Banyan Tree Phuket

Banyan Tree Phuket

Ocena na stronie TripAdvisor 4.5/5 Liczba opinii: 2 692

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O hotelu

  • A Wellbeing Consultation per guest

  • A 60 min Massage per night of Stay

  • Daily Balanced Breakfast & Nutrition Platter

  • Night Rest Ritual

  • Unlimited Wellbeing activities, 50 different ones to choose from

Lokalizacja hotelu

Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 PHUKET
Thailand

  • Samolotem

    PHUKET INTL AIRPORT W 21km / 13 mil - Płatne transport

Pozycja GPS:8.012421, 98.295657

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Bar
  • Sale konferencyjne

Nasze pokoje

Banyan Tree Phuket offers luxurious villas with private pools.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 692

Certyfikat Doskonałości 2022

A wee gem

Ocena na stronie TripAdvisor 4.0/5

CaiiLL Couples - Opinia zatwierdzona w TripAdvisor

This flat was lovely,clean and well positioned for the opera house. It suited us perfectly. A short 10/15min walk takes you into the pavilion and opera part of Buxton. It is not easy to find as it is above a Thai resteraunt called Khomkhai Thai and the name Banyan is not to be seen anywhere. The mentioned resteraunt is also worth a visit and it does pre theatre meals.

Banyan Tree Lagune Pool Villa

Ocena na stronie TripAdvisor 4.0/5

dhangmd Rodziny - Opinia zatwierdzona w TripAdvisor

Everything was great! We really enjoy the pool overlooking the laguna. Definitely will stay there again. The only issue was the electric outlets were very old and the outlet holes were loose, so the electric plug we have (2 flat prongs) did not fit well in the outlet, which has the 3 round holes.

Amazing Sarvice amazing place to visit and relaxing as holiday as well the employees are so lovely and kind

Ocena na stronie TripAdvisor 5.0/5

Abu-Fahar1518 Couples - Opinia zatwierdzona w TripAdvisor

Very nice amazing experience as well the Sarvice is so good if you book with (Pink Stone Travel and Tourism LLC) travel agency they support you with amazing Sarvice from A to Z even the take care of you as important Gest in the hotel and the weather is amazing

Dream vacation

Ocena na stronie TripAdvisor 5.0/5

Adventurer689034 Rodziny - Opinia zatwierdzona w TripAdvisor

We were at the banayan tree for first time. Its just WOW place. Like a dream or part of movie. Everything was super fine. The employees are very kindly Especially nita from teception that explain us every time. The room was clean and the good also was tasty

Dear אבי ק Thank you for your recent stay with Banyan Tree Phuket and sharing your first stay experience with us in this forum. I am thrilled to know that your stay, right from arrival till departure, was WOW and extremely amazing created by our team. This very kind compliment will be passed along to the entire team, especially Khun Nita and we looking forward to welcome you again in the near future. Warm regards, Phattaraporn Nontamit Experience Manager

Very poor service and low level of follow up

Ocena na stronie TripAdvisor 1.0/5

Guide66202584576 Couples - Opinia zatwierdzona w TripAdvisor

Due to some of staff’s poor service level, I had terrible experience at this hotel stay. 1. Some employee’s discrimination. Lobby bar’s server behaved differently by customer’s race. Feeling is quite subjective thing, however if customer feel those kind of discrimination, it is significant problem. 2. I have waited 50 minutes for buggy in the morning however there was not any kind of apology. This is very abnormal and rude attitude. I requested to share this with hotel GM through hotel survey, however there was not any kind of contact or apology from the hotel. I think they have not willingness to improve service level and mind. Anyway, very deep disappointment of service level, I decided not to expand hotel stay, actually it was one option to stay at BanyanTree whole my vacation periods. I choose another pool villa hotel to avoid this kind of unexpected low level service mind.

Dear Kevin, Thank you for your time to leave us your constructive review. We understand that you felt the lack communication and follow up. Please be assured that I am taking your comments sincerely, as these are not the Banyan Tree standard that we make every effort to maintain. Your feedback is indeed important to us and I would like to assure you that we shall continue to look at opportunities that will further enhance our product and services. I hope you would give us this chance to regain your confidence in the resort. Please do let me know when you are traveling back to Phuket so I can personally ensure that you receive the standards of service with Banyan Tree. Please feel free to reach out to my email at Sittichai.Jitnatham@banyantree.com If there is anything I can do to be of assistance, please do not hesitate to let me know. Best Regards, Sittichai Jitnatham General Manager

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