Platinum member. Did I get an upgrade? No idea. Did I get any perks? No idea. No one even mentioned the membership. (Even though i booked direct from the Accor app) - Most staff, although they’re trying their best, are clearly very inexperienced. We come to Hangzhou often, and we usually try different hotels depending on our mood. This one was a big disappointment. Within the same price range (and even lower), there are literally at least a dozen better options in town. This hotel absolutely does not belong in the top 10 hotels in Hangzhou, not even top 20. I guess most positive reviews are quite a bit older, if you look at the dates they were posted. That might have reflected the reality then, but it certainly does not reflect the reality as of 2019. A real shame.

Fawlty Towers comes to China

ملاحظة Tripadvisor 3.0/5

Colin B Couples - تقييم TripAdvisor المعتمد

The actual hotel is in a good location and has a pleasant cultural theme. However we had some problems- * the toilet did not work after the first flush. * we are senior citizens so transparent doors to the bathroom and toilet are no longer groovy. *we needed people who spoke better English- my wife got frustrated with some staff and so senior management from the other Banyan hotel needed to intervene to save the day. *I am still unsure of whether I was billed correctly. *There are many areas that need painting and maintenance.

Dear guest,thank you for choosing Angsana Hangzhou and sharing your experience with us.We are sorry to hear that you have some troubles with us.About your suggestions,we have already conveyed it to the managers and they will follow up.Thank you again,looking forward to seeing you again.

بالاشتراك مع TripAdvisor

منشآتنا الأخرى القريبة

جميع فنادقنا في هانغتشو Hangzhou

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.