Banyan Tree Phuket

Banyan Tree Phuket

Tripadvisor puanı 4.5/5 2.700 görüş

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Otel ekstraları

  • A Wellbeing Consultation per guest

  • A 60 min Massage per night of Stay

  • Daily Balanced Breakfast & Nutrition Platter

  • Night Rest Ritual

  • Unlimited Wellbeing activities, 50 different ones to choose from

Otelin konumu

Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 PHUKET
Thailand

  • Uçakla

    PHUKET INTL AIRPORT 21km / 13 mil mesafede - Servis aracı ödeme

GPS:8.012421, 98.295657

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Bar
  • Toplantı odaları

Konaklama olanaklarımız

Banyan Tree Phuket offers luxurious villas with private pools.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

TripAdvisor Derecesi  4.5/5  2.700 görüş

2022 mükemmeliyet sertifikası

Okay

Tripadvisor puanı 3.0/5

270dhammikaj Aileler - TripAdvisor onaylı yorum

We have arrived at Banyan Tree Phuket five days ago for sixteen nights. It’s a beautiful resort and we like our pool villa. We have half board option and only restaurant we can recommend is the saffron restaurant which is very good and good value for money. I will not recommend The Watercourt!! Food quantity and quality is not five star. When we entered the restaurant, waitress came and told us you can only have one starter, one main and pudding for the half board option. I ordered a salad which is not that great ( smal), then a steak which came on its own without any sides!! We have to order extras/ sides with extra costs even we have already paid for half board!! I will not recommend this restaurant to anyone! Breakfast buffet is small- I have stayed in many five star hotels and this is the smallest breakfast buffet I have ever seen. I was so looking forward to our holiday in banyan tree and I can say I am very dissatisfied and disappointed!!

Dint find it Worth Paying Thousands ,There are many Better Options.

Tripadvisor puanı 2.0/5

Sarcasticjain Couples - TripAdvisor onaylı yorum

Selected this Property to Celebrate some Special Occasion which was Completely Ruined. It all Started with the Checkin Itself. We were Reaching Early by 12:30-1 pm , Which was Priorly Informed , We were with an Infant Baby. Even then We were Given Room After 3:30 That too After Checkin Time. For the dinner at the Lake Side we were Kept waited For 30-35 mins & Yet No Table was Given as They Dint wanted to turn On the Lights at the Other table. We had to leave the Place without Having Dinner. We Ordered A Floating Breakfast with Very Little Indian Food Available. With 3-4 Times Mentioning Clearly About Pure Vegetarian Food & Confirming Same with Them , We were Served EGG Sandwiches. Lucky we Found before having it & When Called a Room Service Manager Visited & Took the Breakfast Back By Pulling the Basket , Making the Entire Room Wet & Slippery which wasn’t Cleaned Even After Repeated Calls. They Dint Had Courtesy To Arrange Some proper Food Later Knowing we were with a Baby. Kudos to the Indian Chef Vaishak who Got to Know About this and At least Gave Some Snacks while we were about to Leave. Overall it was a Spl Occasion Which was Completely Ruined By Banyan Tree. Very Disappointed.

Service Going Down Hill!

Tripadvisor puanı 1.0/5

tar182 Aileler - TripAdvisor onaylı yorum

We complained about deteriorating service level before checkout, especially in the restaurant and reception areas, and one of the front staff replied that they did all their best and told us to write a review on TA instead of taking actions. So, here you go. We visited the hotel 5 times in the last 2 years and this place has gradually lost its magical touch. Same issues occur repeatedly as the hotel is under-staffed and service mind is lacking. Breakfast is always packed and staff cannot keep up with workloads. Orders are often missing and one morning we got an empty coffee pod and the waiter insisted that we ordered it. Totally ridiculous. Reception is equally bad. Check-in and checkout are taking forever and once it is done, they just left us sitting there without informing us. Another day we called them to bring our car to the lobby as we did valet parking. When we got there, the car was still in parking lots and no one seemed to do something. On a high note, housekeeping is excellent and very attentive. They truly brightened our stay.

Amazing!

Tripadvisor puanı 5.0/5

LilianaN211 Aileler - TripAdvisor onaylı yorum

We stayed at Banyan Tree Laguna and were very pleased with how it turned out. It was absolutely amazing! And the best part of that was our villa host Kuhn Tack. Attending to our needs and arranging everything with a beautiful smile on his face- was a cherry on the cake! We will definitely stay there again. Nelson family.

Quiet bliss and Lazy days

Tripadvisor puanı 5.0/5

Iceshadow TripAdvisor onaylı yorum

Arriving at the Banyan Tree Phuket, we were greeted by the bellhops, and our luggage was taken, tagged and set aside, whilst we were shown into the lobby and seated. A welcome drink was served while the staff from the check-in counter proceeded to retrieve and register us. We were later shifted from the lobby area into the Library on their own accord as the smell from the re-lacquering of the bar area was drifting over due to the breeze blowing through the lobby. Prior to arrival I had chosen to upgrade from a Serenity Pool Villa to a Signature Pool Villa and did not regret it. The villa I was given was close to the beach entrance of the property and on the opposite side of the lagoon away from the main building. My main issue about the villa was that it was starting to show its age. So the drain cover stones along the side of the pool were cracked, and the umbrella that was supposed to cover the sun lounger next to the pool was missing, which meant that it was generally unusable due to the intensity of the sun, though thankfully there was the sala just above the pool. Service by the staff was attentive when we got their attention, however, it was clear during my stay, that they were facing a staffing crunch as a result of the pandemic. But despite this all, the staff did their best to see to the needs of the guests. Bicycles were available for all guests, though the bicycles were also showing their age. That being said, do remember to pick one up, unless you are keen on walking as the property is huge. Whilst you could call the lobby to send a buggy over to pick you up, bear in mind that there are a lot of villas and there are only so many buggies on the property. So to be fair, if you end up waiting for 1/2 an hour for your buggy to arrive and send you to breakfast, it's really your own fault. If you are going to the beach it is nice to not have to worry about carrying water and/or a towel along with you. Banyan Tree has thotfully set up a station by the side gate with towels and bottles of water for you. There is also an area on the beach that has been set aside for guests of the Banyan Tree. Overall it was a fantastic stay, my partner and I spent most of our time in the villa. Only having gone out of the resort once. The only thing that marred the stay, through no fault of the staff were the Karens and their ill disciplined children screaming their heads off and disturbing the other guests.

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