ibis Cancun Centro 3성

고객 평점 (ALL 평가) 4.2/5 826 리뷰

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호텔설명

호텔 추가 정보

  • Hotel just 15 minutes from the crystal-clear waters of Cancun

  • Hotel 20 minutes from Cancun International Airport

  • Hotel 8 minutes from the ADO Terminal

  • Nearby green areas: Xcaret Park, Kabah Ecological Park and Cancun Park

  • Must-see spots: Plaza de Toros, Playa Delfines, Playa Tortugas, Playa Forum

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호텔 위치

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun
Mexico

GPS:21.143631, -86.825005

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

IBIS KITCHEN LOUNGE

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  826 리뷰

TripAdvisor 평가  3.5/5  1,437 리뷰

Horrible experience terrible staff

트립어드바이저 평점 1.0/5

carminablewis TripAdvisor 인증 리뷰

We stayed from 8-12 July, the restaurants and hotel itself was really nice but our experience, the staff and service was appalling 1. We arrived on the 8th and at the Grand they were trying to sell us to upgrade there from Nizuc. It wasn’t a nice welcome. They tried to sell their 90 minutes presentation and a couples massage. The representative was completely oblivious our 8 month old was crying and “didn’t read the room” Why would you want a couples massage if you are travelling with a baby, complete amateurs and lack of service 2. AC never worked our room was awful, no ventilation. 3. Went we left the hotel we were chased by a representative who said to us in light of the bad experience we had in the hotel they wanted to give us an offer of 40/50% discount in a future stay in the next 1.5 years. He noticed I spoke Spanish fluently and said to me just convince your husband to pay 299 USD and you get this offer. When I said can I think about it, is not a good time as we were carrying not only our luggage but the pram, car seat and all the luggage for our baby and he was like it’s now or it expires. I complained about this behaviour to the hotel, and they didn’t even reply. It’s so horrible the staff cheapens the experience and resort. I felt in a motel

Yoga session

트립어드바이저 평점 5.0/5

Tapan P TripAdvisor 인증 리뷰

Had a great Yoga session with Susy, she is perfect instructor on a cloudy morning day for yoga. If you get a chance do it, while you are in Hilton Cancun! Food was great. Get to La Luce, Italian restaurant and Vela the international restaurant. Extremely relaxing vacation with kids. There is something for everybody

A true nightmare even for an ibis

트립어드바이저 평점 1.0/5

DRLuxury 비즈니스 - TripAdvisor 인증 리뷰

Getting worse literally every time I come. No, I won’t return this time. Ever. I arrived late so I thought it’s okay spending less , how bad can it be. Very bad. Rude and lazy Girl at the reception had no clue about Diamond status check-in, room was dirty. Aircon started to turn into a waterfall 1 hr before I checked out. Good it wasn’t earlier. How in the world can a dump like this cost 75€. In a decent environment (not corrupted by mass tourism ) it would cost 25€ max. What a terrible choice. They should be ashamed of this ‚hotel‘. Seriously. Stay far away.

Thank you for taking the time to tell us about your experience at the ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

가성비 좋음

고객 평점 4.0/5

Yc 친구 - 전체(All) 통지 확인

호텔 존에 체류하지 않는 경우 슈퍼 및 쇼핑몰 가까운 위치 길지 않은 기간 체류하기 나쁘지 않음

C. Yumi님께, ibis Cancun Centro 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Esther Mendoza

Just OK for a short night

트립어드바이저 평점 3.0/5

v_roniqued780 Solo travel - TripAdvisor 인증 리뷰

Very basic hotel, I chose it because I landed late and needed to spend a short night in Cancun before I would start my road trip around the Yucatan peninsula. I didn’t want to spend too much for a hotel where I would stay less than 9 hours and needed it to be close the the car rental agency. But for the price I paid (around 40$), it’s OK. The good things about this place : its cheap, clean, there’s a good car rental agency in the same building (Nacional), and a 7/11 store on the other side of the street. The room was clean but very small and basic, it would have been depressing to stay any longer !

Thank you for your visit and your kind comments, we are looking forward to host you again soon in Cancun Cordialmente,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 623 리뷰 9/10 위치
  • 953 리뷰 3.3/10 객실
  • 656 리뷰 6.9/10 서비스
  • 56 리뷰 5.4/10 인터넷 가격
  • 568 리뷰 2/10 안락함
  • 381 리뷰 3.8/10 청결도
  • 231 리뷰 6.3/10 조식
  • 176 리뷰 3.7/10 편의 시설

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