반얀 트리 마야코바

트립어드바이저 평점 5.0/5 4,587 리뷰

반얀 트리 마야코바 - Image 1
반얀 트리 마야코바 - Image 2
반얀 트리 마야코바 - Image 3
반얀 트리 마야코바 - Image 4
Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,, 77710 플라야 델 카르멘, 멕시코

호텔설명

호텔 추가 정보

  • 모든 빌라와 스위트에는 전용 프온수 수영장과 숙박 기간 중 자전거 2대가 무료로 제공됩니다.

  • 최신 시설의 피트니스 센터

  • PGA 챔피언십 골프 코스, 엘 카말레온

  • 모든 빌라에 프라이빗 풀 완비

  • 프라이빗 비치

숙박

호텔 위치

반얀 트리 마야코바

Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 플라야 델 카르멘
멕시코

GPS:20.679979, -87.022125

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  5.0/5  4,587 리뷰

2024으뜸 시설

Beautiful resort with top amenities and great service

트립어드바이저 평점 5.0/5

TrulyGoBlue TripAdvisor 인증 리뷰

We had an excellent stay at this fabulous resort. We were there for a small beach wedding of 30 people, which was catered and managed well. The smallest villas are 3200 sq feet and very spacious, with their own private pool. I didn't see the larger ones but who needs them? The staff always had a smile on their faces. We had a minor hiccup with our reservation on their end, and some maintenance issues, but the general manager, Rafael Del Corral, was 100% committed to making things right. Brenda in reception also went the "extra mile". It is easy to make a request for a golf cart transportation or room service merely by texting (SMS) or with WhatsApp, 24 hours a day. WiFi coverage was great, and the restaurants served extensive and great food. The breakfast brunch was huge! Nice gym too! Onsite spa (we didn't use it). Kids were welcome but seldom caused an issue during our stay - except for one loud nearby villa. I wish they had a place to get an ice cream or gelato or light snack a bit lower cost, but perhaps they will add this in the future.

Amazing kids club crew!

트립어드바이저 평점 4.0/5

Tiffany L TripAdvisor 인증 리뷰

The highlight of the trip was the beautiful pool set on the picturesque beach. We spent most every day, all day there and the kids club was smartly located nearby. My 5 and 7 year old loved the kids club and not for what it offered but because of who worked there. Maggie and Narni are amazing! I told Maggie I wish I could bring her home with me. Three things prevented this from being 5 stars. Our 3 bedroom villa was a far distance from the beach. Your methods to getting there are either bike or golf cart. At popular times you have to wait 10/15 minutes for a cart so we found the bike fastest and a scenic ride however with a 3 year old there was no way for him to join us biking (no trailers or toddler seats) so we’d split up. Second is the price of some of the meals. The Mexican night was $175 per adult. I had chips/guac, 3 tacos and a churro with no margaritas. It was great fun, a piñata for the kids and a mariachi band however still pricey for the food. The Tomahawk steakhouse is also pricey however, at least comparatively it’s somewhat worth it. Finally, there are only 5 beds next to the pool at the beach and people would head down early to save them. The frustrating part is some people would save them and never use the pool, but there were no other places near the pool to sit. As someone with kids we’d get a chair on the beach but spend our whole time in the pool.

Exceeded expectations in every way

트립어드바이저 평점 5.0/5

audted TripAdvisor 인증 리뷰

Every step of the way Banyan Tree Mayakoba exceeded our expectations on our vacation. The beautiful grounds, amenities and especially the service was incredible. I have stayed at many high end hotels in beautiful locations and none have surpassed the experience here. From Juan who would keep in contact with me daily for any needs we had--ice, jacuzzi temp etc to Xiemena who was an absolute ray of sunshine every morning to each of the staff we encountered through housekeeping, pool maintenance, reception, valet--the level of kindness and service was exceptional. It was our first visit but certainly won't be our last!

A great return visit

트립어드바이저 평점 5.0/5

SRB2013_B 가족 - TripAdvisor 인증 리뷰

Banyan Tree Mayakoba never disappoints. From the serene location, to the service, make sure to visit soon. Our beachfront villa “hosts” (i.e., personal concierges/butlere) Regina and René handled all our needs — we recommend the beachfront rooms, for sure. Pepe (aka José), our host for our in-villa BBQ of the most delicious fajitas, was magnificent. The waiters at Sands Beach Club were great (after a slow start to service on our first day) as were the restaurant managers at Sands and Cello, where we had a lovely meal and excellent Prosecco. Diego at the beautiful spa was awesome, too!

Dear SRB2013_B, Thank you for your stay at Banyan Tree Mayakoba! and thank you for taking the time to share your experience with the TripAdvisor community. It was an honor to hosted you and it is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure and I’m extremely proud on the great feedback. We greatly appreciate the comments that refer to our collaborator, It is always a great motivation for the team when they see their names mentioned by the guest and it gives them a feeling of pride to have been delivering the service that is expected. Hopefully we can welcome you back in the near future and give us the opportunity to pamper you in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager

Wonderful family trip

트립어드바이저 평점 5.0/5

brad c TripAdvisor 인증 리뷰

The facilities are amazing. The service couldn’t be better. The restaurants are good but not worth the price. The drinks and food by the pool are great but expensive.

Dear SeattleBradSteph, Thank you for your recent stay and as always we truly appreciate your comments and feedback, this helps us to maintain our high standards and ensure we not only meet but continue to exceed all guest expectations. We have taken your feedback on board and this will be used constructively to perfect our unique Banyan Tree Mayakoba Experience. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host you once again. Kind regards, Juan Carlos Cardona General Manager

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