Banyan Tree Bintan

Tripadvisor puanı 4.5/5 2.847 görüş

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Otel ekstraları

  • Spa and wellness centre

  • Outdoor pool

  • Villas with sea view

  • Located just 55 minutes from Singapore

  • Main restaurant offers Thai and Indonesian specialties

Konaklama olanaklarımız

Otelin konumu

Banyan Tree Bintan

Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi
29155 LAGOI

GPS:1.187599, 104.341169

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

TripAdvisor Derecesi  4.5/5  2.847 görüş

2023 mükemmeliyet sertifikası

Nice resorts, amazing decorations, super best services, and friendly & helpful staff.

Tripadvisor puanı 5.0/5

Venture673397 Couples - TripAdvisor onaylı yorum

Nice villa, beautiful scenery, nice environment, friendly staffs. Thank you very much to Pak Lilik and Pak Daus for the amazing room decorations. And also thank you to Pak Sofyan for all assistance and help. And also all staff for all accommodations, time, and help. Your services are the super best.

Splendid family holiday

Tripadvisor puanı 5.0/5

Lauri K TripAdvisor onaylı yorum

Absolutely amazing service. Special Thanks to Lilik, Daus, Kasir and many others in the team for making our visit truly comfortable and memorable. The 2 bedroom infinity pool villa was really great and had all the amenities my family could imagine. Definately coming back!

Post Covid Banyan Tree in Monsoon Season

Tripadvisor puanı 4.0/5

judgew2016 TripAdvisor onaylı yorum

Booked a 2 night stay for our wedding anniversary. Banyan Tree Bintan offers an Isle Villa Resort experience. The Service Staff are very attentive, polite and warm; did their best to curate a good experience for us. Like to make a special mention of Mr Trantuk Hotna, he gave us a tour around the resort in the buggy, after resort activities were cancelled due to the rain. Things we liked; Service Staff's responsiveness. Masseur for the Massage are good, Food served at restaurants are fresh and good Service staff threw an anniversary surprise for us by prepping our room Things that we think were unfortunate, but can be improved; Our massage venue was changed from "Treetop" to "Hilltop", it wasn't communicated clearly to us, and Hilltop is in no way listed on the brochure map. We would have loved to have a longer Massage/Spa experience, but unfortunately, there were no vacancies. Monsoon season resulted in several water activities cancellation, there were no substitutes planned for these. In our 2 nights here we were not able to participate in any activities due to Monsoon, Rain, Staff on MC. It was unfortunate. Things that we didn't like, doubt anything can be done; The cost of dining at the resort restaurants are comparable with Singapore Rates, with a bottle of wine going at around USD100. There was smell coming from the toilet, not sure what it was. The hot water from the Bath wasn't warm enough. The Jaccuzi pool at the Villa did not offer warm water. Lots of Mosquitoes flying around, that's just a result of the venue. Bearing in mind of Post-Covid manpower challenges, over it is an enjoyable stay

Dear jugew2016, Thank you for posting and am delighted to read that you had overall a fantastic stay. In terms of pricing we are affected by our remoteness and the fact that we are not allowed to import directly from Singapore. This is creating not only high costs on all consumables due to high transportation costs and tariffs imposed , but also due to high energy and utility costs. Being located in the middle of rainforest with a seamless view of South China Sea mosquitoes are indeed quite a challenge for us. However let me assure you that we do regular fogging to manage this issue. Mosquito coils and repellents are also provided for our guest use. I hope that we will have an opportunity to welcome you back. Sincerely, Alpha Eldiansyah Area General Manager

A trip of a lifetime!!!!

Tripadvisor puanı 5.0/5

Jennifer D TripAdvisor onaylı yorum

I don’t normally write reviews but I’d never forgive myself if I didn’t this time. My family and I will remember this trip for the rest of our lives. I booked this resort as a surprise for my dads birthday and it almost brought me to tears how beautiful and accomodating every single person was (in particular Lilik, Daus, Rasno and Mulila), they’re so professional and they work incredibly hard. They communicated via WhatsApp and all of the replies were immediate. They even complimented a small cake, a small gift and decorated the room for my dad’s birthday (which I never would have expected). The food is great and cleanliness is 10/10. I already can’t wait to come back, this will definitely be an annual family holiday destination. If you decide to stay here I guarantee you won’t be disappointed!

Dear O3053GNjenniferd, We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is to make our guests, repeat guests. Our team have taken note of your observations, be sure a follow up is taken on your notes, We really appreciatte you share this with us. I really appreciate your review and it will be an honor for us to welcome you back to Banyan Tree Bintan soon. Sincerely, Alpha Eldiansyah Area General Manager


Tripadvisor puanı 5.0/5

Ko Than W Aileler - TripAdvisor onaylı yorum

LEV is one of the best staff who is taking care during our stay . Every moment is good & we are very grateful. If we decide to come back Bitan , we will definitely stay in this hotel. My family are enjoying visiting Bintan. Especially good hotel Banyan Tree

Dear Ko Thann W, It is very gratifying for the Banyan Tree Bintan family to read throughout your comments and realize that your stay with us was memorable. We wish to thank you for sharing your experience with other travelers. We look forward to welcoming you and your family back. Sincerely, Alpha Eldiansyah Area General Manager

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