Banyan Tree Phuket

Tripadvisor puanı 4.5/5 3.457 görüş

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Otel ekstraları

  • Largest all-pool villa resort in Thailand with 218 villas

  • Award winning Banyan Tree Spa offering relaxing rituals and focused wellbeing spa treatments.

  • DoublePool Villas offer the perfect setting for a romantic getaway with exclusive offerings.

  • 18-hole golf course catering to pro-golfers and beginners.

  • 6 onsite restaurants & bars including signature outlet Saffron and floating Bar - Tin Tapas

Konaklama olanaklarımız

Otelin konumu

Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 PHUKET

GPS:8.012421, 98.295657

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

TripAdvisor Derecesi  4.5/5  3.457 görüş

2024 mükemmeliyet sertifikası

Wonderful Resort

Tripadvisor puanı 5.0/5

0815Lucky TripAdvisor onaylı yorum

We visit this wonderful resort minimum once a year since 14 Years and we are everytime sad if the vacation is finished and we must leave. The service is perfect, specilaly for breakfast and dinner organized through Mr. Khun Nivat. At the Poolbar Khun Tiffy take care for all your belongings and you feel like family. Also the Lagoon Pool Villas are absolutly perfect after Renovation last year. It is a MUST for everybody to try out the wonderfil place !!!!

Dear 0815Lucky, Thank you for your loyal patronage over the past 14 years! We're thrilled to hear about your positive experiences with our service, especially from Khun Niwat and Khun Tiffy. We're glad you enjoyed the renovated Lagoon Pool Villas. We look forward to welcoming you back for many more wonderful stays! Best regards, Banyan Tree Team

Beautiful private villa fir relaxation

Tripadvisor puanı 5.0/5

Lawrence K TripAdvisor onaylı yorum

Very well maintained resort with excellent staff throughout the complex. Villa was very comfortable and the private pool was just great for us. We love the serenity of the place and the beautiful landscape. Food was excellent at the restaurants and service was up to standard expected. Overall, an excellent place to relax, unwind and enjoy.

Dear 618Lawrencek, Thank you for your wonderful review! We're delighted to hear you enjoyed your stay, especially the villa, private pool, and our serene landscape. It's great to know our staff and dining met your expectations. We look forward to welcoming you back for more relaxation and enjoyment. Best Regards, Banyan Tree Team

The overall experience was mediocre - Please think twice about booking here.

Tripadvisor puanı 2.0/5

Sanjay S TripAdvisor onaylı yorum

I'm new to writing reviews. Having travelled much of the world and having stayed in some spectacular hotels, we (myself, my wife and two children) were expecting something exceptional at the Banyan Tree in Phuket. What we got was something mediocre. The resort itself, the buildings etc have the wow factor, but where this resort fell foul of all expectations was the overall service. I urge the management of this hotel to pay attention to service and attention to detail, your guests will never forget it. Furthermore, as a management team, make yourselves more prominent/ visible around the resort, listen to your guests and take on board their feedback. You'll be surprised how special a guest feels if they are speaking to the hotel manager. I'm put off returning and also tell friends and family that this is not a hotel to go to. If Banyan Tree want some constructive feedback and understand where they are likely going wrong, please feel free to get in touch.

Dear Sanjayshah2020, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments regarding our service and management visibility are invaluable, and we are committed to making improvements. We would greatly appreciate the opportunity to discuss your concerns in more detail and learn from your experience. Your insights will help us enhance our guest experience. Thank you for staying with us and for your constructive feedback. Best Regards, Banyan Tree Team

The wonderful Banyan Tree took great care of various allergies and problems within the hotel!!

Tripadvisor puanı 5.0/5

Tour43671910327 TripAdvisor onaylı yorum

I visited with my husband on our honeymoon. I travel often, and the friendliness of the Banyan Tree staff is the best in the world. I have various allergies. That's why I'm very nervous when I travel, and I make a lot of personal effort to prepare for various events. It's hard for others to take good care of me. However, I was very impressed that the staff at Banyan Tree took care of my allergies as carefully as their family. In particular, when I asked about my allergies at the lunch cafe, the staff member at the counter quickly rushed to our table. And, he actually checked the food on his plate, which was really cool. Of course, most of the staff I met in various other spaces were friendly, so the image was very good. And the best of them all was Nadia, who was in charge of our accommodations. She had a lot to be thankful for. When things broke in the accommodation, when a very large bee appeared, when we lost our personal umbrella, he appeared like a hero and helped us whenever we were in trouble! I was also touched when they printed our photos and framed them! I also liked the small talk that wasn't boring even while moving. I brought back really good memories. If I get the chance, I would like to visit Banyan Tree again, where I have many fond memories. Thank you lovely Nadia🩷

Dear Tour43671910327, Thank you so much for sharing your wonderful experience at Banyan Tree! We are thrilled to hear that you and your husband enjoyed your honeymoon with us and that our staff exceeded your expectations. At Banyan Tree, we take pride in providing personalized care to all our guests, especially when it comes to accommodating allergies and special requests. We understand how important it is for you to feel safe and comfortable during your travels, and we are delighted that our team was able to make you feel at ease. It's fantastic to hear such glowing praise for our staff, particularly Nadia. We will be sure to pass along your kind words to her and the rest of the team. Your satisfaction is our top priority, and we are thrilled to have created lasting memories for you both. We look forward to welcoming you back to Banyan Tree in the future for another unforgettable stay! Best Regards, Banyan Tree Team

Spoiled vacation

Tripadvisor puanı 1.0/5

Елена М Aileler - TripAdvisor onaylı yorum

2. There is a free shuttle bus to the beach (5-7 min). It is 4x20 m territory with old mattresses 20 m from a sea side on a pretty dirty public beach. Up until this year the location was in front of the hotel, now it is about 1 km. 3. Old towels and almost all equipment at Villa (including bicycles) require renovation. 4. Overpriced place. Not a value for money. Massage cost 10-16 times more that next door (we were expecting higher price like 2 times, but 10-16 seems to be too much) 5. Mosquitoes, bad service, lack of hotel activities.

Dear Valued Customer, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you raised. Your comments will help us improve and ensure a better experience for our guests in the future. Best Regards, Banyan Tree Team

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