반얀 트리 마야코바 5성

트립어드바이저 평점 5.0/5 4,662 리뷰

반얀 트리 마야코바 - Image 1
반얀 트리 마야코바 - Image 2
반얀 트리 마야코바 - Image 3
반얀 트리 마야코바 - Image 4
Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,, 77710 플라야 델 카르멘, 멕시코

호텔설명

호텔 추가 정보

  • 모든 빌라와 스위트에는 전용 프온수 수영장과 숙박 기간 중 자전거 2대가 무료로 제공됩니다.

  • 최신 시설의 피트니스 센터

  • PGA 챔피언십 골프 코스, 엘 카말레온

  • 모든 빌라에 프라이빗 풀 완비

  • 프라이빗 비치

숙박

호텔 위치

반얀 트리 마야코바

Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 플라야 델 카르멘
멕시코

GPS:20.679979, -87.022125

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  5.0/5  4,662 리뷰

2024으뜸 시설

Perfect getaway

트립어드바이저 평점 5.0/5

Hertz H Couples - TripAdvisor 인증 리뷰

Beautiful grounds. Great views. Very attentive and friendly staff. Rooms done perfectly with wrap around pool. Had a great nature bike tour. Takes you around the property, which is huge, and you get to see some wonders of nature. Also take the eco boat tour.

Impeccable Service

트립어드바이저 평점 5.0/5

Krystian E TripAdvisor 인증 리뷰

I dont often write reviews but I had to stop by and leave a review for Banyan Tree Mayakoba. My husband and I had our mini honeymoon here and we were blown away. First, the property is just perfect. The villas and the grounds are pristine and it feels like you’re in paradise. There were perfect little touches like incense that was replenished in the room every day and thoughtful little gifts from housekeeping. The food at every restaurant was top notch. We even tried room service which was also amazing! Every meal was an experience. The server at La Copa even went above and beyond to find us a special drink that they didn’t serve at that restaurant. The staff was incredibly friendly and accommodating, and most of the time it seemed like they were reading our minds. I have worked in the top restaurants and hotels in the US for 18 years, and I have never experienced this level of service. I cannot recommend this resort enough. Every moment was a core memory. Thank you 🙏🏻

A perfect stay!

트립어드바이저 평점 5.0/5

lizcH8714MK TripAdvisor 인증 리뷰

Banyan Tree Mayakoba was fabulous in every way! The villa, the pool, the beach, the lagoon, the staff, the food….truly every aspect of our stay was magical. The attention to detail was remarkable across the board. We went to attend the wedding of a family friend and stayed on for several days of rest and relaxation. We had our own pool attached to our private villa and it was so wonderful it made it hard to want to do anything else. We enjoyed every restaurant on the property but our favorite would be Saffron for dinner. We had a fabulous evening cruise on the lagoon with wine and tapas that was magical. The daily breakfast buffet was delicious and the waitstaff was extremely friendly and eager to please. But literally every member of the staff was eager to please and genuinely kind and welcoming. We were lucky to be there during the celebration of the day of the dead and that made everything so incredibly festive! I truly cannot think of a single thing that was missing from our stay or that could be improved. Somehow the wonderful staff realized it was husband’s birthday and showered him with special treats the entire day. We cannot wait to go back to Banyan Tree Mayakoba!!

Good but not Great

트립어드바이저 평점 3.0/5

HelloRoostar 가족 - TripAdvisor 인증 리뷰

The Banyan Tree Hotel and Resort near Playa del Carmen is a five-star property located about 45 minutes from the main airport. Upon arrival, we were warmly welcomed and taken by boat across the scenic Mayakoba River to the check-in area. We were offered a room upgrade, which we appreciated. However, during our stay, we noticed several areas where maintenance and improvements were needed. For example, the light switches in the restroom didn’t function properly, and many of the outdoor light bulbs were out, including the LED lights above the bed. While I understand that proximity to the ocean can cause wear and tear due to saltwater exposure, I believe that management, especially the concierge team, should ensure that rooms are thoroughly inspected before guests are allowed in. On a positive note, the dining options were excellent, and there’s convenient access to nearby resorts with the option for room delivery (with a small fee). However, from a management perspective, I noticed a recurring issue with staff members frequently being on their phones. I recognize that this may be for communication purposes to keep staff informed of activities around the resort, but I would recommend a more discreet approach. For instance, hosts standing at the front of a restaurant should avoid being visibly on their phones, as it can come across as unprofessional, especially in a four- or five-star environment. A discussion between management and staff on maintaining a professional presence in front of guests would be beneficial. Lastly, when I shared my feedback regarding these areas for improvement, the management responded promptly with some thoughtful service recovery measures, which I appreciated.

60th Birthday celebration with family

트립어드바이저 평점 5.0/5

Sabine P TripAdvisor 인증 리뷰

We celebrated my 60th birthday here and I can’t wait to go back! The concierge made sure I got everything I wanted and the service , food, activities were amazing! This place is heaven , so beautiful and magical I would highly recommend it! We stayed in a beach villa where you have the beach and a pool and hot tub, couldn’t be better. It did rain a lot so we couldn’t experience it all but this gives us a reason to return Gracias 🇲🇽🙌

Dear W3572GSsabinep, Congratulations on your birthday!!!! Thank you for making us part of this very special celebration. Greetings and thank you for choosing our Sanctuary of the Senses for your recent stay at Banyan Tree Mayakoba to celebrate this special occasion. I would also like to take this opportunity to thank you for completing our satisfaction survey and posting your comments on Trip Advisor. We are dedicated and committed to ensuring that each of our valued guests is fully satisfied, going above and beyond all expectations. We look forward to welcome you soon in our Sanctuary for the Senses to pamper you! Kind regards, Abel Morales Executive Assistant Manager

제휴 TripAdvisor

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플라야 델 카르멘 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.